The importance of being earnest: About requirements and purpose
Jinfo Article
6th April 2010
Abstract
Why is it that employees often complain about the tools they use to keep track of documentation? Ulla de Stricker looks at how this is often caused by a lack of consultation between those selecting and configuring the system on the one hand, and those who are going to use it on the other hand. She stresses the vital importance of information professionals in this process and the value of investing time in attributing metadata to information objects.
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