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23rd February 2012
No.345
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About FreePint
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FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds.
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Editorial
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 By Michelle Manafy
Listening to the demands of the mobile enterprise
This trend is about as subtle as that guy at the next table hollering into his phone about his new boat, business deal or hot date. Research reinforces what we see (and hear) all around us: mobile has moved into every corner of the world and its impact will only increase. The number of active mobile broadband subscriptions has already reached nearly 1.2 billion worldwide, according to estimates by ITU (PDF). Pew Research Center reports that 84% of US adults have a cell phone, one third of which are smartphones, and that about 19% of Americans own a tablet device.
 Just last week, Forrester predicted that by 2016, one billion people throughout the world will own smartphones and tablets. Significantly, Forrester points out that many of these people will take these devices to work, according to its report Mobile Is the New Face of Engagement.
According to Pew, 51% of cell phone and 79% of smartphone owners use their phones to get information they need right away. While some of this information consumption is personal, personal use of technology and information certainly influences the way in which workers expect to use these tools on the job. And, while mobile has been a factor in the workforce for some time, the increased usability and functionality of smartphones and tablets is raising expectations of mobile content consumption within large enterprises.
In a blog post written by one of the Forrester report's authors, Ted Schadler writes that mobile provides "a new ability to empower customers, employees, and partners with context-rich apps and smart products to help them decide and act immediately in their moment of need". According to Forrester's report, "CIOs must step up and work with other executives ... to implement an enterprise-wide mobile strategy".
FreePint's research into enterprise mobile content reinforces the need for a strategic approach to mobile. Only a year ago, FreePint Research revealed that security, authentication and the lack of a compelling business case for mobile content were delaying the deployment of mobility for enterprise content buyers. "One short year later, the landscape in the enterprise has changed: more pilot projects, more urgency in figuring out these challenges and more progress towards a mobile workforce are all in evidence."
Although our newly released FreePint Research Report: Enterprise Market for Mobile Content 2012 suggests that the excitement and pace of the consumer market will not be replicated in the enterprise market, it also finds that information managers recognise that they need to "lead their organisations in the mobile revolution".
While most of the concerns inhibiting enterprise mobile content deployment the first year persist this year, FreePint Research finds that today "even the most risk-averse organisations ... recognise that the workplace of the future will be less desk-bound and require expanded options for accessing content on mobile devices".
The numbers tell us unequivocally that usage and usability of mobile devices will continue to increase. Numbers don't tell the story quite as eloquently as the people who need to put content to work in the enterprise. The FreePint Research Report: Enterprise Market for Mobile Content 2012 offers insight into the minds of information managers and the organisations they represent. As one interview revealed, mobile is "really an important cultural change: we've got workers now who are very used to being able to access information wherever, whenever, in their own lives, and they want to do it in their working lives. It's having a big impact on the way the organisation thinks about information flow". The workers are speaking and they are saying something about information worth listening to.
Best regards,
Michelle Manafy,
Director of Content
FreePint
FreePint is a Registered Trademark of Free Pint Limited (R) 1997-2012
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My Favourite Tipples
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 By Daniel Verbit
As a library administrator at a small private school, any sites or services that help me stay on top of trends or simplify tasks are appreciated. My daily projects range from supporting our digital archives, managing e-resources, digitizing work flows to web design for the library site and subject guides. Here are few that I use often to help me with daily tasks.
- Printfriendly: I try to keep as many things digital as possible, but I use this website to print out webpages to read at later time (and for other print-specific purposes). This great site and its companion bookmarklet takes away as much extraneous information as you want, eliminating advertising and paring it down to plain text so you save ink/toner and have only the information you want in hard copy.
- Picnik: Sometimes you need a quick painless way to resize or alter an image, such as when designing pages and subject guides or writing documentation. Picnik provides all of your basic editing features on this web application. It has been purchased by Google, though, and the site states that Picnik will be migrating to become a feature of Google+ in April.
