Newsletter No. 38
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Free Pint "Helping 22,000 people use the Web for their work" http://www.freepint.co.uk/ ISSN 1460-7239 13th May 1999 #38 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = IN THIS ISSUE EDITORIAL TIPS AND TECHNIQUES "Patent information on the Internet - can you afford to ignore it?" by Emma Turner BOOKSHELF "Advertising on the Internet" http://www.freepint.co.uk/bookshelf FEATURE ARTICLE "Lurking on Lists" by Andy Williamson FREE PINT FEEDBACK "Company law gateways" "Dublin Core, not here! - Blame the Porno Industry" "Web sites as super-information products" "Lack of image alternatives" CONTACT INFORMATION ONLINE VERSION WITH ACTIVATED HYPERLINKS http://www.freepint.co.uk/issues/130599.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = *** WIN A PAIR OF TICKETS FOR THE BRITISH GRAND PRIX *** For the next four weeks, Silicon.com and Informix, official sponsors of the Benetton Formula One racing team, are giving away a pair of tickets to the British Grand Prix at Silverstone on 11 July. All you have to do is answer three simple questions correctly to gain entry to a weekly prize draw at http://www.silicon.com/formula1 And next Monday Silicon.com is running a week-long LINUX SPECIAL. Hear the latest on the Open Source Revolution. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [nm381] EDITORIAL Free Pint has been receiving an incredible amount of interest in the international press recently. A common theme has been how it is building up a substantial community of knowledge workers. This is something we would like to build on ... so it's over to you! Please tell me what you would like to see on the Web site and here in the newsletter. It's your community so let's work together to make it the ultimate resource for those using the Web at work. If you have an idea then email me now on william@freepint.co.uk. This issue's tips article highlights some of the invaluable international Web resources on patents. The bookshelf review will be of interest to anyone buying or selling advertising on the Internet, whilst the feature article builds on the idea of email lists forming virtual communities. There are some great letters in the feedback section and many readers now cite this as their favourite section! We're still relying on you to tell other people about Free Pint, so please do give some thought to who might also enjoy their own copy. You could send them this one or invite them to reserve their own regular free edition at http://www.freepint.co.uk/. Please let me know if you enjoy your thirty eighth Free Pint. Kind regards, William William Hann BSc MIInfSc, Managing Editor e: william@freepint.co.uk w: http://www.freepint.co.uk/ t: +44 (0)1784 455435 f: +44 (0)1784 455436 "Free Pint" is a trademark of Willco Limited http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = *** HEALTH CARE INFORMATION ON THE INTERNET *** Two training courses help you find the critical up to date information you need. Consumer Health Care Information on the Internet, June 1st (half day), price 100 pounds exc. VAT. Biomedical Information on the Internet, 17th June repeated 18th June (full day), price 175 pounds exc. VAT. Venue: The British Library, St Pancras, London NW1. Details from Maureen Heath, tel. 0171-412 7470, e-mail maureen.heath@bl.uk. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [bl382] >>> YOUR COMPANY NAME HERE <<< Reach 22,000 knowledge workers by advertising here ... Full details at http://www.freepint.co.uk/advert.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = QUICK TIP ... INTERNET CONSULTANCY I speak to many site builders who still manually code their HTML. You should seriously consider using an HTML editor (how about HotMetal from http://www.softquad.com/?). Editors are fast (e.g. complex tables take minutes) and should automatically validate your coding. William Hann http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TIPS AND TECHNIQUES "Patent information on the Internet - can you afford to ignore it?" by Emma Turner An item recently appeared in the Daily Telegraph which perfectly illustrates the importance of patent information [1]. It relates how bomb disposal teams in the Second World War had problems defusing the German bombs dropped on Britain which failed to explode. When they tried to defuse these bombs, some blew up. Without a construction plan they could not solve this problem. The word Rheinmetall was written on the casing of these bombs. Some bright spark had the idea of visiting the Patent Office and looking up the name. It transpired that in the 1930s the company had harboured plans of expanding into the British market and had lodged patents accordingly. Once found, the patent revealed that a new type of fuse design was employed in these bombs. The description given in the patent allowed the disposal squads to safely defuse these unexploded bombs. This is an extreme example, but it does illustrate the potential usefulness of the information contained within the millions of patents that are in the public domain. Patent information is vitally important for a variety of reasons. A patent may well be the only place that information about a particular technology is ever published and available in the public domain - it has been estimated that 85% of the information in patents is never published anywhere else [2]. In addition, what may initially