Newsletter No. 66
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Free Pint "Helping 29,000 people use the Web for their work" http://www.freepint.co.uk/ ISSN 1460-7239 6th July 2000 No.66 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = IN THIS ISSUE EDITORIAL MY FAVOURITE TIPPLES from Andy Nolan TIPS AND TECHNIQUES "Panorama of Engineering Portals" By Roddy Macleod BOOKSHELF "Internet Ethics" Reviewed by Simon Collery FEATURE ARTICLE "Surfing the Sludge - Tips on Good Web Page Design" By Richard Eskins FREE PINT BAR by Simon Collery EVENTS, GOLD AND FORTHCOMING ARTICLES CONTACT INFORMATION ONLINE VERSION WITH ACTIVATED HYPERLINKS http://www.freepint.co.uk/issues/060700.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FIND CHEMICAL INFORMATION FASTER AT CHEMWEB.COM Hundreds of full-text journals. Dozens of databases. Daily news. Jobs. Conferences. Discussions. All fully searchable. Find this and more at ChemWeb.com. It's worth being a member. Register for FREE at http://chemweb.com/utils/email.cfm?id=181 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [cw661] >>> ABOUT FREE PINT <<< Free Pint is a community of business professionals who use the Web for their work. Members receive this free newsletter every two weeks packed with tips and articles by information professionals who share how they find quality and reliable information on the Internet. Sign up at <http://www.freepint.co.uk/> for free access to the substantial archive of articles, book reviews, industry news and events, and have your research questions answered at the "Free Pint Bar". This newsletter is best read when printed out and viewed in a courier font. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = EDITORIAL It is often easy to forget where the true credit lies when formal recognition is forthcoming. I have learnt this over the years as Chairman of our local operatic society (or "musical theatre company" to our non-UK friends who never know what I'm talking about). Putting on a show like our recent production of "Oklahoma!" draws on the skills of so many more people than those you see actually performing on the stage. In relation to winning the recent Special Libraries Association's award, I have been quoted in this month's Information World Review as saying "I don't see it as me winning the award. It's Free Pint winning the award and Free Pint is contributed to by many, many people". Did you know for instance that over 1,000 different people have posted a message at the Free Pint Bar since its launch only a year ago! What about the fact that virtually all of the 500 new members we welcome each month come through word of mouth recommendation. It is therefore thanks to you, our current members, for spreading the word. Free Pint team member Simon recently received some informal praise for his daily Web site reviews at the Bar: a member commented that "his research is great and immaculate". Likewise, our Editor Rex has managed to line up enough articles for this newsletter to keep us going for months. All our contributors should also be praised for the outstanding quality of their research. Our developer Chris is cracking on with developing the new search facility, greatly improved Bar and a brand new navigation system. I'm sure you'll agree that the recently launched membership/login system on the Web site works extremely well. Last, but by no means least, is our administrator Jane who has performed sterling work over the last two years in analysing the membership base to provide detailed breakdowns of our users. With the development of the new membership system most of Jane's work is now done automatically and so we're sorry to see her leave the team. I'm sure you'll join me in thanking her for all her hard work and commitment, and in wishing her well with her new projects. I would therefore urge everyone to remember those not directly in the limelight when handing out praise and recognition - both formally and informally. We've got some great material for you this issue. Popular contributor Roddy Macleod gives us a tour around the wide range of engineering portals. Simon reviews a very interesting book on the many facets of ethics and the Internet. Finally, Richard Eskins runs us through some ways that we can make our Web sites more accessible and faster. We've also packed in as many tips as possible - and I apologise to the reader who informed us that he grinds his teeth every time he sees the word "Tipple". If you enjoy this issue then please feel free to pass it on to your colleagues and friends. Also, do join us at the Free Pint Bar for updates to articles, comments and discussion. Kind regards, William William Hann BSc MIInfSc Founder and Managing Editor, Free Pint e: william@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436 Free Pint is a trademark of Free Pint Limited http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ** Need EXTRA MONEY? Right now? Every business does! ** PerfectMarket matches businesses like yours with people lending money, always giving you the best rates available! More money, more quickly, more easily with PerfectMarket. PerfectMarket: the perfect addition to your current bank. ** Visit www.perfectmarket.com/fp Get extra money today! ** > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [il662] >>> REACH OUR WORLDWIDE AUDIENCE AND GET FREE BANNERS <<< If you've considered advertising here then there's never been a better time: We're currently giving away 30,000 free banner exposures with every newsletter advert purchased. Find out more today at <http://www.freepint.co.uk/advert.htm> > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = MY FAVOURITE TIPPLES from Andy Nolan * Worldwatch.org <http://www.worldwatch.org> - for the most comprehensive and authoritative information on the state of our planet * Efax.com <http://www.efax.com> - send and receive faxes straight to your desktop through your email client. * BradfordBulls <http://www.bradfordbulls.co.uk> - the acclaimed best site for rugby league fans, complete with new e-commerce online shopping facility * Smarteric.com <http://www.smarteric.com> - for advice on better ways of working. Work smarter - not harder. * BT Getstarted <http://www.bt.com/getstarted> - a great site for SOHO and new businesses, with loads of tips and resources Andy Nolan is Director of e-volvenet Ltd <http://www.e-volve.org.uk>, a consultancy created to aid the development of true sustainability and understand the impacts and opportunities of the internet on global resource consumption. To submit your top five favourite tipples see the guidelines at <http://www.freepint.co.uk/author.htm> or email <simon@freepint.co.uk> > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ADVANCED SEARCHING ON THE WEB - 26 July 2000 at the British Library In just one afternoon, this hands-on workshop will show you the most appropriate place to start - a directory, a search engine, or both combined? Discover how to quickly narrow or broaden your searches. For instance, do you keep getting an unwanted site dominating your results? Are you looking for terms within a URL only? Contact Tony Catarinicchia 020 7412 7915 or visit our website at http://www.bl.uk/services/stb/courses.html for further details. