FreePint Newsletter No.359 20th September 2012
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In reviewing the latest articles for this issue of the FreePint Newsletter, two jumped out at me for very different reasons.
The first is Tim Buckley Owen's commentary "Inconvenience sucks". Tim's title comes from a comment Dialog founder Roger Summit made during a panel discussion at the SLA annual conference in July: "Convenience is king; inconvenience sucks." Every time I see Tim's headline when I scan the FreePint Subscription articles list, its bluntness causes me to catch my breath. Let's not beat around the bush, it seems to say to me. And truly, it reflects a kind of frustration we probably all feel more often than not with poor user interface, clumsy search, and the "why can't it be as easy as..." (fill in the name of a search engine. Which might rhyme with "schmoogle"). Read more from Tim to learn how some of our industry's Big Thinkers are wrestling with the idea of convenience in a complex world which also requires thoughtfulness.
The other article that captures my attention is also about convenience of a sort: Helen Clegg has researched and written a mini-review of PrivCo, one of the latest entrants into the world of providing private company information. Helen was particularly impressed with the ease of use of the advanced features, as well as the depth of coverage on private companies. In one comparative search, she found that PrivCo provided 18 years' worth of income figures, compared with just one sales figure from another "well-known company."
We're all looking for that almost contradictory combination: Easy access to hard-to-find information. Convenience and value. Scan this issue's headlines, abstracts and latest reports, and I'll bet you'll find a few items that deliver just that.
By Robin Neidorf Director of Research, FreePint
robin.neidorf@freepint.com
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My Favourite Tipples
By Barbara Fullerton
The event happens every four years in the US, but it consumes us for over 10 months, and takes perhaps 10 minutes to complete. The event is the 2012 US Presidential Election. The action is voting. There are so many different points of view and news about the candidates and issues that it seems difficult to locate unbiased information and to sort through the facts in the media. The following sites may help an individual review issues and find truths in American politics.
- PolitiFact: Winner of a Pulitzer Prize, this site claims to fact-check items and issues reported on the web and rate them on their "Beyond the Truth-O-Meter" and "Flip-O-Meter" pages. PolitiFact is a project of the Tampa Bay Times. The reporters and editors from the Times fact-check statements by members of Congress, the White House, lobbyists and interest groups. What makes this a trusted site? It is owned and maintained by an independent, non-partisan news organization and is not "beholden to any government, political party or corporate interest". PolitiFact also has an app for smartphones and tablets. One can sign-up for their weekly emails or subscribe to their RSS Feeds. They also have a Facebook page at http://www.facebook.com/#!/politifact.
- FactCheck: FactCheck is a project of the Annenberg Public Policy Center of the University of Pennsylvania (APPC). It was established by publisher and philanthropist Walter Annenberg to "create a community of scholars within the University of Pennsylvania that would address public policy issues at the local, state and federal levels."
Participants are "nonpartisan, nonprofit consumer advocate(s) for voters that aim to reduce the level of deception and confusion in US politics." The group monitors TV ads, videos, campaign appearances and forums, debates, speeches, interviews and news releases for accuracy. FactCheck's announcements and articles are also available via an app for smartphones, email and RSS feeds. The group can also be found on Facebook at http://www.facebook.com/factcheck.
- Federal Election Commission: This is a US government site that monitors all election finances. In the 1970s, Congress created the Federal Election Commission (FEC) to administer and enforce the Federal Election Campaign Act (FECA). What is appealing about this site is the Campaign Finance Disclosure Portal. The Portal provides a single point of entry to campaign finance data. There are navigation maps and charts that display the campaign finance data, and search tools and methods to download data sets for analysis. Information includes campaign finance data, report filings and summary information for the 2012 presidential elections. Email subscriptions are available for the latest updates on certain pages, and you can customise the delivery frequency (immediately, daily, weekly or monthly).
- The Message Machine: This site is sponsored by National Public Radio (NPR) and PolitiFact, and includes analysis of "speeches and truths in campaign advertising". Reporters from PolitiFact check claims made on TV, radio, Facebook, tweets and other social media tools on the Presidential race, House & Senate Races, statewide races and primaries. NPR airs segments about the fact-checking process on the Morning Edition, All Things Considered and other shows.
- Project Vote Smart: This site contains millions of facts on the candidates, including biographies, voting records, issue positions, ratings, speeches and public comments, and campaign finance information. One feature, the Political Courage Test, measures a candidate's willingness to provide citizens with their positions on key issues. Their award-winning interactive tool, VoteEasy, allows voters to "find their political soul mate." Newsletters are available via email subscriptions, and RSS feeds are available for updates on the 20 most recent key votes going through Congress.
