James Mullan The Importance of Knowledge Management and KM Roles
Jinfo Article

24th April 2013

By James Mullan

Abstract

In an organisation that has been using knowledge management for a while there are likely to be several roles that facilitate the creation and dissemination of knowledge, identify the KM strategy, choose the KM tools, help users make the most of the KM system, and much more. The question is, "Why are these roles so important?" James Mullan explores KM in organisations and identifies key roles and responsibilities.

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