Newsletter No. 24
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Free Pint
"Helping 13,000 people use the Web for their work"
http://www.freepint.co.uk/
ISSN 1460-7239 15 October 1998 #24
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IN THIS ISSUE
EDITORIAL
TIPS AND TECHNIQUES
"How to select and optimise your PC Internet modem"
by John Garside
FEATURE ARTICLE
"A guide to Consumer Health Information on the 'Net"
by Sue Welsh
FREE PINT FEEDBACK
CONTACT INFORMATION
ONLINE VERSION WITH ACTIVATED HYPERLINKS
http://www.freepint.co.uk/issues/151098.htm
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*** DO YOU NEED TO STAY UP TO DATE WITH THE INFORMATION INDUSTRY? ***
If so, then you should be reading Information World Review.
With key coverage of online, Internet, intranet and CD-ROM content
worldwide, IWR is all you need to stay informed. To receive all
this every month for only 38 pounds UK/ 45 pounds ROW per year
please visit www.learned.co.uk or email: customerservice@learned.co.uk
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EDITORIAL
You asked, we listened. You wanted a more convenient way to tell
colleagues and friends about Free Pint. So now simply visit ...
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... and tell us who you think would like to know about Free Pint. We
will then send them a brief courteous email telling them about the
newsletter and mentioning your name. As I say, simple!
We begin this issue with a look at choosing, buying and setting up
a modem. This is followed by a very interesting review of the best
sites for finding consumer health information on the Web - now you
can find out the background to all your ailments.
The Feedback section is once again packed full of search tips,
opinion and some great Web links. In fact this has become a great
forum for discussion and generates a large number of letters from
readers after each issue.
May I now invite you to read on and enjoy your twenty fourth Free Pint!
Kind regards,
William
William Hann MIInfSc, Managing Editor
e: william@freepint.co.uk
t: +44 (0)1784 455435
f: +44 (0)1784 455436
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This report will assist in getting the maximum return from an intranet
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TIPS AND TECHNIQUES
"How to select and optimise your PC Internet modem"
by John Garside
It was only when I sat down to write this article for Free Pint that I
remembered the subject of modems is such a broad one and there were so
many other questions I have been asked in a long career in data
communications. Questions about fax/modems, voice modems, answerphone
and message centre capability, simultaneous voice and data, caller
display, 56Kbps capability, modulation techniques, International
Standards and so on and so forth.
Firstly, what factors must I consider before purchasing a modem or, if
I've already got a modem in my shiny new "Internet Ready" PC, is it
actually going to work properly with the equipment that my ISP has at
their end?
Secondly, how do I optimise the hardware settings in my PC to get the
maximum data throughput in both directions but most importantly when
downloading information from the Web?
Thirdly, how do I make sure that the settings in the operating system
ensure fast log on and optimise the data transfer over my connection
to my ISP?
So ...
1/. When considering purchasing a modem for connecting your PC to the
Internet there are several factors which need to be taken into
consideration.
Here's my selection :
The first thing I need to know is whether my ISP supports one, or
both, of the newish 56K modem connection types and, if so, which one;
K56flex or X2? Do they or will they support the latest V.90 modem
standard and, if so, when? The only way to find out is usually to ask
their help desk. Once I've found out I add that information to my
shortlist.
Next, do I want to be able to send and receive faxes and/or
answerphone messages? Yes, the latest modems will allow you to do
that! You're right, this has nothing to do with the Internet!
And, do I want to be able to receive Caller Display information so I
know who's called even if they don't bother to leave a message?
Also, do I want the modem to receive all these different message types
with the PC switched off? Yes, such paragons of hardware virtue do
exist!
Again, what software package comes with the modem I'm considering and
does it have a reasonable reputation? Can I get a cheap upgrade to the
"pro" version?
The next question must be "can I afford it?"
And finally, if there are two versions of the modem, do I choose the
internal or external version?
Which brings me on to my second point about hardware optimisation.
2/. So what about the hardware?
Well, in order to drive an external modem connected to the Com or
serial port(s) of your PC, the PC has to have a special chip inside it
(no, not the processor, it needs that too, of course) called a UART
and it needs one for each Com port. UART stands for Universal
Asynchronous Receiver Transmitter but I'm not sure you wanted to know
that! This chip basically drives the data you're sending out to the
modem or receives the data sent to you and passes it on to the data
communications program you're using e.g. your Web browser.