Barbara Fullerton has been in the information professional field for over 15 years, with experience in vendor relations, and corporate and law libraries. She has a Bachelors degree in mass communications, a paralegal certificate, and an MLIS from Emporia State University in Kansas. She has been in the Dallas, Texas area for over 10 years, and is an active member in AALL, SLA and other regional librarian and information professional organisations. She is a regular speaker in the information industry, including AALL and SLA annual meetings, AIIP, SLA regional meetings, Internet Librarian, Computers in Libraries, SCIP, Texas Library Association and regional paralegal associations. Her speaking and writing topics include gadgets, mobile apps, privacy issues, data mining, and cybertheft. She can be reached at bjfullerton@gmail.com.
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FreePint Features
FreePint Features offers the latest commentary on trends, issues and opportunities in the information world, as well as examples of how organisations use FreePint resources to raise the value of information.
Selection of the latest FreePint Features articles:
- The "hidden" side of information practice
By Scott Brown on Tuesday, 18th September 2012 We conduct high-value research, and provide analysis and insight. These are the activities we usually talk about when we talk about our work. This issue of the Information Practice Newsletter provide a view of some of the "hidden" aspects of information management, and the breadth and depth of the impact we can have.
- Workplace integration: the ties that bind
By Cindy Romaine on Tuesday, 18th September 2012 Getting the right information into the right hands via the right tool is a key to empowering the enterprise. Without the right software, users are condemned to drowning in a tsunami of information and overloaded by uncontrolled data.
- Reports coming later this month
By Robin Neidorf on Monday, 17th September 2012 Get a preview of the FreePint Reports being published in September 2012. FreePint Subscribers get access to all reports, as part of their subscription, and can share them with anyone at their organisations.
- This week's popular FreePint Subscription articles
By Robin Neidorf on Monday, 17th September 2012 We keep an eye on usage and sharing statistics, to help us learn what's most useful to FreePint Subscribers. Check out the latest most-read and most-shared items.
- The care and feeding of taxonomies: Taxonomy management
By Heather Hedden on Thursday, 13th September 2012 Taxonomy management is an important responsibility of any organization that owns a taxonomy, no matter the original source of the taxonomy. Taxonomies connect users to content, and as users, content or terminology may change over time, the taxonomy must adapt. This is a short version of a more detailed article published in the FreePint Subscription.
- Chaos, idiocy and salvation
By Scott Brown on Tuesday, 11th September 2012 Can we win the battle against information chaos and idiocy? Find out the answer in this week's Information Content Newsletter.
- PrivCo: Making a researcher's life easier
By Helen Clegg on Tuesday, 11th September 2012 Part of an information professional's job is to be able to navigate the ever-growing landscape of research tools, whether free or subscription-based, and make an informed decision on the most appropriate tool to use from the myriad available. This article highlights the benefits of the PrivCo database, which is filling a gap in the market by providing detailed private company financial information, including insight into funding, venture capital and M&A activities. This is a short version of a more detailed review published in the FreePint Subscription.
- Expanding Your Reach: Social Enterprise, Collaboration, Awareness and Integration
By Christy Confetti-Higgins on Monday, 10th September 2012 Communications for information professionals in the enterprise is critical, as it creates awareness of the information services being provided to the company and how those services impact the business.
- The challenge of information management compliance
By Edsel David on Thursday, 6th September 2012 As information technology continues to become increasingly embedded in our jobs, organisations will have exponentially more challenges around information compliance. Although individual industries have unique regulations, technologies and challenges, fundamentally, many of the compliance requirements are common. This allows information managers across multiple industries to address compliance challenges in a standard, systematic way. Edsel David looks at six strategies to begin to address these challenges.
- Catching up on a world of change
By Robin Neidorf on Wednesday, 5th September 2012 Global events provide a context for observing the scope of change in the information world: Social media was an essential component of coverage of the 2012 London Olympics, unlike the Beijing Olympics only 4 years before. FreePint Reports published this month provide a similar opportunity to step back from the busy desktop and consider the full range of tools that impact how we go about research, news and media monitoring, and gathering intelligence about this world around us.
- ... More ...
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FreePint Subscription
Articles and reports included in a FreePint Subscription provide customer organisations with practical insight to support information practice, content purchasing and usage, and strategic planning.
Subscribers can click any link to login and view the full item. If you have not yet purchased a FreePint Subscription, learn more about the benefits now.
Selection of FreePint Subscription articles and reports:
- Consuming information via streams
By James Mullan on Wednesday, 19th September 2012 How individuals and organisations publish content to the web has changed significantly since the early days of the web. It would appear that now we're seeing another significant change in web publishing. One of the biggest drivers of this change is the move from pages to streams. This new way of consuming content is also changing the way content is published, but how and why?
- The dark side of information overload
By James Mullan on Tuesday, 18th September 2012 The extent by which we all suffer from information overload has been written about and discussed time and time again, but is there a dark side to information overload - a side that we're only just becoming aware of?
- Findability: a taxing issue
By Dale Moore on Tuesday, 18th September 2012 Taxonomies connect people and content. They enable us to find what we're looking for by grouping related things together and help capture the key vocabulary of our knowledge domains. So why do so few organisations seem to make use of them? Why do we hear so much about big data, the cloud, social media and mobile computing, but relatively little about taxonomies? Is this an area we should be focussing on in our organisations?
