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5th April 2012
FreePint Newsletter No.348
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Introduction
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 By Michelle Manafy
My most recent FreePint Features article focuses on a topic of common interest: raising information awareness to increase its value.
You'll also find some inspiration for information creativity in this issue of the FreePint Newsletter along with a critical look at social networking behind the firewall from our FUMSI team and FreePint Research-based insights into how organisations increasingly realise the importance of information governance and its role in maximising return on information investments.
Best regards,
Michelle Manafy,
Director of Content
FreePint
Have a suggestion? Let us know »
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FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2012
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About FreePint
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FreePint publishes newsletters, websites, magazines and resources to support the value of information throughout the enterprise. The FreePint Family of publications publishes practical tips, product reviews, and research to support information work of all kinds.
This twice-monthly free FreePint Newsletter serves as a guide to our latest content, including articles, commentary, vacancies, professional development events and more. Subscribing is free and connects you with the information community around the world. Subscribe today.
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My Favourite Tipples
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 By Deb Hunt
As a strategic knowledge professional and principal of Information Edge, I've moved from creating and automating libraries to document, digital asset and enterprise content management. I still do research and analysis and find that keeping current in all of these areas is a challenge. However, the following tools and sites make it possible to stay ahead of the curve.
- Hootlet is a mini-app for tweeting to Twitter, Facebook and LinkedIn from any webpage. It automatically pre-shortens a link of a webpage you are visiting, and inserts text from a website's tag. Hootlet users can then edit, schedule, and send updates/posts to one or multiple accounts.
- Career Sustainability: Over the past several years, I've seen my colleagues struggling with layoffs and job insecurity. Yet there are vast opportunities for information professionals outside of traditional library jobs. I started this LinkedIn group to foster discussion, share strategies for job growth and potential, and to offer a virtual meeting place for professional growth and thinking outside the info pro box.
- MailChimp is an easy-to-use tool that makes creating and sending out my Information Edge enewsletter a breeze. There are templates, social network sharing tools, tracking of results and more. And, depending on the number of subscribers, it is free or inexpensive and works all over the world.
- Google Calendar is a lifesaver when you want to sync your calendar between your smartphone, laptop, desktop computer and Outlook or anywhere you go online. I like its intuitive interface where one can easily add events or move them around with "drag and drop" without having to reload the page. I couldn't live without it!
- VRBO.com is my go-to place when it's time to play. With all our children grown and gone, we plan a regular family reunion and use VRBO to find a place that will fit our growing family and four dogs. We plan to use it for a trip to Italy next fall and have searched it even for short, not-to-distant weekend getaways.
Deb Hunt is Principal of Information Edge, which specializes in enterprise, document and digital asset management, knowledge services, research and analysis, and library design and automation. In addition to her MLS, Deb is a certified Enterprise Content Management Practitioner (ECMp). Deb is SLA's 2012 President-Elect. She can be found on Twitter @debhunt6 and on her blog.
Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).
If so, please submit them to support@freepint.com.
Have a single tip to share? Post it to the FUMSI Forum.
View the guidelines at: http://web.freepint.com/go/family/contribute.
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Now more than ever, companies and academic institutions need fast, convenient and intuitive licensing solutions that allow their employees and staff to share the content they require to do their jobs.
Copyright Clearance Center (CCC) is meeting this need with licensing services designed to help businesses drive growth and innovation. CCC's licensing services cover text, images, films and more and give organizations, colleges and universities the freedom they need to collaborate and share valuable information, while reducing the risk of copyright infringement.
Learn more now, and view a brief overview »
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FreePint Features
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 Latest articles in FreePint Features:
- Categorically delivering information value
By Michelle Manafy
When it comes to return on information investments, there nothing more satisfying than seeing resources used. Oh sure, we'd all like some sort of tacit-value-ticker that made a cheerful chime every time a member of staff has an ah-ha moment or a bit of data generates a lot of revenue. Short of this mythical measurement tool, usage remains one of the few reliable baselines for the value of information resources.
Yet as we saw in our recent FreePint Research Report: Information Governance, raising user awareness of resources remains a high priority - and significant challenge - in many organisations. It is something we think a whole lot about here at FreePint, about our own resources ...
Read posting online »
- A brief history of FreePint's social interactions
By Robin Neidorf
Cast your mind back to 1996. A new search engine called Google launched. The first DVD players were being sold. The hottest new gadget on the market was the Palm Pilot.
There is no doubt: it's a whole different world today.