There are several models of UART out there and they've gradually been
improving in both quality and speed. If your PC doesn't have at least
a 16550 UART (16650 is even better) then you'll get much better
transmission rates using an internal modem.
If you are using an internal modem then you need to make sure that it
doesn't conflict with devices already in your PC. When you set up your
modem you will have a choice of selecting a Com port for it. This will
probably be Com3 or Com4.
The rule is, if you're using Com1 for your mouse then set the modem to
Com4. If you're using Com2 for your mouse then set the modem to Com3.
This avoids an internal conflict within the PC hardware. If you have a
PS/2 mouse then this problem doesn't arise.
3/. Now, assuming that you're using Windows 95 here's what to do:
N.B. Before we make any changes get a piece of paper and a pencil and
note down what the settings are before you change them. This way it's
easy to go back if there's no improvement or worse still, things stop
working. Don't worry, often getting the best performance takes a
little trial and error! Also, only make one change at a time, then try
it out. If it works keep it and move on, if it doesn't change it back
before trying the next tip.
Find the folder called "Dial-Up Networking" and open it. In here you
should find at least two more folders - "Make New Connection" and
another one already set up for your ISP. It's that second one you
want. If you right click on that icon and select "properties" a new
window will open with General, ServerType and Scripting tabs.
You will now be able to configure your modem and the TCP/IP parameters
for your ISP connection. My suggestions for settings are as follows:
Modem speed:- 57,600 or 115,200bps if possible.
Dial Up Server Type:- PPP, Win95 etc.
No log on to network, no Software compression, no password encryption,
no Netbeui, no IPX/SPX, just TCP/IP.
Your TCP/IP settings will depend on your ISP. If they provide you with
an IP address then they'll look like this:
Specify IP address:- nnn.nnn.nnn.nnn ... insert your IP address here.
If your ISP specifies DNS (Domain Name Server) addresses insert them
next.
No IP header compression.
Use the default gateway.
If your ISP assigns you an IP address on connection (dynamic
allocation) then the
TCP/IP settings will probably look like this:
Server assigned IP address.
Server assigned name server addresses.
No IP header compression.
Use the default gateway.
Remember, write all settings down first and only change one parameter
at a time then test it before moving on.
These settings work well for me with Demon and BT Internet connections
and they should work for you. However, it's always possible that your
ISP is different, so I cannot be held responsible if they don't work
for you.
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John Garside is a data and telecommunications consultant with over
thirty years experience in the Data Processing and IT industry.
Twenty years of his career has been spent as a data communications
specialist within ICL rising to Principal Consultant ISDN. He has
been running the Consultancy and Training company ISDN Services since
1993. He can be contacted by email at isdn.services@btinternet.com
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Who owns yourcompany.co.uk?
What about yourproduct.com?
Are they available to you?
Find out instantly, confidentially and free at:
http://www.willco.co.uk/services/domreg.htm
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FEATURE ARTICLE
"A guide to Consumer Health Information on the 'Net"
by Sue Welsh
There is no doubt that health consumers are using the Internet as a
source of medical knowledge. Material published with patients in mind
is commonplace as searching for a disease name using any search engine
will reveal.
In addition, the distinction between information designed for
consumers and information published with health professionals in mind
is blurring. When US Vice President Gore launched the National Library
of Medicine's PubMed service (a freely available version of their
MEDLINE database) he searched for references to a condition he had
once suffered, and compared the treatments recommended in the results
to the treatment his physician had offered. In effect the National
Library of Medicine has made MEDLINE available to millions of health
consumers in the US and world-wide.
For the first time, patients are able to access some of the same
sources used by physicians to plan their treatment. (See
http://www.nlm.nih.gov/pubs/nlmnews/maraug97.html#Gore for a report of
the PubMed launch).
More accessible information for patients must be a positive thing.
However, there is also a downside - the quality of the
patient-oriented information available via the Internet varies
considerably. Misinformation may, at worst, put patients in danger, at
best it may result in an increased workload for health professionals
who must spend time refuting inaccurate statements.
This article describes in general terms the types of consumer health
information available and gives pointers to some of the most
significant sites in the UK.