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Screencast-o-matic.com: When your goal is to communicate issues like discovering bugs on a project or generating learning objects, videos are always better than a screen shot. Screencast-o-matic uses a Java applet to record anything on your desktop. You can publish to MP4, AVI, FLV, or upload to YouTube. It is easy enough for anyone to use, so it has great applications if you manage remote locations. If you upgrade to the pro account, it removes watermarks and allows your recordings to be password protected along with some other features.
- Code4Lib: Started as a mailing list and IRC channel in 2003, it has evolved to be a "volunteer-driven collective of hackers, designers, architects, curators, cataloguers, artists and instigators from around the world." They have created their own open access peer reviewed journal.(US CC-BY license) Some articles are coder targeted but it also offers great examples of how to use technology to achieve goals. If you deal with any type of technology, it is worth a look every quarter.
- I also want to include one final tipple: your local library or professional group. Seek them out and join them whether they are affiliate of a national group or a local version. If you there isn't start one yourself. Providing community and support is one of the most important resources I know of.
Daniel Verbit is the library information systems specialist at York College of Pennsylvania. He also serves as chair of Associated College Libraries of Central Pennsylvania, a consortium of academic and research libraries united by a rich heritage of and strong commitment to sharing. He coordinated the launch of the LibGuides this past fall. He is currently working on web development, electronic resources integration, and other emerging technologies including mobile interfaces. Daniel is always working on ways for colleagues and patrons to live better through circuitry. Follow him on Twitter @YCPDAN.
Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).
If so, please submit them to support@freepint.com.
Have a single tip to share? Post it to the FUMSI Forum.
View the guidelines at: <http://web.freepint.com/go/family/contribute>.
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 Are you effectively governing your information resources?
From Compliance, to Records Management, IP Protection, and Copyright
effective information management is essential for organisational security and success.
The FreePint Research Report: Information Governance Policies and Priorities will help you:
- Understand risk
- Better educate end users
- Better store, share, manage and deliver information.
Starting at only £39 for a single site license, the FreePint Research Report: Information Governance Policies and Priorities will help you take a strategic approach to information governance throughout the entire information lifecycle.
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 Are you driving business success with your social media strategy?
Social Media, like social life, can be a somewhat mysterious proposition. Yet businesses can't afford to approach social media casually. The FreePint Volume: Critical Insights on Social Media 2012 provides you with a way to:
- Align social media strategy with business objectives
- Get in-depth perspective on the pros and cons of the leading monitoring tools
- Derive actionable business insights from social media
Get the collection -- valued at over £156 -- for only £89 (single site).
Learn more and purchase now »
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FreePint Bar
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The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.
The FreePint Bar is sponsored by:
Latest posts at the FreePint Bar:
- [FreePint] Social Media Monitoring Buyer's Guide
Social media has substantially changed the way organizations, communities and individuals communicate. These communications, which are publically and readily available online, are also incredibly numerous. So, while they may contain a quantity of valuable information, locating and discerning that which is of value presents a formidable challenge.
We want to help our readers maximise the value of the information found in social media. Thus, we are pleased to offer members of the FreePint community our complimentary FreePint Report: Buyer's Guide On Social Media Monitoring...
Read posting online »
- [FUMSI] Latest popular articles
The following are the most popular FUMSI articles published in the last 60 days:
* A look at non-profit information websites
* From fragmentation to coherence: Building an information professional community for all
* Is Pinterest of interest to the info pro?
* Social media and the emergency services: Part 2 - Emergency management
* Investigating the uses for (and usefulness of) Google+
Free uses of FUMSI articles are supported by our sponsors.
Read posting online »
- [FreePint] Coupon cutting and free information...
Who doesn't like free? At the furthest end of the spectrum, consider extreme couponers - a phenomenon documented by the media in the US and the UK. The amount of work and number of hours that individuals will put in to get free groceries is astonishing. What might be accomplished if this work ethic were channelled into, say, a day job?