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [bl663] >>> A DIFFERENT SITE REVIEWED EVERY DAY <<< Make a note to visit the Free Pint Bar on a regular basis and read "Today's Tipple" - a review of a different Web site every day. Sign up to receive a Digest of the latest postings three times a week by sending a blank email to <digest@freepint.co.uk>. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TIPS AND TECHNIQUES "Panorama of Engineering Portals" By Roddy Macleod What immediately struck me when I started to collect engineering portals for this survey was the fact that they vary so much in style, content and purpose. Perhaps this should come as no surprise, as engineering is a large and complex subject. I found portals which ranged from freely available, publicly funded services, to others offering pay-per-view technical information and subscription-based full-text article delivery. Yet more, perhaps the most rapidly growing type, are commercial services based around the sale of components, parts or other services. As several of these portals are very successful and attract large numbers of visitors, the conclusion to be drawn is there is a demand for a variety of different types of information and resources. Examples of portals Into the first category, of publicly funded, free portals comes EEVL <http://www.eevl.ac.uk/>, the Edinburgh Engineering Virtual Library, of which I am the manager, so I had better be careful how I describe it (and yes, I am quite happy to raise an occasional laugh when I describe myself verbally as "the EEVL Manager"). EEVL is funded by the Joint Information Systems Committee (JISC) <http://www.jisc.ac.uk/> through the Resource Discovery Network (RDN) <http://www.rdn.ac.uk/>, and as well as a searchable and browseable Catalogue of over 5,500 quality engineering resources which are selected, described and classified by subject consultants in a number of UK universities and professional associations, EEVL provides targeted engineering search engines, bibliographic and events databases including the popular Recent Advances in Manufacturing bibliographic database, a directory of science and technology librarians, an Engineering on the Internet bibliography, Hot Links to useful sites, and some other features. Over the next year, there are plans to develop more portal services in conjunction with the RDN. These will deep-mine various bibliographic databases and offer community-based facilities, and help to provide subject-based access to what is known in UK higher education circles as the Distributed National Electronic Resource (DNER). It is not possible to buy anything directly through EEVL, but EEVL points towards a number of commercial services which describe themselves, or could be described, as portals. One of the longest established subscription-based engineering information services is the Ei Engineering Village(tm) <http://www.ei.org/>. It does not call itself a portal, but with all of the various services available, such as the Compendex(r) database, full text access to Elsevier journals and a range of magazines, business newsletters, reference manuals, handbooks and market research reports, current awareness monitors and a directory of Web sites, plus access to expert opinion, the Ei Engineering Village fulfils just about all of the accepted criteria. Its directory of Web sites extends to many thousands of resources, covering all engineering topics and also some non-engineering subjects, and the services are integrated and include both formal and informal research resources. The list of subscribing companies, government organisations, and academic institutions which is available from the Ei Engineering Village home page shows that the service has been far more successful in America than it has elsewhere, and indicates that the number of academic subscribers is relatively high. I would tell you more about the service, but unfortunately when I click on the Further Information link at the Ei Engineering Village site in order to get up-to-date details (my institution has not had access to the service for a while) I currently receive a request for a username and password, which I do not have. Shurley a mishtake? Dialog's engineering portal, the DialogSelect Open Access Engineering, <http://openaccess.dialog.com/tech/index.html> offers both a pay-per- view service and a subscription-based service. It covers the areas of aerospace engineering, chemical engineering, mechanical and civil engineering, computer science, and software disciplines, and offers cross-searching of bibliographic and reference databases, and full- text document delivery. There is a simple search interface which is based around groups of searches under such headings as 'Tech Research', 'Tech News', 'Company Information', 'Reference Information, and 'Directories'. Using the 'Tech Research' group, for example, and searching under 'any topic', the search is undertaken in well-known Dialog databases such as Ei Compendex(r), INSPEC, METADEX(r), Materials Business File(tm), Engineered Materials Abstracts, RAPRA, Ceramic Abstracts, Aluminium Industry Abstracts, NTIS, JICST, PASCAL, and Global Mobility (SAE). Industry news databases searchable under 'Tech News' include CMP Computer Fulltext, Computer Database(tm), Computer News Fulltext and Dialog Telecommunications Newsletters. Standards and Specifications (through IHS International), books (through Books in Print(r), British Books in Print, and Library of Congress Catalogs), cited references (through the ISI databases), theses (through Dissertation Abstracts Online), a database of over 13,000 software products, consumer reports and associations are all searchable. The Dialog portal offers numerous services, however I could not find any directories of Web sites, which, according to some definitions, is a