appear to be a bright and original idea may, upon further investigation, prove to have been developed already. A search of the patent literature could prevent a costly R & D bill and maybe even litigation. A really thorough search of the patent literature is best left to the experts, for example patent agents and patent information specialists. They have the know-how required to undertake the exhaustive trawl through the many electronic databases and hand-written ledgers which is vital in establishing prior art. However, there is an increasing amount of patent information that is available free of charge on the Internet. This is beginning to open up the whole area of patent information by allowing anybody with an Internet connection to search and in some cases view patents for themselves. In my own case in a University library, I have found these databases to be invaluable tools when preparing for a search of the patent literature using an online host. This article will briefly discuss some of the major patent sites on the Internet. United States patent data has been available free of charge from several sites for the past few years, but recent months have seen other patenting authorities beginning to dip their toes in the waters. This is a fast-moving area and definitely one to keep an eye on. IBM/IP Network http://patent.womplex.ibm.com/ This database is provided by IBM and allows very sophisticated Boolean field searching for US patents dating back to 1971. Recently, European patents have been introduced from 1979, as have PCT (Patent Cooperation Treaty) patents from 1997. A major feature of this site is that it is possible to view and print a scanned image of the entire patent, and this includes the drawings. The only limitation to this is that you must load and print each page of the patent individually, which can be time consuming. It is also necessary to alter the browser margins to print the patent in its entirety. QPAT-US http://www.qpat.com/ This is another full text database of all US patents, this time those issued since 1974. Although users must pay a subscription to view the full text, it is free to search the front page information, as long as you register and choose a username and password. The advantage it has over the IBM/IP Network is that many different search sets can be created and then combined in different ways to perform a powerful search. US Patent Full Text Database http://www.uspto.gov/patft/ This is a relative newcomer to the area. The 'manual search' option allows a very sophisticated search statement to be formed, although it is worth spending a bit of time reading the search help before trying a complicated search. The big advantage it offers over the IBM/IP Network is that the text of the entire patent can be viewed and printed as a single screen, rather than page-by-page, although it does not include any drawings. Espacenet http://dips.patent.gov.uk/ This service is very new and is still in its pilot phase. It represents the first European foray into providing patent information on the Internet. It is possible to search and view the front page information of UK patents, patents issued by the EPO (European Patent Office), those issued by individual European patenting authorities (in the original language and one country at a time), and PCT patents all as far back as the previous 24 months. Worldwide and Japanese patents can also be searched, although the site does not state the range of years available. Searching is not particularly sophisticated as it is based upon a form with few fields. To view the available information on a particular patent you must have the Adobe Acrobat software loaded on your PC. Wacky patent of the month http://colitz.com/site/wacky.htm This site is good fun and is "devoted to recognising selected inventors and their remarkable and unconventional patented inventions." Some examples include an eye protector for chickens, pat on the back apparatus, sanitary appliances for birds and an ambulatory sleeping bag (what to do when 'nature calls' during a chilly sleep out). Other databases include: Japanese Patent Office http://www.jpo-miti.go.jp/ This allows you to search the Patent Abstracts of Japan database (in English). The archive goes back to 1993 and allows the bibliographic data, abstract, drawing and legal status information to be viewed. Canadian Patent Office http://Patents1.ic.gc.ca/intro-e.html Search 75 years of patent descriptions and images (that's more than 1.3 million patents). This article has concentrated primarily upon the patent databases that are free on the Internet. However, there is a lot more out there, such as information from patent offices from how to apply for a patent to FAQs, information provided by patent attorneys, resources on patent law, gateways to patent information and association web pages too. [1] Daily Telegraph, (25th February, 1999), Technoturkey - mystery fuse design made patently obvious [2] Van Dulken, S (ed).(1992) Introduction to patents information, 2nd rev. ed., British Library, London. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Emma Turner gained an MA in Librarianship from Sheffield University in 1995. She is currently one of a team of Assistant Librarians at the Kings Norton Library, Cranfield University, where she has special responsibility for environment and life sciences information provision. