Catherine Dhanjal Arup: Engineering a Worldwide Community of Practice
Jinfo Article

18th December 2013

By Catherine Dhanjal

Abstract

Arup's worldwide Communities of Practice enable its staff across 92 offices to share expertise openly internally to solve problems or share ideas, finds Catherine Dhanjal at the recent ASLIB Knowledge and Information Strategy Summit (AKISS). The CoPs, known as Networks in Arup, allow staff to look beyond the constraints of their own specialisms. Since it was founded in 1946, Arup has chosen staff not only for their professional competence but for their emotional intelligence and their willingness to engage in a community-based approach to problem solving, creating a virtuous circle which helps to improve skills and win new pieces of work.

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