Read posting online »
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FUMSI Features
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 FUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit http://www.fumsi.com/
However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.
Become a fan of FUMSI on Facebook »
Follow FUMSI on Twitter »
We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:
Scientific research news for non-scientists
 By Africa S. Hands
FUMSI: Find
Covering science and technology, society and culture, health and medicine, and earth and environment, Futurity aggregates research news and presents it in an appealing lay person-friendly tone. Articles highlight recent scientific discoveries with most of the news articles linking to the original published study.
Read, print, save or forward this article now »
KM and organisational change: M&A and onboarding
 By Sarah Dillingham
FUMSI: Manage
Onboarding a new business throws up all sorts of knowledge and information management issues. Staff from the new business will bring a whole set of information with them in a range of formats. Some of this will be intellectual property bought as an asset and could include documents on shared and hard drives, intranet or webpages, databases and subject matter experts.
Read, print, save or forward this article now »
FUMSI Forum
The latest recommendations and tips from our editors, contributors and community:
Visit the FUMSI Forum »
FUMSI - Forthcoming Topics
- Proposed changes to copyright law and what they would mean for your organisation
- The state of the associ-nation
- Selected sources for emerging markets: Middle East and North Africa
- Developing a communication plan for stakeholders: when and where.
If you have a suggestion for an article topic, or would like to write, then please contact <support@freepint.com> or read the notes for authors at
<http://web.freepint.com/go/family/contribute/>.
Browse all FUMSI articles »
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Now more than ever, companies and academic institutions need fast, convenient and intuitive licensing solutions that allow their employees and staff to share the content they require to do their jobs.
Copyright Clearance Center (CCC) is meeting this need with licensing services designed to help businesses drive growth and innovation. CCC's licensing services cover text, images, films and more and give organizations, colleges and universities the freedom they need to collaborate and share valuable information, while reducing the risk of copyright infringement.
Learn more now, and view a brief overview »
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Request your free FreePint Report: Buyer's Guide On Social Media Monitoring
In addition to providing a guide to companies providing tools to power social media monitoring, this free report includes three FUMSI articles, written by experts in the field, on:
- Tools and trends to watch
- LinkedIn for connections, reputation and knowledge building
- A case study on the BBC World Service and Twitter
Plus helpful information from listings in the FreePint Buyer's Guide on media monitoring products.
Request your free copy now »
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VIP Features
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 VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »
 VIP Magazine: Insider
In addition to providing in-depth reviews of information products, VIP Magazine features VIP Insider, which offers an inside look at current FreePint Research projects.
The January issue of VIP (No. 98) features the following in VIP Insider:
Evolution in Enterprise Demand for Mobile Content
By Robin Neidorf,
Director of Research,
Free Pint Limited
Last January, FreePint Research published Enterprise Market for Mobile Content. The report, based on interviews with 27 information managers and content decision-makers, explained why so many vendors were having a difficult time encouraging uptake of their mobile apps within large corporations. While the consumer and individual professional markets were growing like mad, most vendors had experienced only minimal interest from large multinationals for delivering mobile content to end users.
The key reasons for this lack of interest were:
- Security and authentication: mobile systems could not accommodate large organisations' requirement that users be recognised and authenticated without separate login. Additionally, critical questions around where sensitive data resides and how well it is protected needed to be answered.
- Lack of compelling business objectives in mobile content: many interviewees noted that the kind of information workers need away from their desks is not the kind that vendors have been offering. In-depth information work was more likely to be done at the desktop, with results emailed to a worker in the field.
- Interoperability of platforms and systems: when interviews were conducted in mid-2010, most apps were built for an iPad, whilst most multinationals were BlackBerry environments.
- Cost: with so many competing pressures on the content budget, information managers were unlikely to consider add-on offerings like mobile, particularly when they were not hearing intense demand for them.