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> ALL PAST ISSUES OF FREE PINT <<< Quick and easy access to all previous Free Pint articles ... http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ARE YOU LOOKING FOR PRIVATE COMPANY INFORMATION FOR THE UK AND EUROPE? Try our user-driven solutions, FAME and AMADEUS - now available on CD-ROM and the Internet. All versions have full searching and analysis functionality. Call 0171 839 2266 or email marketing@bvd.co.uk for your free trial. http://www.bvd.co.uk/freepint for more information. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [bv383] FREE PINT FACT Publishing Free Pint now requires the sending of over 900 Megabytes of email ... that's 110 million words! > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT BOOKSHELF http://www.freepint.co.uk/bookshelf "Advertising on the Internet" Reviewed by Nick Lloyd "For anyone considering either placing or accepting advertising on their own (or their employer's) web site, this book is required reading. Also for anyone with an interest in the subject, this book contains much to both interest and inform the general reader as a general primer on the practise and business of advertising on the Internet. The authors, both of whom have substantial practical expertise in the field, chart the beginnings of advertisers' interest in the medium of the Internet - including the growth of dedicated web advertising agencies and advertising networks. As a new industry with a counterpart in the conventional advertising world, the authors are at pains to stress both the similarities and quite different practices that the new field enjoys - including the relationship between advertisers, publishers (site owners) and their audiences ... [continued]" ... read Nick's full review on the Web site at ... http://freepint.co.uk/bookshelf/advertising.htm Nick Lloyd is an Internet consultant with extensive experience of using and searching the Internet including creating and managing Internet and intranet sites for major government agencies. His interests include Internet design and 'content creation' with a background in both information work and art and design. He can be contacted on the Web at http://www.nicklloyd.com/. Find out about the other great Web-related books we're reading at http://www.freepint.co.uk/bookshelf and send your comments or suggestions to bookshelf@freepint.co.uk. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> FREE PINT RELIES ON YOU SPREADING THE WORD <<< http://www.freepint.co.uk/reco.htm For Free Pint to remain free we rely on YOU to spread the word to your colleagues and friends. Why not forward this issue to them now? > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = *** IF YOU LIKE FREEPINT, YOU'LL LOVE "DOWN TO BUSINESS" *** Now you can keep up to date with the latest thinking in business management with the emailed version of our award winning newsletter, "Down to Business". This monthly publication brings you short articles on subjects like "Marketing & Business Growth", "Motivation", "Training and Time Management", plus interesting Lifestyle features. SUBSCRIBE FREE at: http://www.printhouse.co.uk/emaildtb or send a blank email to down-to-business@printhouse.co.uk. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [pr385] QUICK TIP ... INTERNET TRAINING Hands on sessions are important in any practical training, but even more so for the Internet. Few people get the time at work to browse and this is an invaluable lesson in evaluating what is (and what isn't) available on the Web in a chosen field. William Hann http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FEATURE ARTICLE "Lurking on Lists" by Andy Williamson In the same way that "Jazz" or "Art" mean many things to different people, just listing examples of all the possible shades of what makes an Online or Virtual Community (VC) would take a decent sized round, never mind part of a pint. In most cases there's nothing new about the actual communities so formed - there have always been groups of people with a common interest, often scattered around the world - email and the web has just given some more obscure interests a new lease of life, and given all an incredibly immediate new medium. If you've been using email for many years, especially in the University sector, then all this is probably not so new to you. If, however, you acquired an email address with a job, especially in a large company or organization, you may not have come across one of the richest things the Internet has to offer. This richness is starting to attract commercial interest. Until now, VCs have largely been cooperative efforts, created and sustained by the people who use them. There are now companies like the Bristol based Sift http://www.sift.co.uk whose main aim is to be a builder, owner and operator of VCs. Their most established VC is "AccountingWeb" http://www.accountingweb.co.uk - aimed at the 160,000 accountants in the UK. Sift identified this profession as being particularly able to support a commercial VC. A couple of other indicators of the way that VCs are being taken seriously: the last week of March saw the second VC conference (commercial rather than academic) in Bath http://www.infonortics.com/vc dedicated to "exploring this rapidly developing field"; also the study of VCs forms part of the syllabus for an MA at Westminster University (and others, I'm sure). Most commercial VCs I've seen are built around 3 main