James Mullan Communicating with Your Users to Ensure Project Success
Jinfo Article

19th November 2014

By James Mullan

Abstract

If you roll out a collaborative or social tool without consulting with your users, it's more than likely that it will fail to deliver on its promise. James Mullan looks at user expectations when it comes to technology and how organisations can ensure that when they deliver a new tool it is widely adopted by their users.

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