It hasn't taken long for this change to start to take hold. FreePint Research is currently updating the research on enterprise demand for mobile content by revisiting most of the interviewees from 2010 and expanding the population with another 10 interviews. The results indicate that one short year has brought about much more practical action on mobile delivery of content - more pilot projects, more funding for projects and more interest from workers at every level of the organisation. Although many of the same concerns around security, compelling business case and cost remain, a number of key variables have indeed shifted, making mobile delivery of content more appealing to the enterprise.
From apps to platforms
An early error that vendors made was to build iPad apps for their offerings. The iPad, just released in January 2010, was the only tablet device on the market throughout 2010, but it was not compatible with enterprise systems.
Very quickly, however, this error has been addressed. Smart vendors are now developing platforms for their products, which can more easily be run and/or adapted to run on different devices - tablets, smart phones or desktop systems. Rather than locking the content in an app restricted to a single type of device, a platform approach creates a more flexible offering. By doing so, vendors have already made these offerings more appealing to the enterprise...
To read the remainder of this article, purchase VIP No. 98 in the FreePint Shop, or subscribe today »
VIP LiveWire
VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.
VIP Wires Weekly is generously sponsored by Copyright Clearance Center.
Most Read Postings on the LiveWire Recently...
- Giving a fig for negative research?
n December 2011 I was reporting from #Online11 where publishers are looking at different ways to add levels of granularity to peer content. Hurrah - but the problem remains in the current publishing model that negative data is very rarely published.
Read posting online »
- How will the social media bubble burst?
At the end of 2011, social media continue to dominate the information industry - becoming the agenda as well as setting it. But graphs don't go in the same direction for ever, and one analyst suggests that they're riding for a fall.
Read posting online »
- Going round in circles
I was tempted to call this post "All my life's a circle" after the 1972 hit Circles, by the UK band The New Seekers (yes, I'm old enough to remember it). Why? Well, it seems that many people are seeking something more than is currently offered by the current giants of social media i.e., Facebook and Twitter. Google has a little something called Circles - which is part of the Google+ platform and seems destined to make a big splash in the social collaborative space. But then I thought this was probably a bit too cryptic, hence the arguably more appropriate title chosen.
Read posting online »
- More mobile than ever
As anyone with a teen in the house can attest, their ability to text seems like a natural-born gift, as instinctive as breathing. A new study from Nielson quantifies it: according to a Q3 2011 study which analysed monthly mobile phone bills for teens aged 13-17, American teens have tripled their data usage just in the past 12 months. Teen boys took in 382 MB of data per month on their mobile devices, and girls used 266 MB on average.
Read posting online »
- FT, NYT hike print prices to push readers online
Following on from my posting on the demise of printed newspapers, there are more predictions regarding the inevitable switch to digitisation and paywalls of some description. Faced with a continuing gloomy outlook for advertising sales, newspaper proprietors in the western hemisphere at least are increasingly looking to how to remain in business.
Read posting online »
Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »
VIP LiveWire »
VIP Wire
Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.
Recent VIP Wire announcements...
- Transatlantic Alliance To Transform Library Automation
Game Changing Transaction From Industry Stalwarts
(San Diego, CA - February 8, 2012) A transatlantic alliance between two industry veterans is set to change the face of corporate and special library automation in 2012.
Read Press Release online »
- China/Asia On Demand Metadata Accessible via EBSCO Discovery Service
IPSWICH, Mass.& WINDSOR, Ontario - February 14, 2012 - A new partnership between EBSCO Publishing (EBSCO) and Oriprobe Information Services Inc. will allow content from China/Asia On Demand (CAOD) to be accessible within EBSCO Discovery Service™ (EDS). The agreement allows for metadata from this valuable collection of research literature from Asia to be added to the Base Index of EDS. The EDS Base Index represents content from approximately 20,000 providers (and growing) in addition to metadata from another 70,000 book publishers, representing far more content providers and publishers than any other discovery service.
