Improving intranet navigation with user research & testing
Jinfo Article
4th January 2011
By Kate Simpson
Abstract
The success of any intranet is dependent on its usability and the satisfaction levels of its users. So understanding how your users browse and what journeys they take on the intranet is essential. Manage Contributing Editor Kate Simpson provides some very practical tips and tools for delving into the users’ minds and turning that knowledge into navigation which optimises the user experience.
Content Access
Does your organisation have a Jinfo Subscription?
Access to Jinfo Content and Community is available through a Jinfo Subscription.
"Yes"
Please sign in to MyJinfo here so that we can check your access to this item:
Or sign in via email:
Enter your email and we'll send you a magic link to sign you in automatically.
"Not yet"
Access to this article is available through a Jinfo Subscription, which will help your organisation:
- Save time and money
- Re-invent information services
- Define, measure and communicate information value.
"Don't know"
Contact us to find out if your organisation already has a Jinfo Subscription.
Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.
- Article title: Improving intranet navigation with user research & testing
- Link to this page
- View printable version
- Information Architecture Principles: Use in a Library Setting [ABSTRACT]
Tuesday, 3rd November 2009 - The Lean Intranet: from Intranet Zero to Intranet 2.0 and beyond, Part 1 [ABSTRACT]
Thursday, 30th April 2009 - Intranet 2.0: Ten Not-So-Easy Steps
Saturday, 5th July 2008 - Public Eye: Using Eye Tracking Software To Improve the Usability of Your Website
Monday, 1st January 2007 - 2001 to 2006: Five Years of Information Architecture
Friday, 1st December 2006 - What They Say and Do: Practical Tips for Harvesting Reliable User Feedback for Planning
Saturday, 30th September 2006