prerequisite for a portal. A completely different type of site is operated by TechSavvy.com <http://www.techsavvy.com/>. It was previously known as DataGalaxy.com, and as such, clearly identified itself on its home page as a 'portal site'. Now, however, there is no mention of the word portal at the redesigned TechSavvy.com, and so, should it be included in this survey? I will let you decide. TechSavvy.com, which is a service from IHS <http://www.ihs.com/>, and IHS Global Engineering Documents <http://global.ihs.com/>, offers technical, engineering, design, maintenance and procurement information. Incidentally, the IHS Group of companies also includes ESDU International <http://www.esdu.com/>, and Technical Indexes (ti) <http://www.techindex.co.uk/>. Much of TechSavvy.com is based around several searchable IHS databases, which provide information and documentation about Standards, companies, parts, historical data, and Web sites; and the opportunity, where appropriate, to purchase the full text documents or parts. Some of the databases are extremely powerful, though registration is required to receive search results. The Parts Information section claims to have information on more than 11 million items in the Federal Supply Catalog, plus more than 25 million procurement histories, and the Company Directory includes company profiles (information and contact details for engineering companies), links to company websites, and what are termed 'business cards' from Harris InfoSource <http://www.harrisinfo.com/>. Standards available include ANSI, ASTM, UL, IEEE, ASME, SAE, EIA, BSI, AFNOR, DIN, ISO, and IEC, and abstracts can be viewed without charge. An impressive feature of theTechSavvy site is that these databases can be searched from one simple search box with a minimum of options. Less impressive is the directory of Web sites, which includes many sites of little interest to engineering. So far, in this panorama, I have identified one freely available, publicly funded portal centred around a catalogue of Internet resources, one commercially available portal based around bibliographic databases with a facility for retrieving full-text articles, and one commercial portal offering parts and technical information. The fourth engineering portal I will look at is, yet again, quite different. E4Engineering <http://www.e4engineering.com/> clearly identifies itself as a portal in its 'About' page, so there is no problem there. In fact, it claims to be the first European portal site aimed at the engineering community. Published by Centaur Communications Ltd, E4Engineering is a freely available site based around content taken from six trade journals, The Engineer, Design Engineering, Process Engineering, Metalworking Production, Control & Instrumentation, and What's New in Industry. The E4Engineering portal is, at the time of writing, still undergoing development, and so some of the sections are not complete, notably the What's New In Industry product directory, however there is a considerable amount of available content. This includes a three year archive from the trade journals, items giving the latest industry news, an events diary featuring a small number of exhibitions, and 'thematic channels' for the following: Machinery & Equipment, Automotive, Aerospace, Chemical & Process, Civil, Computers & IT, Mechanical, Electrical & Electronics, Medical, Control & Instrumentation, Health & Safety, Environmental, Management, and Business & Finance. The thematic channels contain news and features relevant to each area of interest which have been taken from the trade journals. There is no directory of Web sites within E4Engineering, but new services including a contacts database, and a recruitment facility are being planned. E4Engineering is part of a wider initiative, called the E4 Network, which also includes E4Data, a subscription-based service. The fifth engineering portal I will feature is also different from the others so far identified. i-engineering.com <http://www.i-engineering.com/servlets/ieng/index.html> describes itself as the Internet's leading global engineering portal, so there is once more no problem with including it in this panorama. i-engineering.com is a commercial portal which covers all engineering disciplines and has an ambitious plan to provide the engineering community with one-stop technical information, information about engineering-related products, services and business-to-business commerce, and does so in an international and a multilingual environment. The keywords used at the i-engineering.com site are 'Content', 'Community' and 'Commerce', and with this focus, i-engineering.com probably fits the definition of portal more than some of the sites I am featuring. Registration is required for some parts of this site, which includes a number of interesting and useful features, several of which are still under development. i-engineering.com's 'inet-zine' is an excellent idea for a magazine which can be personalised to retrieve news items of interest, by email, from a number of journals, and there is a product and equipment marketplace for new and used equipment, a buyer's guide, selected industry news items taken from a number of sources, some technical forums and chat facilities, an events diary featuring trade shows, exhibitions, conferences and seminars (via ExpoBase <http://www.expobase.com/>), and a resources section providing links to software and formulae, calculations, materials, mathematics and other practical tools. Not all sections of i-engineering.com are complete at the time of writing, but this site is well worth watching. In a final, rather undefined, category comes The Information Portal <http://www.smete.org/>. This service covers the broader remit of science, mathematics, engineering and technology education, and is also known as the SMETE Info Portal. It describes its purpose as being "to gather and share information from all concerning existing SMETE digital libraries, tools and services, lessons learned, metadata standards used, user studies and publications." So far, the site is very much under development, and it is therefore difficult to gauge its potential. Most other engineering portals are variations on one of the above themes. Engineering Direct <http://www.engineering-direct.com/> bills itself as the "world's first fully interactive engineering portal website" and as "The one-stop shop for all your engineering requirements." Running through the menu bar on this site, I see that it includes a message board, a live conferencing