James Mullan Introducing Gamification into Law Firm Business Applications
Jinfo Article

19th March 2013

By James Mullan

Abstract

Following the consumerisation of technology hardware through the Bring Your Own Device movement, the next big thing for law and professional services firms could be the consumerisation of business applications. So what could this mean in practice? James Mullan examines why legal firms should improve the user experience and what firms could gain from gamification techniques.

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