elements: 1. A web site 2. An email newsletter 3. Discussion area for members, either web-based, or an email list. It is the third of these on which I'm going to concentrate here, specifically LISTS. These are communities whose core medium is simple, old-fashioned email. In the future, such a distinction may become increasingly blurred, especially as other media become ever more customizable and interactive (e.g. digital TV, radio or mobile phones). At the moment it is still a meaningful common factor. Also, as the Internet equivalent of Neolithic man's hunting and gathering was to be part of an email community - e.g. The Well http://www.wired.com/wired/archive/5.05/ff_well.html. This is a sufficiently mature kind of activity for widely accepted customs and principles to have evolved. A close analogue of an online community has existed for hundreds of years in the subscribers to a newspaper or a specialist journal. The interactive part is the letters page. The Times still prints the full postal address of most correspondents. This means that anyone stirred by a published letter can "reply to all" by writing to the editor OR respond "off list" by writing privately to the original author. The difference with most lists, is that they allow anyone who likes to join, and to send their thoughts/questions/gossip straight to all the other subscribers, without any filtering by an editor with a limited amount of space to fill, and who can exercise some independent judgement about whether something is suitable for "broadcast" to the list. There are "moderated" lists where the list owner fills the editor's chair explicitly, and makes sure that posts to the list remain "on-topic". The most vibrant communities exist in the "unmoderated" list, where the character of the list evolves according to the whims, hopes, fears, peccadilloes and experience of its members, much the same way as any "real" community. Cliques are formed; leaders emerge; rules are debated then agreed; miscreants are pilloried; misunderstandings may develop into "heated" disputes, which may be resolved humbly and publicly, or may lead to someone leaving or being driven out. Many thousands of lists exist around the world for enthusiasts, activists, researchers, students - anything where a number of people are linked by some common interest. The shared expertise of those on some lists probably contains the sum total of our civilization's knowledge about a particular subject. If you're on the right list, it can be the quickest way to find the answer to the most difficult of questions. I was introduced to lists originally by my wife, an historian. While studying for her Ph.D., she became a member of a "medieval feminism" list. This and many other academic lists like it, are now important research tools, and forums for collaboration. A question to such a list about a half remembered book or article is likely to be answered very quickly, perhaps saving hours looking elsewhere. I was intrigued by some of the stories she told me of "threads" which appeared, so I joined the list and "lurked" for a while (i.e. received mails, but never posted anything). Seeing people accidentally send mail to the whole list which was clearly intended to be private gossip, and the subsequent recriminations and formation of alliances was an object lesson on how email must be used with care! I then started to come across lists which were enormously useful professionally. The British Computer Society http://www.bcs.org.uk/ hosts many lists, one of which I used to advertise a job. I received a small number of high quality applications and ended up employing two people. I've subscribed to around a dozen lists over the last few years, and even from that small sample, witnessed all kinds of behaviour. My favourite is a Jazz lovers' list with around 150 members, the majority in the USA, but with a healthy European contingent. Sometimes it generates 80 or 90 emails a day, so I subscribe now in "digest" mode, which means I get one long email each day with all of yesterday's posts. There's a real sense of "community", in that the most active list members have got to know each other really well over the years. Newcomers are welcomed, and "treated gently". The quality of the writing is consistently high, and (usually) posts which might be considered out of line are just ignored, rather than sparking off a flame war. Threads can take all kinds of turns, and veer a long way from "jazz" - recently there was a long discussion about Indian music which seemed to catch people's imagination. A couple of "experts" on the list wrote long explanations, with recommendations about where to start. It can be easy to be put off lists by the seemingly unavoidable irrelevant posts, especially on "young" lists. It seems that most lists go through a phase where most of the traffic is about whether a recent post was suitable for the list; many such posts then become the subject of similar debate, with people feeling the need to be seen to agree or disagree by sending an email which just says "me too". After a while, everyone seems to realize that this is a waste of everyone's time and desists, and worthwhile discussion takes its place. If this doesn't happen, people just leave. In case anyone is unfamiliar with lists, let me spell out how they work. Let's say there is a list for fans of the Mark Thomas TV programme (which there is). The list must be hosted by