facility, a contracts & tenders section, and sections entitled Safe & Legal, Recruitment, and Plant & Equipment. Interactive sites such as Engineering Direct must rely on a very high visitor rate in order to seed their various forums, however visitors are unlikely to be attracted to the site unless there is already substantial content to be found, including other visitors who are leaving messages. It is somewhat of a catch-22 situation. At the time that I visited Engineering Direct, most of its areas were sparsely populated with messages and postings. I invited a colleague to join me, virtually, in the conferencing facility, and the resulting interchange of messages was quick and efficient. Given time, extensive promotion, and more content, a site such as Engineering Direct could become a valuable resource and useful portal. Engineers Online <http://www.engineers-online.co.uk/> is another UK engineering portal which features a chatroom and forums, but this site also includes an extensive searchable directory of engineering companies, and a job section with details of an impressively large number of vacant posts. Engineers Online offers an email newsletter to registrants, and industry news item links. I hesitate to say any more about Engineers Online at the present time, because according to its webmaster the site is currently being completely redesigned. Connecting Industry <http://www.connectingindustry.com/> was described to me by its webmaster as an industrial portal. This UK site is based around the following Wilmington Publishing's trade journals: Automation Magazine, Electronic Product Review, Electrical Equipment magazine, Irish Process & Manufacture, Industrial Scientific Instruments, OEM Design, Production Equipment Digest, Process Equipment News, and Factory Equipment News, and features news and comment taken from those titles. It has a suppliers database, a product news database, and lists forthcoming events, but does not include a directory of other engineering sites. Engineering UK On-line <http://www.engineering-uk.co.uk/> has been around for some time, and although it does not describe itself as a portal, it features a number of services that suggest it can be included in this panorama. These include industry news items, an events listing, a company directory, and links to engineering Web sites. Ananzi TecNet <http://www.tecnet.co.za/> is a commercial engineering portal focusing on Southern Africa, and run by ProMech & Topline Publishing and TAS, a engineering software company. It is split into different subject areas, and includes directories of companies, content from some trade journals, and some reference material. Describing itself as the premier community for the engineering profession is Engineering.org <http://www.engineering.org/>. At the very time of writing, this site is being completely redesigned, and rather than discuss features which may not be available in the near future, I will leave this site and instead describe The Engineering Zone <http://www.engineeringzones.com/>. The Engineering Zone provides both content, in the form of short introductory articles on a number of engineering topics, and also hundreds of links to sites in engineering, design, and manufacturing. It can justify being classified as a portal, even though it makes no claims to be one. MotionNET.com <http://www.engref.com/> is a free technical web portal with a searchable and browseable database of company Web sites categorized under headings designed to be meaningful to engineers. It is aimed at engineers who design and develop new products, and was obviously built out of frustration with standard search engines. MotionNET.com provides free listings and free access throughout, and is a refreshing site. Several of the portals in this panorama make grand claims for themselves. EngineerSupply.com <http://www.engineersupply.com/> is no different in that is describes itself as "Earths' largest virtual community and Internet information portal for the Engineer". There is, of course, no way to verify this. EngineerSupply.com has some services which are freely available, such as links to consultants' Web sites and a 'bookstore' which provides links to amazon.com, and others which require registration. I registered for this site in December 1999, and now, for unknown reasons, it will not accept my username and password, so I have just re-registered, with exactly the same username and password. Ah well, such things are sent to try us. Services available to registrants include various sets of links to engineering resources, and several services, such as job vacancies and CV submission, which are currently under development. EngineerSupply.com also features an email newsletter service, which recently started to deliver copy to my email address. All of the above portals focus on engineering as a whole. There are also numerous sites which could be described as portals, which concentrate on individual engineering disciplines. The following list is not exhaustive, but some of the ones which have caught my eye include: Hydrofrac.com <http://www.hydrofrac.com/>, a portal concentrating on hydraulic fracturing in situ stress measurement, iCrank.com <http://www.icrank.com/>, an impressive portal for mechanical engineering, which has a visual design similar to i-engineering.com, ChemIndustry.com <http://chemindustry.com/>, which is a focused search engine plus a classified ads facility, MyPlant.com <http://www.myplant.com/> for manufacturing industries, PetroChemLink.com <http://www.petrochemlink.com/>, which requires registration to take full advantage of its services, i-FM <http://www.i-fm.net/main.html>, a UK-based facilities management resource which also requires registration, MechEngineer.com <http://mechengineer.com/> for mechanical engineering, and Software- Engineer.org <http://www.software-engineer.org/>. Ones that didn't make it into either list, but which come close to being classified as portals include: Engineering Resources Online <http://www.er-online.co.uk/> (offers a searchable and browseable directory of Web sites, but little more), IndustryCommunity.com <http://www.industrycommunity.com/> (restricted to message boards), 4engineers.com <http://4engineers.4anything.com/> (consists mainly of links to engineering Web sites), Internet Connections for Engineering (ICE) (a directory of Web sites), Engineering Electronic Library Sweden (EELS) <http://eels.lub.lu.se/> (a searchable directory of Web sites), Engwho <http://engwho.hypermart.net/> (a searchable