So, what is available? Access to the Internet puts the patient in easy
reach of:
Health Promotion
Advice on issues such as quitting smoking
Data about diseases
Information about specific conditions, such as cancer or AIDS
Treatments and procedures
Explanation of particular treatments in non-technical language
Peer support and experience
Knowledge and support from other health consumers.
Commonly, information is presented in the following formats:
Documents
Simple on-line versions of patients handouts/leaflets.
Databases
Searchable and/or browsable collections of data, especially
pharmacological data.
Interactive
Mailing lists, on-line chat facilities and newsgroups allowing
communication and discussion.
Where is this torrent of information coming from? It is important to
realise that consumer health information on the Internet is published
by a number of different types of organisations and individuals with
different motives. These include commercial companies, patients
themselves (and their relatives/carers), health care
organisations/personnel and organisations with a lobbying or health
education role, such as the Health Education Authority. It is useful
to bear this in mind when evaluating the information offered.
In response to concerns about the quality of medical information that
is freely available from the Internet, some codes of conduct for
authors and publishers have been developed.
BHIA guidelines for Web publishers
The British Healthcare Internet Association is a group of health care
workers and others who aimed to promote use of the Internet in health
care. In 1996, the BHIA produced a set of guidelines for anyone
publishing medical information on the Internet, which is freely
available on their Web site.
http://www.bhia.org/
Health on the Net Code of Conduct
The Health on the Net Foundation, based in Geneva, is supported by a
collection of European health organisations. One of HON's activities
is the promotion of their code of conduct, the "HON code", which sets
out a range of principles which should be followed when publishing
medical information on the Internet. Publishers agreeing to abide by
these principles may display the HON logo on their pages.
http://www.hon.ch/
In the UK, the recently established Centre for Health Information
Quality is funded by the NHS to promote the production of good quality
patient information. CHIQ, which is run by the Help for Health Trust,
has produced a bulletin devoted to health information quality on the
Internet, which may be obtained from their web site. at:
http://www.centreforhiq.demon.co.uk/tb2.htm
The following list gives pointers to major providers of consumer
health information, especially in the UK. Of course it is impossible
for me to list all the consumer health information available via the
Internet here, and to find resources on a specific topic, a search
tool is required.
OMNI
(http://omni.ac.uk/) is a UK based medical gateway which emphasises
both high quality and UK information. Try searching for the phrase
"patient education" and/or a disease term for selected resources.
HEBSWeb
HEBSWeb is the Health Education Board for Scotland web service. Part
of the HEBS remit is health promotion and education of the public by
production of printed literature. This site contains on-line versions
of their publicly available information, in formats which can be
easily downloaded and printed. See especially the HEBS Health Centre.
http://www.hebs.org.uk/
HealthPromis
HealthPromis is the Health Education Authority's database of health
promotion resources (often non-Internet resources such as print,
software or video).
http://healthpromis.hea.org.uk/
Health Education Authority
The Health Education Authority web site is the ideal place to find
information about HEA activities such as special campaigns and
forthcoming events and initiatives.
http://www.hea.org.uk/
Hybu lechud Cymru
...or Health Promotion Wales. Health promotion for people in Wales in
Welsh and English languages.
http://www.hpw.org.uk/
NHS 50th Anniversary site
This site offers plenty of NHS related information for the public,
including the Healthy Living section which publishes a regular
Internet column penned by a GP, Dr Harry Brown.
http://www.nhs50.nhs.uk/
HealthFinder
Finally, I recommend this US site, as an example of how it should be
done! Easy to use, well designed and bringing together information
from many US agencies in one place for the consumer.
http://www.healthfinder.gov/
or http://www.healthfinder.org/
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Sue Welsh sits on the OMNI Steering Committee. OMNI is a JISC funded
project based at the University of Nottingham. More details can be
found at http://omni.ac.uk/
Sue can be contacted by email to sw@omni.ac.uk
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Many of the people we help see more of us than you might think. It may
surprise you to know that RNIB is here to help not only totally blind
people, but also the one and a half million in the UK with serious
sight problems. The kind of problems that could affect any of us. If
you or someone you know has a serious sight problem, we can help.
Call the RNIB Helpline Monday to Friday 9am - 5pm. Information,
support and advice for anyone with a serious sight problem.