a "list server" somewhere. This is a mail server equipped with a piece of list management software - "Majordomo" is a common one. To join the list, you just send an email to majordomo@venus.co.uk with subscribe mark-thomas in the body (not the subject) of the email. What happens now depends on how the list has been configured by its "owner". If they are indiscriminating sorts, happy to accept all comers, you might get an automatic reply saying that your "command" has succeeded, and that you are now a member. You may also receive information about the list, along with any conventions or etiquette that the owner wants to make explicit. As a member, you can now choose to "post" to the list, or to "lurk", just reading posts by other people. It's worth knowing what options the list owner has, as misunderstanding how a particular list works is a common way for people to reveal themselves publicly as list-novices. To post to the list (i.e. to send an email which will be received by all the subscribers) you just send your email to markthomas@venus.co.uk. The owner can choose: to allow anybody to post to the list; just to allow subscribers to post; or for all mail to be read by an editor before being allowed to land in everybody's inboxes. Each email is either initiating a new "thread", or adding to an existing one. The resulting asynchronous conversations can take a while to get used to - a sign of the list's maturity is that contributors know how to quote selectively from previous emails to put theirs in context. Sometimes things go wrong! A few months ago I witnessed an unfortunate debacle when a newsletter publisher's software suffered a glitch, causing an email meant for the listserver to be sent to all the subscribers. Rather than realizing what was going on, a handful of people replied to this, saying, "please stop sending me these". These in turn were distributed far and wide. One canny soul sheepishly took advantage of the situation and sent something advertising his services, while apologizing for doing so. A couple of people sent emails spelling out the fact that every email was just making things worse, and asking people to stop - this seemed to encourage people even more! The whole thing snowballed and ended up overwhelming the listserver, which crashed. The list owner eventually sent out a single apologetic email, and nothing since. If every second you're online means a bigger 'phone bill (like most home users in the UK), email-based lists can be a very cost-effective way of using your net connection. The list server technology has been around since the days when modems were slow, and even the Americans paid for time spent online. This means that everything can be done by email - if you know the address of a list server, and how to "talk" to it. A couple places to start looking are: Mailbase http://www.mailbase.ac.uk/ provides electronic discussion lists for the UK higher education community. Currently has 2,343 discussion lists, and 160,772 members worldwide. Liszt http://www.liszt.com/ is a list of lists, indexed by subject, which claims to store details on nearly 100,000 lists. I suggest that a decent grasp of how to become a responsible member of respected VCs will soon be an essential part of every professional's skill set. It could even be that as formal academic qualifications become increasingly ubiquitous, being able to state on a CV that you're a member of the such-and-such list will be seen as another way to stand out from the crowd - especially if it's known to be particularly influential, and to be choosy about who it accepts - so if you don't have much experience of such things, now could be a good time to start "lurking". > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - After a spell at Learned Information (as Production Manager of Information World Review) Andy Williamson has spent the last 5 years working for Dorling Kindersley Interactive Learning as Production Manager responsible for Localization and Special Projects. He is about to launch a new company called Vicino, based in Bristol. This will specialize in developing multimedia projects with particular interest in multilingual projects, HCI design and Localization issues, and ways of integrating digital media with other publishing and broadcasting platforms. He's also a musician, playing saxophone with The Honkin' Hep Cats and singing in Clifton Cathedral Choir. Contact details: tel. +44 (0)117 902 1366 or andyw@dkmm.co.uk. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = QUICK TIP ... INTERNET PUBLISHING Make life easy: when dealing with Internet publication subscription requests, get your Web site to do the work for you. Use a highly customisable form handling script (like "Alieform" found via http://www.cgi-resources.com/) to tailor form output: sending commands to list server software, giving personalised responses, etc. William Hann http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = SUE HILL SERVICES - What can we do for you? Our excellent network of associate consultants can bring their skills to achieve quality results for you. Ideal for those ad hoc projects that need expert, dedicated attention. Recent projects: creating index of stats, training secretaries and bankers to use internet search engines, motivational workshop for 100 Sue Hill Recruitment & Services Ltd 71 Montpelier Rd London SE15 2HD T 0171 732 6671 F 0171 732 6718 www.suehill.com