Dr Andrew Spong Influence: where next for industry on the social web?
Jinfo Article

1st November 2011

By Dr Andrew Spong

Abstract

Social media are tools which facilitate the conversations that matter most to you – and, by the way, you are part of conversation. If you are not part of the conversation then there is no need for you to be using social media except if you want to tick that box on your marketing strategy – tick, we have Twitter and FaceBook accounts. So what – owning those accounts is easy, it is what you will do with those accounts and where you will exert influence that matters.

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