- FreePint Report: Workflow Integration: Right content, right place
Published on Tuesday, 18th September 2012 Getting the right information into the right hands via the right tool is a key to empowering the enterprise. Without the right software, users are condemned to drowning in a tsunami of information and overloaded by uncontrolled data. The articles in this report look at the challenges and successes of workflow integration and workflow tools in organisations.
- The Deal moves into TheStreet with Pipeline and top subscribers
By Penny Crossland on Monday, 17th September 2012 The crowded digital financial information space has just consolidated. Econtent alerted us to the acquisition of The Deal LLC by TheStreet Inc, the well-established publisher of free and paid-for financial news and consumer sites. The transaction price was $5.8 million and reflected the value of The Deal's respected premium database Deal Pipeline, which is only four years old and contains news on deals and profiles of individuals and firms.
- My data, my rules?
By Tim Buckley Owen on Monday, 17th September 2012 Doubts and uncertainties remain about swathes of United Kingdom privacy regulation, including self-reporting of breaches, regulation of cookies and the principle of putting data "beyond use". The government is clearly dissatisfied with the voluntary take-up of the midata scheme so far, and a consultation is looking at making it compulsory if necessary. Like it or not, it probably means there's more privacy regulation on the way.
- "Inconvenience sucks"
By Tim Buckley Owen on Thursday, 13th September 2012 Make information more insightful to our users. Value-added services need to be as easy to use as Google. Inconvenience sucks. Be "aggressive" in approaching key players and departments. All good stuff, but where are the exemplars? To keep abreast of the empowered end-user, you have to get ahead of them - and that may mean taking conceptual risks.
- Taxonomy management: Needs and considerations
By Heather Hedden on Thursday, 13th September 2012 Taxonomy management is an important responsibility of any organisation that owns a taxonomy, no matter the original source of the taxonomy. Taxonomies connect users to content, and, as users, content or terminology may change over time, the taxonomy must adapt. Taxonomy management encompasses the issues of taxonomy change and maintenance, taxonomy system, taxonomy editorial policies, and taxonomy ownership roles and responsibilities.
- InfoMonitor launches as InfoArmy reaches milestone - the CI battle heats up
By Penny Crossland on Wednesday, 12th September 2012 Competitive intelligence researchers should take note of a new service offered by InfoDesk, the information management solutions company. It recently launched an alerting service called InfoMonitor, which provides tailor-made updates on companies using web-based, subscription and social media sources, including Twitter.
- Making enterprise search more like Google
By James Mullan on Wednesday, 12th September 2012 We live in a world where information is being created at a phenomenal rate. You only have to look at this infographic to understand how much and how quickly information is being created. Whilst the numbers are a bit smaller, organisations face the same challenges when managing their internal information. Two issues in particular stand out: how to organise content that has been saved in different systems and how to search it. Enter a new breed of enterprise search tools and moves to make search "more like Google".
- FreePint Report: Internal Communications
Published on Tuesday, 11th September 2012 Communications for information professionals in the enterprise is critical, as it creates awareness of the information services being provided to the company and how those services impact the business. This report, updated twice annually, collects the current content relevant to those responsible for internal communications in a convenient PDF package for downloading and offline reading.
- Mini Review: PrivCo
By Helen Clegg on Tuesday, 11th September 2012 Searching for financial information on private companies in the US is time-consuming and difficult, simply because private companies don't have to file their accounts with the SEC. This article reviews the PrivCo database, which focuses solely on providing accurate financial, M&A, venture capital and investor information on private companies. It's a rather neat tool that provides a good deal of insight on private companies all in one place, saving users the hassle of conducting multiple searches across an array of databases and social media networks.
- The SharePoint puzzle
By Dale Moore on Friday, 7th September 2012 In a recently published report from AIIM (the content management specialists), it's stated that SharePoint 2010 seems to be the Swiss army knife of Enterprise Content Management systems and, as such, seeks to be a lot of things to a lot of people. Is this a strength or a weakness? The report offers some very interesting and surprising insights into current practices and attitudes, and some clear opportunities for information professionals to make their mark.
- Six strategies for improving information management compliance
By Edsel David on Thursday, 6th September 2012 As information technology continues to become increasingly embedded in our jobs, organisations will have exponentially more challenges around information compliance. Although individual industries have unique regulations, technologies and challenges, fundamentally, many of the compliance requirements are common. This allows information managers across multiple industries to address compliance challenges in a standard, systematic way. Edsel David looks at six strategies to begin to address these challenges.
- Digging Deeper into Staff Size
By Robin Neidorf on Wednesday, 5th September 2012 Following high-level discussion of staff sizes for information services and configuration of those services, we take a closer look at the data from 20 interviews and analyse them in terms of average and median staff sizes, average and median numbers of supported staff, and FTEs in information services as a percentage of supported staff. A number of distinctions by tiers emerge as well as industry differences.
- ... More ...
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