directory of Web sites, but few other effective services apart from a chat facility), Engineers4engineers, also known as Eng4eng, <http://www.engineers4engineers.co.uk> (a good collection of links to engineering Web sites, but few other services), CASTI Engineering Portal <http://www.casti.ca/portal/index.htm> (mainly a directory of Web sites), and eFunda <http://www.efunda.com/>. eFunda stands for Engineering Fundamentals, and in look and feel is not unlike i-engineering.com and iCrank.com (mentioned above), however, although eFunda is an extremely useful site with numerous features such as bibliographies, a message board, data on thousands of materials, news and discussions of various design processes, it neither describes itself as a portal nor has links to other resources, and is therefore more of a reference site, albeit a very good one, than a portal. Having searched various popular search engines for the term 'engineering portal' and found numerous sites (Northern Light <http://northernlight.com/> 227 items in 66 sources, AltaVista <http://www.altavista.com/> 88 pages, and Google <http://www.google.com/> about 104), I realise that there may be several worthy services not included in this panorama. However, I hope that I have mentioned most of the important engineering portals. If I have missed any, or if new ones appear, I would be only too happy to hear from the ever-alert readers of Free Pint. Notes [1] "The Rise of Corporate Portals" Knowledge Management, July 1999 <http://www.kmmag.com/km199907/featurea5.htm> [2] Jennifer Rowley, "Portal power" Managing Information, January/February 2000, p.62. [3] Brian McKenna, Information World Review, May 2000 p.6 > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Roddy MacLeod is Senior Faculty Librarian at Heriot-Watt University. He edits the Internet Resources Newsletter <http://www.hw.ac.uk/libWWW/irn/irn.html>, and is the Manager of EEVL, the guide to quality engineering information on the Internet. He has written articles about the Internet for a number of publications. In his spare time, he worries about the fact that he seems to have no spare time. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * "Engineering resources: examples and sources" article in Free Pint No.7 <http://www.freepint.co.uk/issues/050298.htm> * "Something for nothing? Engineering e-journals" article in Free Pint No.37 <http://www.freepint.co.uk/issues/290499.htm> * Read this article online, with activated hyperlinks <http://www.freepint.co.uk/issues/060700.htm#tips> * Discuss this article with the authors now at the Free Pint Bar <http://www.freepint.co.uk/bar> > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = *** SLA European Chapter Annual Summer Soiree 18th July *** Sponsored by Derwent Information SLA members and guests are invited to meet informally in the pleasant surroundings of the IEE overlooking the Thames. Drinks and refreshments will be available and William Hann, the European Special Librarian of the Year (ESLY) for 2000/2001, will present his impressions and thoughts on the SLA Conference in Philadelphia. More: http://www.sla.org/chapter/ceur/events/Summer-Soiree-2000.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [sl664] >>> FREE PINT FACT <<< In the last issue we reported on a record-breaking day when 1,400 different people came to the Free Pint Web site. However, the publication last week of the "Free Pint Index" prompted well over 3,000 people to visit us in one day on the 27th June. This doubling of response was also in evidence last month. Instead of 500 new members signing up, which has been the average for the last two and a half years, over 1000 people joined in June. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BOOKSHELF http://www.freepint.co.uk/bookshelf "Internet Ethics" Reviewed by Simon Collery Internet Ethics critically examines some hot debates on the Internet. Debates about security, privacy, law, copyright, crimes specific to the Internet, information integrity, democracy and politics, rights and responsibilities. Many using the Internet seem to be concerned enough about ethical matters to voice their concerns in online discussions and publications, as well as in more established media. This book adds a framework on which such debates can be more rigorously pursued. The book considers a number of theories that have been brought to bear on these debates about ethical concerns in the past. Some are rejected, some are modified. While few definite answers are given, questions are put forward and suggestions are made about how they might best be answered. Some readers will approach the book with more knowledge of the Internet than of ethics. Others will know more about ethics. So the first chapter sets out the history of the online world and explains its technicalities in clear English. And as the language and concepts of ethics could be unfamiliar to some, each contributor is careful to explain the terms they use. Early on, the question of what is really new or unique about the Internet is asked. Can the Internet's purported good qualities be shown to be universally good. Are they even universally considered to be good. Free trade, to take an example, is sometimes assumed to be something the Internet facilitates. But is it really a good thing, and more specifically, does the Internet really facilitate it? Arguments about privacy could prove futile if those taking part would all characterise privacy in incompatible ways. The same can be said for security, freedom of expression, responsibility, etc. Several characterisations of each concept are examined and suggestions are made about how proponents of conflicting views can avoid simply talking at cross purposes. We sometimes hear of the Internet being hailed as inherently democratic. We also hear claims that it can facilitate and enhance democracy. On inspection it is found that it could just as easily be used in circumstances completely inimical to democracy and that it is not itself democratic. The political ramifications of the Internet are complex and should not be confused with personal or national political aspirations. This book challenges both the half baked theories of Internet trollers and dilettantes, and the more considered views of professional thinkers. It hones the conceptual tools required for the formation of theories and the evaluation of arguments. Each chapter is followed by comments from authors of other chapters, often adding a differing cultural perspective, and the book is greatly enhanced by the carefully written concluding chapter, which summarises the whole book and looks at the future of the subject of Internet ethics. