Are Conversations at the Heart of Knowledge Sharing?
Jinfo Article
27th May 2014
By James Mullan
Abstract
The social tools available to organisations have changed the way we create and share knowledge. James Mullan finds that whilst these tools do a great job, recent reading makes him think that another tool is at the heart of knowledge sharing. That tool is a good old conversation. So are conversations at the heart of knowledge sharing, or do they have very little value in sharing knowledge?
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