Learn more about RNIB at www.rnib.org.uk or call 0345-66 99 99
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FREE PINT FACT
When Free Pint is published there tend to be a certain number of
returned emails - people have changed their address, moved jobs, etc.
We remove ALL incorrect or out-of-date email addresses from our list
and can therefore boast a distribution list fresher than any other.
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FREE PINT FEEDBACK
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Subject: Various Search Engine Tips
From: William Hann, Managing Editor
Date: Wednesday 14th October 1998
Following the feedback in the last issue about the meta search
engine "Mamma", we have had a pile of letters with feedback and
questions about various search engines. I have therefore
summarised the major points here for convenience:
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"Richard Creak (Free Pint #23) says that Mamma appears to search the
other engines faster than if he accessed them directly. I have also
noticed this using Dogpile (http://www.dogpile.com/), especially
with AltaVista.
However, I find it increasingly difficult to access AltaVista
directly. For a while, I used AltaVista Northern Europe
(http://altavista.telia.com) but this has recently been discontinued.
Using Dogpile and Mamma, I can retrieve results from AltaVista, but
still cannot access it myself, even from the meta search engines'
results pages. I e-mailed both AltaVista and Dogpile some time ago,
but received no reply. Has anyone else had similar problems?"
Peter Carter, Information Manager, Chemical News &
Intelligence (CNI) http://www.cnionline.com/ - 7/10/98
>-
"I first used the Mamma search engine in May 1997 and since then have
used very few others."
John Starbuck, Y2K/EMU Information Manager, Information Services
Wakefield MDC, West Yorkshire - 2/10/98
>-
"I too saw an article on Mamma (in the Guardian online supplement).
It also mentioned Dogpile and implied it was better. Personally I
only use Dogpile which does all the things your correspondent claims
for Mamma." - Richard Morris - 1/10/98
>-
"My very favourite now is http://www.copernic.com/ It's a local search
tool that looks at 12 or so top search engines all at once, and stores
that information locally to look at anytime." - Doug Sutton - 23/7/98
>-
Northern Light once again can be praised for their attention to
customer service following my recent enquiry to them:
"Thank you for your interest in Northern Light. While searching in
Northern Light is not strictly case sensitive, putting terms in
capital letters or initial caps will affect the relevance ranking
of your results. You will receive the same results on searches
for "general electric" and "General Electric" but the results will
be in a slightly different order, with results containing the words
in initial caps ranking higher in the second search."
Customer Service, Northern Light http://www.nlsearch.com - 28/7/98
>-
Other interesting links:
http://www.bird-online.co.uk - BIRD (Business Information Resource
Directory) provides quick and easy access to a searchable database
of free business information on the Net, relevant to doing business
in the UK and Ireland.
http://www.links2go.com/ - search engine based on collaborative
agenting. It considers two sites similar if they tend to link to the
same sites.
http://www.beaucoup.com/engbig.html - Beaucoup is a listing of many
search engines, meta engines, and much more.
Thank you also to Allan E. Goldman for supplying detailed search
comparisons across the meta search engines.
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Subject: Cheap and fast Internet access
From: Olly Ogg
Date: Friday 2nd October 1998
More and more Internet access companies are jumping on the 'free'
wagon. I know I may have a rather sceptical view of the word 'free',
and I do think that for light users these services will be highly
beneficial. If it gets more people on the net then that must be good.
However, is it always the telcos that get in the way of Internet
access? When I first heard about British Telcom's "Home Highway" I
was drooling, until a few months later someone mentioned the very
fast ADSL, then I was really dribbling. Well, Home Highway is here,
I almost hope not for long as ADSL seems so much better. Still, I
did hope that BT would for once appreciate that HOME Highway was
really for people at HOME with a limited amount of funds.
I do believe Home Highway is too much for the average home user.
Fine for the SOHO market, or home business, but once again priced
above what many will be able to afford. Another stifling affect
on British net use and acceptance. (The British Banks could be
mentioned here).
I can only see the Internet really being widely accepted when we are
constantly connected, which may come along with internet access
through the power lines (Nortel) - another promised technology or
the aforementioned ADSL. I would personally prefer to trade off
some speed for a constant connection. I could then just tell my
browser to search for a few things while I get on with some work,
or constantly check for email without worrying about the
minimum call charge...