services@suehill.com > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [sh385] FREE PINT FEEDBACK As usual we've had some super letters from readers, and the ones below should certainly spark some debate. We'd love to hear from you and so please send your letter today to feedback@freepint.co.uk. This issue's feedback subject index: * Company law gateways (Free Pint No.37) * Dublin Core, not here! - Blame the Porno Industry * Web sites as super-information products * Lack of image alternatives > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Company law gateways (Free Pint No.37) From: Alex Maclean, Butterworths Date: Thursday 29th April 1999 "Dear Free Pint In today's issue you had a query about portals for company law. Apart, of course, from our own (excellent!) products, there are some good starting points on the web for free resources. I have a feeling you have at some point mentioned Delia Venables' very thorough site at http://www.venables.co.uk/ which has entries for most sectors of the law. In addition, the International Centre for Commercial Law (Legalease, I believe) at http://www.icclaw.com/ is a good place for free articles on current issues and development in the various areas of commercial law (including company)." Alex Maclean, Product Marketing Manager Butterworths http://www.butterworths.co.uk/ See also the article in Free Pint No.21 (3rd September 1998) entitled "Legal Resources on the Web" available at ... http://www.freepint.co.uk/issues/030998.htm > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Dublin Core, not here! - Blame the Porno Industry From: Nick Luft Date: Friday 30th April 1999 "So Dublin Core MetaTagging is going to allow us to catalogue the World Wide Chaos (see Free Pint No.36 & 37). Think again. I spoke to a representative of Northern Light about Dublin Core. Oh no he said, we ignore all metadata. Even Dublin Core, I asked. Yes even DC. But Why? Well the sex industry web sites (and other unscrupulous sites) use misleading information in their metadata and it is not worth their while sifting the wheat from the chaff. So thank you Dublin Core, but it looks like you are too late for that particular search engine. And then of course there is google.com, a search engine that uses the incidence of links to a site to rate its relevance ... did you notice, DC not used again. And then there is Autonomy with its concept recognising software that can understand the context of concepts in a sentence. Again no need for DC here. I think the tragedy of DC is that it is trying to use human cataloguers to control something that can be done quicker and more accurately by machine. I would be so bold as to suggest we all ignore DC and either use human guides to information sources like, yahoo.com or miningco.com, or we use the next generation of machine-based indexing software to tunnel down to that diamond in the rough. How many information workers can put their hand on their hearts and say 'I can find exactly the information you require using manual cataloguing' - not!" Nick Luft is a Systems Librarian in Bracknell, UK, but writes in a personal capacity. Send your comments to feedback@freepint.co.uk > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Web sites as super-information products From: Liz Orna Date: Friday 7th May 1999 "I've been doing research (based on case studies) over the past five years on how organisations manage the information products - print on paper and electronic - which they use to give information to their outside and inside worlds. A significant change over the period is the development of web sites and intranets in all the organisations I've looked at. Whereas at the beginning nearly all the products were paper-based, by the end all the organisations had web sites and most had intranets. The interesting feature is the effect which the process of developing web sites and intranets has had on how organisations look at their information resources and their information products. In some cases - including organisations with a federal (or even feudal) culture and fragmented information resources - it has for the first time started to bring stakeholders in information together, and helped development towards information strategy. The business of creating what are in effect super-information products, which contain within themselves a lot of other informaton products and offer new ways of presentation, has also led in some cases to a new and integrated look at information products. The effect isn't always in that direction - an intranet can also reinforce feudal tendencies and lead to new restrictions on access, even in organisations that claim to be into 'knowledge sharing'! I'd be glad to hear from anyone with similar experiences in this area, or of any comparable research. And long may Free Pint flourish!" Liz Orna Orna Stevens Associates, UK Telephone +44 (0)1603 611795 Send your comments to feedback@freepint.co.uk > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Lack of image alternatives From: John Elliot Date: Friday 30th April 1999 "Dear Free Pint, A comment born of frustration, regarding website images. Following the recommendations of numerous web gurus, I use my browser with "images off" option in order to speed up surfing. This common recommendation seems to have escaped many designers of web sites who make their sites unusable unless images are switched on. I am sure other readers