Penny Crossland Defining & Measuring the ROI in Compliance Tools
Jinfo Article

24th September 2013

By Penny Crossland

Abstract

The regulatory burden imposed on companies continues unabated, with new laws and sanctions being introduced every month as the corporate and geopolitical landscape shifts and changes. The myriad of regulations has led to a huge increase in reporting requirements for companies and is putting pressure on compliance departments, which need to ensure that the requirements are implemented throughout the corporation. The major vendors have responded by developing workflow tools that merge internal compliance-related data with external regulatory changes. How does one determine whether these tools are providing value for money? Penny Crossland attempts to provide pointers for information professionals required to evaluate these tools and concludes that a qualitative approach to metrics may be the best way forward.

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