A real shame, and I believe another opportunity lost.
Olly Ogg
William Hann replies:
What do other readers think? How would users in other countries
feel if they had to pay per minute charges for their Internet
connection as we do here in the UK? Write to
feedback@freepint.co.uk with your comments.
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Subject: Charity Links
From: Rex Cooke, Editor, Free Pint
Date: Thursday 17th September 1998
We have had the following query from a reader:
"I would like to pick the collective brains of the Free Pint
readership for some help if possible! I am trying to ascertain some
decent sites that contain information on UK charities (any kind of
info!). I do intend to do my own search but thought I'd check to
see if you know anyone knows of some good sites."
The reader's name has been withheld due to his company's policy,
but if you have any suggestions then please let us know and we will
summarise for the next issue and forward to the enquirer.
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Subject: Free Business Information Links
From: Gillian Hornsey, Marketing Manager, Informed Business Services
Date: Tuesday 29th September 1998
Hi William...
I just thought I would write and congratulate you on the success of
Free Pint. We are now recommending it to all our delegates on our
Internet training courses.
Something that may be of interest to your readers is a section on
our website. Its a link to a page containing over 400 Business
Information links that have been compiled by our Research division.
Check out http://www.informed-ibs.com/ and click on the red button.
Keep up the good work
...Gillian
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DO YOU HAVE A QUESTION, COMMENT OR REPLY?
Let us know your feedback or favourite site by sending an email to
the Free Pint team now by email to feedback@freepint.co.uk
remembering to include your name, title and company or organisation.
Please note, if you write to us we may publish your letter in whole
or part for the interest of our subscribers unless you request
otherwise at the time of writing. Please let us know if you wish
your contact details to be withheld.
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Thank you for reading Free Pint. We hope you will forward this copy
to colleagues, friends and journalists, or ask them to visit our Web
site soon at http://www.freepint.co.uk/
See you in two weeks!
Kind regards,
William Hann, Managing Editor
william@freepint.co.uk
(c) Willco 1998
http://www.willco.co.uk/
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FREE PINT FUTURE ISSUES
29/10/98 #25 - Business Sources & Publishing/Journalism
12/11/98 #26 - Cookies and CD-ROM and the Web
26/11/98 #27 - Innovation
17/12/98 #28 - Christmas Tips and Review of "Online 98"
[Provisional]
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CONTACT INFORMATION
William Hann, MIInfSc, Managing Editor
e: william@freepint.co.uk
t: +44 (0)1784 455 435
f: +44 (0)1784 455 436
Rex Cooke, FIInfSc, FRSA, Editor
e: rex@freepint.co.uk
t: +44 (0)1784 455 435
f: +44 (0)1784 455 436
Jane, Administrator
e: jane@freepint.co.uk
Address (no stamp needed)
Willco "Free Pint", FREEPOST (SEA3901), Staines
Middlesex, TW18 3BR, United Kingdom
Web - http://www.freepint.co.uk
Advertising - ads@freepint.co.uk
Subscriptions - subs@freepint.co.uk
Letters & Comments - feedback@freepint.co.uk
Latest Issue Autoresponder - auto@freepint.co.uk
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Free Pint (ISSN 1460-7239) is a free email newsletter for anyone who
uses the Internet to get information for their work in any business
or organisation. The newsletter is written by professionals who share
how they find quality and reliable information on the Internet.
To subscribe, unsubscribe, find details about contributing,
advertising or to see past issues, please visit the Web site at
http://www.freepint.co.uk/ or call +44 (0)1784 455 435.
Please note: The newsletter is published by the information
consultancy Willco (http://www.willco.co.uk/), and the publishers
will NEVER make the subscriber list available to any other company
or organisation.
The opinions, advice, products and services offered herein are the
sole responsibility of the contributors. Whilst all reasonable care
has been taken to ensure the accuracy of the publication, the
publishers cannot accept responsibility for any errors or omissions.
This publication may be freely copied and/or distributed in its
entirety. However, individual sections MAY NOT be copied and/or
distributed without the prior written agreement of the publishers.
Product names used in Free Pint are for identification purposes only,
and may be trademarks of their respective owners. Free Pint disclaims
any and all rights in those marks. All rights reserved.
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- Publication Date: 14th October 1998
- Plain text
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