Jinfo: Preventing Knowledge Loss When Employees Leave

Preventing Knowledge Loss When Employees Leave
Jinfo Article

3rd February 2015

Abstract

How often has someone left the organisation you work for and the next day you have a question that they would have been able to answer? Once a week, once a month, less often? It's likely that you have had to manage this situation and sometimes that has meant contacting the person who has just left to ask them a question. James Mullan says this seems like an avoidable situation given the tools that we now have to hand plus many ways in which individuals can share knowledge - so why does it still happen?

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