1996 was the year in which the company that soon became known as FreePint was founded. Amongst its unique features was the FreePint Bar, a lively, peer-to-peer forum in which researchers could ask and answer each other's tricky research questions ...
Read posting online »
- Going mobile in the middle of the pack, lesson 1
By Robin Neidorf
A recent speaking slot at Computers in Libraries on mobile strategies gave me the opportunity to think differently about everything FreePint Research has learned about mobile content over the past two years.
My other recent presentations have reported "state of the industry" for libraries and information centres seeking to put external, licensed content onto the mobile devices of their workers. I gathered this information through interviews with information managers and published in the FreePint Research Report: Enterprise Market for Mobile Content 2012. Although many of the interviews also touched on the need to get internal information to users, we tended to talk mainly about the challenges, costs and requirements of external content ...
Read posting online »
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FUMSI Focus
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 However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help:
FUMSI publishes articles, research collections, and a monthly magazine, to give provide workers throughout the organisation practical help with information skills. Visit http://www.fumsi.com/
We add new articles to FUMSI every month. Premium subscribers have access to the full archive of all full-text content. Others can visit the FUMSI Focus article database to find free, sponsor-supported content.
Follow FUMSI on Twitter »
 Is social networking behind the firewall just a pipe dream?
By James Mullan
We've all seen how successful social networks like Facebook and Twitter are at improving customer engagement and an individual's experience with a business. Can organisations use similar social networking tools to improve employee engagement and their experience of working in an organisation?
Read, print, save or forward this article now »
 No Statistical Abstract? Get Creative
By Africa S. Hands
Last year a bill was passed that, in effect, reduced the U.S. Government Printing Office's budget. As a result, the U.S. Census Bureau would cease data collection for the Statistical Compendia program. The Nebraska Library Commission through its NCompass Live weekly online series, presented a webinar with James Shaw, "Learning to Live Without a Statistical Abstract".
Read, print, save or forward this article now »
Latest FUMSI Focus Articles
A selection of the latest articles from our editors and contributors:
Visit the FUMSI Focus database »
Subscribe to the FUMSI Focus RSS Feed
FUMSI - Forthcoming Topics
- Intelligence in Transportation
- Automating information gathering, sharing and archiving with "if this then that" (iftt)
- Learning to speak "stakeholder": Communicating value to your stakeholders
- Putting Twitter in your knowledge management toolbox
Browse all FUMSI articles »
Subscribe to the free FUMSI Newsletter to receive a weekly update of the latest FUMSI Focus articles.
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 You need training... but when?
Join a FreePint Webinar
FreePint Webinars provide practical, "use it today" training and professional development. Learn from peers and experts in the field on topics that matter to your day-to-day work.
Upcoming:
FreePint Webinars are free, but seating is limited. Register today.
"Thank you for this timely and practical webinar." -- participant in December 2011 FreePint Webinar
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 Request your free FreePint Report: Buyer's Guide On Intranet Management
In addition to providing a guide to companies providing tools to power social media monitoring, this free report includes several FUMSI articles, written by experts in the field, on:
- The social intranet
- SharePoint Case Studies
- Big data
Request your free copy »
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VIP Features
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 VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »
 VIP Magazine: Insider
In addition to providing in-depth reviews of information products, VIP Magazine features VIP Insider, which offers an inside look at current FreePint Research projects.
The February issue of VIP (No. 99) features the following in VIP Insider:
Information governance: managing risk and increasing value
By Robin Neidorf,
Director of Research,
Free Pint Limited
Organisations are now taking a careful, strategic look at the ways they manage information to increase its value. Just as the movement of money is planned, tracked and measured, the movement of information bears professional scrutiny.
To date, much of this scrutiny has taken place within the contexts of specific areas of information management, such as copyright, records management, intellectual property and similar topics. For each specific area, specialists attempt to create systems and processes by which information flows through the organisation to raise its value, and manage risk by preventing information from leaking out of the organisation.
These areas have each matured at different rates. Records management is an entire professional practice, while copyright risk management often struggles for visibility. Similarly, each area moves forward in response to different environmental stimuli. Regulatory requirements are a major factor in data management practices but only minimally influential (today) in copyright management.
Despite these variations, strategic-thinking information managers are starting to recognise that all of these related areas will benefit - and build additional value for the organisation - if they are linked via process, practice and reporting.
To begin to understand the ways these areas might be thematically linked within organisations, even if they are not yet linked in practice, FreePint Research undertook a project on "information governance". For the purpose of this project, we defined information governance as follows:
"Information governance" refers to management of information assets from a strategic perspective ...
