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If you're trying to benchmark your information service against a peer group, start with line of reporting.

You'll get a more meaningful peer group by looking at other teams with a similar reporting line to you than by starting from industry, team size, or budget.

Register to receive this insight via email to get more details. It's the first of three in the Research Focus: "Benchmark information services - progressing towards transformation".

Our second insight builds on the first: The combination of capacity, services delivered and complexity of services is what gives you a truly meaningful peer group against which to compare.

But the data are most useful only when you have operational metrics about your department. What are you investing your time in? What outcomes are you driving? How much are you processing transactions and how much delivering high-value expertise?

Benchmarking... then what?

Many information teams seek benchmarking data, but when we ask them about the purpose, their responses are often a variation of, "We want to know how we compare with others".

Benchmarking is valuable when it helps you make decisions. Which means you need to know what you are looking for and how you will use it.

Jinfo can help. We offer a benchmarking-based assessment, which interprets your results to identify strengths, weaknesses, recommended goals and priorities.

Through an online workshop with a Jinfo analyst, you and your team will dig into your results and discuss how you can use them to develop a success plan for 2020 and beyond.

Learn more about the assessment, then contact Claire Laybats, Head of Commercial Development, at claire.laybats@jinfo.com, to get started.

Robin Neidorf
Director of Research and Head of Consulting

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Enhance your strategy from a foundation in benchmarking

Leverage Jinfo's benchmarking data to gain a better understanding of your capacity, range of services, and emerging opportunities compared with a meaningful peer group.

Jinfo Consulting offers an "Assessment and planning workshop" to turn our data into tailored insights.

For a limited time, we are offering an additional workshop session on defining services at no cost, when you purchase an assessment and planning workshop. Learn more »

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Subscription

A Jinfo Subscription connects your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

Articles, reports and events that help you save time and money and plan for the future... any time, without leaving your desk. Learn more.

Articles - view all:

• Product review of Orbis from Bureau van Dijk (key advantages; introduction; contact details) on 6th August
• Mini review of FT Enterprise Tools on 31st July
• Coping with reorganisation - working with a new reporting line on 29th July
• Improving upwards communication - a model in action on 22nd July

Reports - view all:

• Webinar deck - the impact of reporting structure on your service efficiency on 7th August
• Product review of Orbis from Bureau van Dijk on 6th August
• Jinfo model - measuring the impact of current awareness on 1st August
• Market landscape - semantic intelligence and semantic search on 25th July
• Jinfo model - evaluating information products on 24th July
• Community deck - benchmarking for your sector (manufacturing) on 23rd July
• Product review of PatSeer Pro from Gridlogics on 22nd July

Events

Webinars - at your desk learning - book now:

• Value and impact of benchmarking on 12th September

Community sessions - confidential live discussions - book now:

• Jinfo for information strategy on 9th September
• Benchmarking for your sector (professional services & legal) on 19th September
• Benchmarking for your sector (finance) on 26th September

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Subscription Tip: For an overview of latest research, look for the Insights and Actions report published as part of each Research Focus. This report offers the top three insights from the research, along with a thematic index to all articles, reports, webinars and Community sessions produced as part of it. The Insights and Actions report for the Research Focus, "Benchmark information services - progressing towards transformation" can be downloaded here.

 

Who benefits from a Jinfo Subscription?

Our all-original research is for you and your team if you are responsible for content purchasing, information strategy or optimising your information service.

A Jinfo Subscription has these benefits:

• Saves time by using our original research and practical resources
• Gives you the tools to define, communicate and measure information value
• Helps you reinvent your information service through insight into what the best companies do.

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Consulting

Bring our insights in-house. We'll work with you to make strategic changes in operations, enhance stakeholder relationships and future-proof your information service. Learn more

"The workshop was an enormous success, both for team-building and energy, as well as for the practical results that would support reengineering the service."

Jinfo Consulting workshops are flexible, adaptable, practical and cost-effective.
Learn more and request information »

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"Benchmark information services - progressing towards transformation"
Our Research Focus for July to September

Now in its third year, this Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers.

Learn more and get the insights »

 

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Blog

• Jinfo for information strategy on 5th August
  How can you use Jinfo's benchmarking research to define and measure your highest value to the information centre? Jinfo's director of research, Robin Neidorf, highlights research and resources along with Jinfo's Consulting workshops.
  
  
• Insight 2 from Research Focus on benchmarking - do you have your measurements? on 1st August
  In order to benchmark your information service against other services you need data. Find out the top three variables you may be missing.
  
  
• Research update - Benchmarking data - ready for your investigation and action on 18th July
  Find out how to access the top three things all information managers should be thinking about and incorporating into their strategies.

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"I often share content from Jinfo with my colleagues. We use content items in our team meetings to discuss very practical ideas and how we can embed these in our own work and strategic thinking."
Barbara Reissland, owner, Library Consult
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