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Simon Collery has been involved in editorial and research work for the electronic media for a number of years, working for AND Data Solutions, Oxford, and the Oxford English Dictionary Project. One of his primary interests is the use of the Internet as a serious research tool and a source of free, reliable information and software. He enjoys pursuing this interest, and others, working full-time on content development as a member of the Free Pint team. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * Find out more about this book online at the Free Pint Bookshelf <http://www.freepint.co.uk/bookshelf/ethics.htm> * Read about other Internet strategy books on the Free Pint Bookshelf <http://www.freepint.co.uk/bookshelf/strategy.htm> * Read customer comments and buy this book at Amazon.co.uk <http://www.amazon.co.uk/exec/obidos/ASIN/0333776267/freepint0c> or Amazon.com <http://www.amazon.com/exec/obidos/ASIN/0312232799/freepint00> * Search for and purchase any book from Amazon via the Bookshelf <http://www.freepint.co.uk/bookshelf> To propose a business-Web-related book for review, send details to <bookshelf@freepint.co.uk>. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = *** DO NOT MISS THIS OPPORTUNITY *** Alleviate the pressure of selling and concentrate on the development of your site. ValueClick's advertising model delivers: * No cost to you, instead we pay you every month for all the Clicks * A guaranteed 100% sell-out of all your available inventory * Easy to get started, flexible and no exclusivity required * High quality banner advertising. Find out more and sign up at: http://valueclick.com/cgi-bin/refer_host_signup?host=h0155628 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [vc665] >>> RECOMMEND A FRIEND TO FREE PINT <<< http://www.freepint.co.uk/reco.htm Visit the page above to easily send someone a quick introduction to Free Pint. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FEATURE ARTICLE http://www.freepint.co.uk/issues/060700.htm#feature "Surfing the Sludge - Tips on Good Web Page Design" By Richard Eskins You know the scenario; you've been there a dozen times or more. All you want is a phone or fax number, a name, an address perhaps. You start to pull down the company's home page, the text appears but the large jpeg of a Cactus (why a cactus?) is taking forever to download. But then a fight breaks out on your PC! The corporate anthem downloads. What software is going to play it? Who owns that media type? Is it QuickTime, RealAudio or MSMedia player? Once the fight is over and you've committed to using QuickTime for life (inadvertently selecting Upgrade and shelling out 29.99 US Dollars!) and the anthem has finished which incidentally you didn't hear because in the work environment you are much too busy to ever plug in your speakers; the shockwave animation of their latest gizmo starts up. The problem now is that although you installed the latest browser yesterday, but the version of shockwave and Flash that came with it has just been superseded. Phew! So we've finally got down the home page (we clicked on Stop in the end). The 30 graphics needed for the 10 rollover buttons in the menu did take an age, but they are all there. So to the contact details. Mmmmm.. where are they? On the home page? No. On a Contact page? No. About Us? No, I'm afraid the menu includes things like Mission Statement, News, Buy from us, but nothing obvious. Sigh, that's enough I think; you hate them already and you'd never buy a single Widget from them. OK, so that example is over the top (a bit) but we've all been there. So what's gone wrong? Well like a lot of designers I sit in a privileged seat. In my case I work in an academic environment. Whatever PC I sit down at, as soon as I login I have access to the Internet. In fact I work in a Department that has been going online since 1976. There are variables (such as who's pulled what plug out today), but generally web access is very fast. Files from Microsoft that tell me they are about to take hours to download come down in minutes if not seconds. However, at home I join the rest of the world at 56K and boy does it hurt! This isn't particularly an accessibility article (all you need - Web Accessibility Initiative (WAI): <http://www.w3.org/WAI/>), nor is it particularly about bandwidth (affordable ADSL please BT). It's more about sharing that feeling of rather than surfing the web, you're actually wading through treacle. So what's to do? Well if you run a site or someone runs one for you, try some of the tools that I describe later. I'm convinced a big part of the problem is that sites are often created in a wiz bang style by agencies. Which are then demonstrated to MD's (with little web savvy) all from a local PC (or fast connection). The first No.10 Downing Street site was an excellent example. The Prime Minister stood there smiling for the press, wiggling the mouse, whilst the web community were chuckling at this overblown and inaccessible site. Other favourites are the large UK computer company that had one image map as its entry point. The graphic failed, no access! Surfing without graphics can be hilarious, just try the otherwise excellent <http://www.thetrainline.com/>. So what can be done? Well the less graphics I have to wait for, the longer I can spend at your site (see <http://www.designmore.com/solution.htm>). Flash etc have their place (be knocked out at <http://www.ford.com/experiential/boot.html>) but remember the user doesn't always have your speedy machine, huge resolution and the latest version of the required plugin. And don't forget they may use the web a little, a word processor daily and perhaps some specific software they use to do their job, but may otherwise be computer illiterate (downloads, upgrades browser settings etc.). As a user, do we have a voice? Well we can vote with our mouse and click elsewhere. The Stop button is available in both Netscape and IE flavours. The user can also drop the site/web master/company a line. Constructive criticism (boy am I opening myself up to that after this! r.eskins@mmu.ac.uk) is generally taken on the chin by most web administrators and can help them develop a better site. If the obvious information isn't in an obvious place, you can help those who follow your path by pointing this out. A recent example for me was a site that had a Whois look up for Domain