To read the remainder of this article purchase VIP No. 99 in the FreePint Shop, or subscribe today »
 VIP LiveWire
VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Newsletter
for regular alerts.
The VIP Newsletter is generously sponsored by Copyright Clearance Center.
Latest Postings on the LiveWire...
- Cybercrime - not so high tech after all?
By Tim Buckley Owen
With news that Visa and Mastercard accounts may have been compromised and further alarm bells ringing about cybercrime, information professionals look to see where the risks are and what they can do about them. However, it seems that it's the low end of the technical spectrum where the biggest dangers lie and not with young, technically literate criminals.
Read posting online »
- Industry consolidations may provide opportunities
By Jan Knight
Many businesses are consolidating through economies of scale, brand alignment or market reach expansion, and their needs will of course change. For information professionals it is essential to think about how you can adapt your product or services to take advantage of these changes.
Read posting online »
- Content and technology. A Profound difference?
By Jan Knight
Information providers and market researchers need to keep ahead of the game, looking for new ways to enhance and extend the range of their products. Profound from MarketResearch.com is one such, now offering new features and categories along with an improved searching facility.
Read posting online »
- Online or ePaper news - which camp are you in?
By Penny Crossland
Alongside the ongoing debate about whether or not to charge for online news content, newspaper publishers also have to consider how best to present digital content to their readers. Mobile devices in the form of smartphones, tablets and eReaders are shaping the way we consume news, as reported by Nancy Davis Kho here a few days ago.
Read posting online »
- Sentiment analysis tools: but whose sentiment?
By Nancy Davis Kho
The next step along from sentiment analysis looks at the "emotional brain" to find out what the individual is really thinking. However as in the case where the majority of online product reviews are provided by a minority of consumers, how can research really be accurate.
Read posting online »
Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Newsletter, you can sign up now »
VIP LiveWire »
VIP - Subscribe and Back Issues
Start a trial subscription today for only £84 for three months.
Visit http://web.freepint.com/go/shop/vip/volume/trial/ to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.
VIP Archive »
VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »
VIP - Forthcoming Reviews
- Capital IQ
- Digimind
- Alacra Compliance
- Newsdesk
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TFPL Training Courses
Since 1987 TFPL has been working with the industry to develop training solutions to match the growing and changing needs of knowledge and information professionals. Course development is based on independent research we have conducted into skill requirements and the developing role of the knowledge and information professional gathered from across government, public and private sector organisations.
Get TFPL courses tailored to in-house programmes or one-to-one coaching. Our trainers are independent consultants. Their unique skill sets enable them to develop bespoke training programmes to specific client needs.
Find out more about TFPL courses through the public access calendar.
For further information please contact training@tfpl.com
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 Categories on FreePint: Faster Content Discovery
You can now find articles from FreePint Family brands by category
FreePint subscribers may find the following categories of greatest interest:
Subscribe to the RSS feed for any category.
Learn more about categories »
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Jinfo - Jobs and Events in Information
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 Jinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.
Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).
Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at http://quantum.dialog.com/.
Jinfo Jobs:
Here is a selection of the latest featured vacancies in the Jinfo database:
Browse all Jinfo Jobs »
Jinfo Events:
Here is a selection of the latest featured events in the Jinfo database:
Browse all Jinfo Events »
Jinfo - the best place for information-related job vacancies and professional development opportunities.
Find out more today at http://www.jinfo.com/
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Highlights from DocuTicker
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Highlights from ResourceShelf
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 The editors of ResourceShelf add web-based resources to support business and professional research by the dozens. Get weekly highlights via email by subscribing to the ResourceShelf Newsletter.
Recent postings:
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Contact Information
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If you have a suggestion for an article topic, or would like to write, then please contact support@freepint.com or read the notes for authors at http://web.freepint.com/go/family/contribute/.
To subscribe, unsubscribe, change your subscriptions or password, visit http://www.freepint.com/subs/ or forward this email, with your request and registered email address, to support@freepint.com. For details about contributing, advertising or to see past issues, please visit the Web site at http://www.freepint.com/.
Please note: FreePint (ISSN 1460-7239) is a registered trademark of, and published by, Free Pint Limited. The publishers will NEVER make the subscriber list available to any other company or organisation.
The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions.
This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Write to Michelle Manafy, Director of Content, michelle.manafy@freepint.com for more details. Product names used in FreePint are for identification purposes only, and may be trademarks of their respective owners. FreePint disclaims any and all rights in those marks. All rights reserved.
FreePint is published by Free Pint Limited, registered in England and
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House, Lamer Lane, Wheathampstead, Herts, AL4 8RQ
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