James Mullan Do Social Tools Help or Hinder Intranet Managers?
Jinfo Article

1st July 2013

By James Mullan

Abstract

Social media websites and tools have become so well entrenched within the consumer market that we now all take their use for granted. Behind the firewall, however it’s a different matter. Social tools are often viewed with suspicion and regarded as a waste of time by many. So, do social tools help or hinder intranet managers?

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