Measuring Up: Information Services Benchmarking identifies priorities, structure and budget
Jinfo Article
19th June 2012
Abstract
The provision of information services has been evolving for a good 15 years, and the pace of change accelerated during the recession. Now, as recovery is underway, many information managers are trying to get perspective on the overall result of all this change. It’s time to take inventory of services, priorities, project ownership, budgets and content portfolios to define what the next stage of development might look like.
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