names. I surf with both flavours and quickly realised that the search page only worked with IE. I was phoning them with an enquiry, so mentioned this. They were thankful, as they had been mystified as to why some users could and some couldn't use the search page! I get regular suggestions from our students, who can be cutting critics. I also received a kind email recently praising our pages, because the required information was easy to find! So before I go, my credentials. Well nearly six years worth of 'under construction', 'file found', 'error reading file' and a lot of waiting. The main pages that I manage are at <http://www.mmu.ac.uk/h-ss/dic/>. The current design which is two or three years old has been very successful for us, but is over graphical for the growing number of our students coming in via 56K from home. It also has too many sub-menus and lots of dead links (so don't mail me). This has lead to a new version, which is under construction/trial at <http://www.mmu.ac.uk/h-ss/dic/new/new2/>. Note: many of the pages only contain lists of the intended contents and the Search Tools page is in the middle of a big re- vamp. The URL of the current version is below. This version uses style sheets <http://www.w3.org/Style/> for formatting (except tables for layout, layers are still too widely unsupported). There is an SSI (Server Side Include - <http://www.bignosebird.com/ssi.shtml>) for notices etc. This is much more accessible than a previous scrolling text box. There is Betsie <http://www.bbc.co.uk/education/betsie/> for an 'on the fly' text only version. There is a small amount of descriptive text for better search engine indexing (one can hope). There is a larger menu to get the user straight to what they want without too many sub-pages. There is a single graphic (to be created) which when produced will hopefully stick to the browser safe colours <http://www.visibone.com/colorlab/> and will be quick to download. When all the Alt tags are inserted the page will be tested via Bobby for accessibility <http://www.cast.org/bobby/>. The format for text only browsers has been tried at <http://www.delorie.com/web/lynxview.html> and as you can see via Betsie the layout works well. The download speed is checked via <http://www.netmechanic.com/>. And finally the CSS and HTML can be tested at <http://jigsaw.w3.org/css-validator/> and <http://validator.w3.org/>. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Richard Eskins is the Information Officer in the Department of Information and Communications at Manchester Metropolitan University, UK. Richard provides support to staff and students, looking after an 8,000 plus book collection and two computer labs (anyone want to sponsor a PC lab?). He is also involved in teaching Fundamental and Advanced Web Page Design and looks after <http://www.mmu.ac.uk/h-ss/dic/>. His pride and joy (besides his family, friends and 'real' things that matter much more) is the Search Tools page at <http://www.mmu.ac.uk/h-ss/dic/main/search.htm>. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Related Free Pint links: * Respond to this article and chat to the author now at the Bar <http://www.freepint.co.uk/bar> * Read this article online, with activated hyperlinks <http://www.freepint.co.uk/issues/060700.htm#feature> > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> FREE PINT SITE MAP AND FREQUENTLY ASKED QUESTIONS (FAQs) <<< http://www.freepint.co.uk/help.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BAR by Simon Collery http://www.freepint.co.uk/bar Here is your summary of what's been happening at the Free Pint Bar over the last couple of weeks. To read a discussion thread you can access this summary online with activated hyperlinks <http://www.freepint.co.uk/issues/060700.htm#bar>, visit the Bar itself <http://www.freepint.co.uk/bar> or add the message number to the end of <http://www.freepint.co.uk/cgi-bin/webbbs/config.pl?read=>. Business has been at the forefront of the minds of several people visiting the Bar recently. Tracking down new dotcoms (3722), healthcare IPOs (3751), marketing in the nonprofit sector (3753), UK mergers and acquisitions (3813) and company information sites (3872). And some of the people who answered a question about Internet advice for SMEs deserve a lot more than one free pint (3830). Do look at these postings if SMEs make your heart beat faster. Business was also on the minds of those asking about knowledge management (3734, 3861), document delivery services (3766), change management and research and development expenditure (3901) and virtual desktops and personal portals (3876). The question of whether selling online is an unqualified good has been asked, not for the first time (3731), and there have been interesting points raised about competitive intelligence (3794). People have been looking for all sorts of things, exhibition trade magazines (3726), information on women in management (3737), a book on the Internet for older people (3824), publishing industry conferences (3833), Internet copyright information (3846), personal finance websites (3910) and free Ordnance Survey maps (3900). These questions all received some answer, but the following are still being sought: ecommerce statistics (3807), information on farmers' markets (3811) and a UK newsletter list (3822). If you know the answer, don't hide your light under a bushel. When it comes to questions about search engine submission (3776) and bookmark tools (3871), the Free Pint Bar is never at a loss. There was also some advice given on working in the recruitment industry (3796), producing an email newsletter (3805) and getting into the research and librarianship business (3840). If anyone has anything to add to the last query their contribution would be most welcome. We have had some delicious Tipples over the past two weeks. A search facility for finding free online courses (3741), a science dictionary (3767), a newspaper and magazine search engine (3787), international postal information (3836), the Human Genome Project (3890) and a database of health information for travellers (3904). A follow up message was posted on other human genome sites and this information was very much appreciated. Particularly interesting was the archive of Sir Thomas Lipton (3821) and the Gutenberg Bible online (3863). They illustrate beautifully what can be done with all this technology currently developing around us. On the search tool front, I reviewed a natural language search engine (3851), an odd experience indeed. A reader drew attention