have been as frustrated as me to download a recommended gee-whizz website only to be confronted with a blank screen of image icons and no available text labels for the icons. I would like to see recommendations/reviews for sites accompanied with a note as to whether the site can be viewed AND navigated with "images off". Some sites seem to me to be the product of graphic designers keen to show the world how clever they are, rather than a place where the user can obtain information efficiently and quickly. To state the bleeding obvious, websites are not book jackets or CD sleeves where the design can be absorbed at a glance. What may be clever and effective on a book can become a positive hindrance on a web page. What do other readers think? Thanks for a great ezine." John Elliot Anzeco Pty. Limited - mineral exploration consulting services Australia See also the article in Free Pint No.14 (14th May 1998) entitled "Deafblind access to the Web" to read about how lack of image alternatives affects this large Web audience ... http://www.freepint.co.uk/issues/030998.htm Send your comments to feedback@freepint.co.uk > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: If you can read it, why not achieve it? From: Rex Cooke, Editor, Free Pint rex@freepint.co.uk Thanks to all those readers who have written to say how much they enjoy the variety of topics we cover in Free Pint. As always, we have some interesting articles lined up for your future enjoyment but there are some subject areas where authors seem shy to come forward. Don't forget that many of our authors are fellow Free Pint readers who made that call. I particularly welcome potential contributions on Web resources for the arts and humanities, also geographical, historical and social science information for future issues. So why not send me an article outline today and if you are burning to share your tips and techniques with other readers or have pet interests you want covered, please contact me now at rex@freepint.co.uk. Send your article suggestions to rex@freepint.co.uk > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - DO YOU HAVE A QUESTION, COMMENT OR REPLY? Let us know your feedback or favourite site by sending an email to the Free Pint team now to feedback@freepint.co.uk remembering to include your name, title and company or organisation. Please note, if you write to us we may publish your letter in whole or part for the interest of our subscribers unless you request otherwise at the time of writing. Please let us know if you wish your contact details to be withheld. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = >>> BOOK REVIEWS ON THE FREE PINT BOOKSHELF <<< Don't forget to stop by the Bookshelf to read some great book reviews ... available online now at http://www.freepint.co.uk/bookshelf > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = I hope you've really enjoyed this issue. Things are going from strength to strength here at Free Pint, but we still thrive on hearing from you so please do get in touch. Also, do stop by the Web site as this is building into an invaluable research resource. See you in two weeks! Kind regards, William Hann, Managing Editor william@freepint.co.uk http://www.freepint.co.uk/ (c) Willco Limited 1999 http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FORTHCOMING ARTICLES Weather Sources * Archaeological Sites * Language Sources Graphical Formats * Eastern Europe * Rubber and Plastics Search Engine Business Models [Provisional] > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = CONTACT INFORMATION William Hann BSc MIInfSc, Managing Editor e: william@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436 Rex Cooke FIInfSc FRSA, Editor e: rex@freepint.co.uk t: +44 (0)1784 455435 f: +44 (0)1784 455436 Jane, Administrator e: jane@freepint.co.uk Address (no stamp needed) Willco "Free Pint", FREEPOST (SEA3901), Staines Middlesex, TW18 3BR, United Kingdom Web - http://www.freepint.co.uk Advertising - ads@freepint.co.uk Subscriptions - subs@freepint.co.uk Letters & Comments - feedback@freepint.co.uk Latest Issue Autoresponder - auto@freepint.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Free Pint (ISSN 1460-7239) is a free email newsletter for anyone who uses the Internet to get information for their work in any business or organisation. The newsletter is written by professionals who share how they find quality and reliable information on the Internet. To subscribe, unsubscribe, find details about contributing, advertising or to see past issues, please visit the Web site at http://www.freepint.co.uk/ or call +44 (0)1784 455 435. Please note: Free Pint is a trademark of, and published by, the Internet consultancy Willco Limited http://www.willco.co.uk/ ... providers of consultancy, training and publishing services. The publishers will NEVER make the subscriber list available to any other company or organisation. The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Product names used in Free Pint are for identification purposes only, and may be trademarks of their respective owners. Free Pint disclaims any and all rights in those marks. All rights reserved. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
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About this Newsletter
- Publication Date: 12th May 1999
- Plain text
- Link: https://www.jinfo.com/go/newsletter/38
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