Read Press Release online »
- EBSCO Publishing Releases MEDLINE® Complete - the Largest Full-Text Collection for Biomedical Research Available
IPSWICH, Mass. - February 7, 2012 - EBSCO Publishing (EBSCO) continues to expand access to leading content for biomedical research with the release of MEDLINE Complete®. MEDLINE Complete is the largest full-text companion to the MEDLINE index ever assembled and provides full text for more than 1,850 journals. This wide-ranging file contains full text for many of the most used journals in the MEDLINE index - available in MEDLINE Complete with no embargo.
Read Press Release online »
VIP Wire »
VIP - Subscribe and Back Issues
Start a trial subscription today for only £84 for three months.
Visit http://web.freepint.com/go/shop/vip/volume/trial/ to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.
VIP Archive »
VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »
VIP - Forthcoming Topics
- Pantros IP ProSearch
- Newsedge
- Capital IQ
- Digimind
If you have a suggestion for an article topic, or would like to write, then please contact <support@freepint.com> or read the notes for authors at
<http://web.freepint.com/go/family/contribute/>.
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Health Literacy
Adrian Janes provides a curated collection of grey literature resources on health literacy along with practical articles that deliver hands on insights from practitioners to provide a solid foundation for further research in this essential area of information work.
The DocuTicker Report: DocuTips on Health Literacy provides guidance to quality research reports that help users separate fact from hype.
Providing:
- A deep collection of current research
- Resources for further research
- And articles and insights on health literacy in practise
Starting at only £12 for a single site license, the DocuTicker Report: DocuTips on Health Literacy is a smart addition to your learning and library.
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 Tend Your Garden: Influencing your stakeholders and making your organization look good
"Thank you for selecting this topic. It was most informative and relevant to a role I enjoy. I appreciate your focus to provide value by allowing us to have presentation materials as reference resources to support the application of lessons learned." -- Tend Your Garden webinar participant
Missed this session? You can access the recorded version and learn from panelists Anne Caputo, Scott Brown and Helen Clegg:
- How to identify and prioritise stakeholders
- Best practices for stakeholder communication
- Approaches to creating a communication plan.
Register now for free access to the recorded version of this FreePint Webinar »
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Jinfo - Jobs and Events in Information
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 Jinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.
Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).
Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <http://quantum.dialog.com/>.
Jinfo Jobs:
Here is a selection of the latest featured vacancies in the Jinfo database:
- Research Specialist
A research professional is required by the business information team of this financial PR consultancy...
Recruiter: TFPL
Country: United Kingdom
- Data Processing Executive
Data Processing Executive required for creative digital research agency located in Central London.
Recruiter: Sue Hill Recruitment and Services Limited
Country: United Kingdom
- Senior Researcher - LIFE SCIENCES - Contract
Life Sciences sector Research / Information Specialist to deal with in-depth project for Central London niche consultancy.
Recruiter: Glen Recruitment
Country: United Kingdom
- Head of Content (maternity cover)
This is a great opportunity for a qualified information professional to join a vibrant, exciting and growing media business.
Recruiter: Ortolan Group Plc
Country: United Kingdom
Browse all Jinfo Jobs »
Jinfo Events:
Here is a selection of the latest featured events in the Jinfo database:
Browse all Jinfo Events »
Jinfo - the best place for information-related job vacancies and professional development opportunities.
- RECRUITING?
- Advertise a vacancy for just £195
- 10% discount for agencies
- 50% discount for registered charities
- RUNNING AN EVENT?
List it on Jinfo to reach a targeted audience seeking professional development opportunities
- Get started at <http://web.jinfo.com/events/load/>
- Partner events listed for free; enquire at <support@jinfo.com>.
Find out more today at <http://www.jinfo.com/>
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Highlights from ResourceShelf
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Contact Information
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Please note: FreePint (ISSN 1460-7239) is a registered trademark of, and published by, Free Pint Limited. The publishers will NEVER make the subscriber list available to any other company or organisation.
The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions.
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