to the fact that Deja.com has made it's old usenet archives unavailable to make way for it's ecommerce activities (3797). But a spokesperson said this is just temporary and the archives will be available again in due course. Another reader has examined Google's success in finding directory sites and shared the results of his research with Free Pinters (3816). And somebody wants to know how to reassure parents that the Web can be safe for children (3771). I have belatedly tried to address that query by reviewing a site on surfing safety for children (3930). Finally, a Maltese organisation which promotes the needs and rights of disabled people would like to exchange thoughts with similar bodies (3895) and we have been notified of an online International Internet Art Festival starting in mid August (3897). Free Pints exist too, so do join us at the Bar. Simon Collery, Content Developer, Free Pint Remember, to read this summary with activated hyperlinks visit ... <http://www.freepint.co.uk/issues/060700.htm#bar> > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Bar: Do you have a research question or Web-related comment? It's easy to post a message at <http://www.freepint.co.uk/bar> Look out for "Today's Tipple" - a different Web site reviewed every working day at the Bar to add to your collection. Digest: To have the latest Free Pint Bar postings sent to you every other day, send a blank email to <digest@freepint.co.uk> Archive: Dormant postings older than 45 days are moved to <http://www.freepint.co.uk/cgi-bin/webbbs/archive/config.pl> Email: To write to the Free Pint team, please send your email to <feedback@freepint.co.uk> > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> FREE PINT INDUSTRY NEWS <<< http://www.freepint.co.uk/news Today's news headlines in 200 categories - free to all members > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FORTHCOMING EVENTS http://www.freepint.co.uk/events You should get good value for money in Toronto next week with four events, the COMDEX/Canada 2000, the Windows World and NetWorld plus Interop and the LINUX Business Expo all running concurrently. At exactly the same time in Cambridge, England, the UK Online User Group is holding its biennial conference, entitled Information for Empowerment. In Vienna, the International Institute for Information Design will be holding the Vision Plus International Symposium. Also, the American Association of Law Libraries has its Annual Meeting and Conference and the Internet Society will hold its Global Summit in Yokahama, Japan. Full details of these and many other forthcoming conferences and exhibitions in the online-information and Internet industry can be found on the Free Pint Events page <http://www.freepint.co.uk/events>. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT GOLD Electronic commerce is a much used term at the moment, and this time last year it was bandied about with impunity in an article listing the numerous places where you can research it and keep in touch with its progress. Also on the agenda was plastics and rubber information available on the Internet, journals, Web sites, directories, the lot. Two years ago we ran an article on being a small business on the Internet, how we can use the Internet for finding clients, marketing and maintaining a presence in cyberspace. We also ran an article on finding reliable statistical information. Availability of such information in the UK is compared with that available in several other countries. Free Pint one year ago ... * Free Pint No.42, 8th July 1999 "Electronic commerce" and "Plastics and Rubber Information on the Internet" <http://www.freepint.co.uk/issues/080799.htm>. Free Pint two years ago ... * Free Pint No.17, 9th July 1998 "Small is Beautiful: Being a Small Business on the Internet" and "Statistical Information on the Web" <http://www.freepint.co.uk/issues/090798.htm>. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FORTHCOMING ARTICLES * Handheld Computers * Surveillance * * Space Science * Genealogy * ICQ * Reflexology Sources * * Puppetry and Animation * Business Information Portals * [Provisional] > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = We really hope you've enjoyed today's issue and will join us on the Web site to find out more about your area of interest. Come and post your research questions and answers at the Bar and catch up on all those Tipples ... as long as it doesn't make you grind your teeth. See you in two weeks! William Hann, Managing Editor william@freepint.co.uk (c) Free Pint Limited 1997-2000 http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = CONTACT INFORMATION William Hann BSc MIInfSc, Founder and Managing Editor e: william@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436 Rex Cooke FIInfSc FRSA, Editor e: rex@freepint.co.uk t: +44 (0)1342 316027 f: +44 (0)1342 316027 Simon Collery BA, Business Development e: simon@freepint.co.uk t: +44 (0)1865 434143 f: +44 (0)1784 455436 Address Free Pint Limited, FREEPOST (SEA3901), Staines Middlesex, TW18 3BR, United Kingdom (Please add a stamp if you would like to pay for postage) Web - http://www.freepint.co.uk Advertising - ads@freepint.co.uk Subscriptions - subs@freepint.co.uk Letters & Comments - feedback@freepint.co.uk Authors - http://www.freepint.co.uk/author.htm Latest Issue Autoresponder - auto@freepint.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Free Pint (ISSN 1460-7239) is a free newsletter written by information professionals who share how they find quality and reliable information on the Internet. Useful to anyone who uses the Web for their work, it is published every two weeks by email. To subscribe, unsubscribe, find details about contributing, advertising or to see past issues, please visit the Web site at http://www.freepint.co.uk/ or call +44 (0)1784 455 466. Please note: Free Pint is a trademark of, and published by, Free Pint Limited <http://www.freepint.co.uk/>. The publishers will NEVER make the subscriber list available to any other company or organisation. The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Write to Rex Cooke, Editor <rex@freepint.co.uk> for more details. Product names used in Free Pint are for identification purposes only, and may be trademarks of their respective owners. Free Pint disclaims any and all rights in those marks. All rights reserved. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
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- Publication Date: 5th July 2000
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