Jinfo: Part 2: How Do THEY Use Information? Investigating the user information process

Part 2: How Do THEY Use Information? Investigating the user information process
Jinfo Article

4th July 2010

Abstract

Using two corporate users as case studies, Scott Brown sheds light on the black hole into which the hard work of information professionals often seems to fall, and answers the external, and perplexing, question: ‘what do users DO with the information we give them?

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