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Newsletter No. 22


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                             Free Pint
         "Helping 12,000 people make the most of the Web"
                    http://www.freepint.co.uk/
ISSN 1460-7239                                  17 September 1998 #22
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                           IN THIS ISSUE

                             EDITORIAL

                        TIPS AND TECHNIQUES
                      "Reverse Psychology - 
          How to find more sites like the ones you love"
                         by William Hann

                          FEATURE ARTICLE
                        "Electronic commerce"
                           By Martin White

                        FREE PINT FEEDBACK

                        CONTACT INFORMATION

              ONLINE VERSION WITH ACTIVATED HYPERLINKS
            http://www.freepint.co.uk/issues/170998.htm

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SAILING INTO THE FUTURE WITH ADLIB. Swets & Zeitlinger and ADLIB
Information Systems have concluded an agreement to ensure the future
development and maintenance of SAILS, Swets serials management
software package. The existing SAILS technical personnel have
transferred to ADLIB Information Systems where they are providing
continuity of support for the existing 50 SAILS customers. For the
future, a new generation SAILS for Windows system will be
developed based on the ADLIB Information Management Database.
Contact chris@adlib.demon.co.uk.

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                             EDITORIAL

Following a very popular series of articles on search engines earlier
in the year, we have returned to the subject this issue with a Tips
article about finding more sites like the ones you already know about.
We then take an in-depth look at the range of resources about 
Electronic Commerce available on the Web.

As always, we have also received a multitude of letters and favourite
site nominations from readers and we reproduce a number of these in 
the Feedback section.

If you enjoy reading Free Pint then please do pass it on to colleagues
and friends. In fact you can distribute the newsletter, in its 
entirety, as far and wide as you like. The newsletter is free to you
because of support from advertisers and so spreading the word will
help to ensure that Free Pint remains free forever.

May I now invite you to read on and enjoy your twenty second Free Pint!

Kind regards,
William

William Hann MIInfSc, Managing Editor
e: william@freepint.co.uk
t: +44 (0)1784 455 435
f: +44 (0)1784 455 436

PS: Free Pint is easier to read and use if you print it out first, 
and looks best in a fixed width font like Courier. Visit
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authoring details. Also reserve your free copy there or by 
emailing subs@freepint.co.uk.

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      *** PROFESSIONAL WEB SITE PROMOTION - SPECIAL OFFER ***

Allow Willco to manually announce your Web site to the top search 
engines and directories. We will also produce a tailored report on 
how you can optimise your placement to improve findability.
          SPECIAL OFFER - Free Pint readers also receive: 
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Full details at http://www.willco.co.uk/ or email info@willco.co.uk

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            Want to see a subject covered in Free Pint?
    Let Rex Cooke, Editor, know by email to rex@freepint.co.uk

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                        TIPS AND TECHNIQUES

                      "Reverse Psychology - 
          How to find more sites like the ones you love"
                         by William Hann

You know the sites you love and guard their Web addresses.  But how
would you like to find out about other sites which are similar to
those you already know about?

The wonderful thing about hypertext and the Web is that pages tend to
link to other pages. You can be fairly sure that the sites you know
about will have links to other, similar sites.  However, what if they
don't? Well, then you can then try a bit of reverse psychology -
attempting to find those sites that link to the sites you like, even
though there isn't a link back from the sites you know.

This isn't as difficult as you might think, and there are actually two
solutions to the problem - the first is fairly obvious and somewhat
limited, and the second is very useful indeed.


Solution 1 - Directory Search Engines
=====================================

Using a directory search engine like Yahoo! it is possible to see a
list of other sites like your favourite ones.   For instance, try a
search like:

                            "free pint"

As an aside, you'll notice that I've used double quotes to say it is a 
phrase and just entered the terms in lower case because Yahoo!
searching is not case-sensitive (i.e. you can enter "free pint" or
"Free Pint" and it won't make any difference).

When you are presented with the search results you will see there are
three site matches found.  Each site has a category above it, the
first one being "Computers and Internet: Internet: World Wide Web:
Searching the Web: How to Search the Web".  If you click on this
category (rather than clicking on the site link), this will show you a
list of other search sites like your one. For instance, Free Pint is
listed alongside other excellent publications like the very popular
"Search Engine Watch".

A similar thing can be done in Snap!.  This is a category system with
extra search functionality provided by Inktomi.  Try a search for:

                       "Search Engine Watch"

In this case I've again used double quotes to say it should be
searched as a phrase but notice this time that I've used capital
letters as this does make a difference to the results (although a
Representative from Snap! told me that it doesn't!).

If a site is not categorised yet (like Free Pint) then the search
results are provided by Inktomi but without the category listing.

However if the site is categorised, like Search Engine Watch, you will
see the Snap! category of "Computing & Internet: Internet: Searching &
Navigation: Search Tips" above the link to the site. Click on that
category link and you'll see a shorter version of the Yahoo! listing.


Solution 2 - Meta Words
=======================

The problem of course with the above solution is that it is limited to
those sites which are categorised by the directories. Yahoo! boasts
about one million sites, whilst Snap! has around 200,000 sites in
the directory.

A more comprehensive solution is to use search engines which offer
"Meta Word" searching.  These are extra words you can put in front of
your search terms to perform more sophisticated searches.

Taking two of the top search engines as examples, HotBot and AltaVista
offer limited use of meta words.

HotBot provides the meta word "domain:" which should allow you to do
something along the lines of:

               "free pint" NOT domain:freepint.co.uk

However, although HotBot's help section indicates the above should
work there appears to be an error with the search engine and it
doesn't. Neither does:

              free AND pint NOT domain:freepint.co.uk
             (free AND pint) NOT domain:freepint.co.uk

Notice in the first example how you can indicate phrases with double
quotes and that searching is case insensitive. The only time HotBot
takes case into consideration is with what it calls "Interesting
Case", for example where there is a mix of upper and lower case like
the Apple owned computer platform "NeXT".


Moving over to AltaVista, this engine offers the meta word "link:".
Therefore to find those sites that link to the Free Pint Web site you
would search:

                        link:freepint.co.uk

However this can still cause problems by listing parent sites and the
original site itself. For instance, the above search lists Willco's
Web site (publishers of Free Pint).  AltaVista does offer the meta
word "domain:" but it is limited only to the end of the domain, i.e.
you can search "domain:uk" but not "domain:freepint.co.uk". Therefore
you cannot exclude the parent or original site.

Out of interest, make sure you always search AltaVista with lower
case.  A search for "free pint" will also pick up "Free Pint" and
"FREE PINT", however searching for "Free Pint" in AltaVista will not
pick up pages mentioning "free pint" or "FREE PINT".


It would be nice therefore if you could search for the "domain:" meta
word in HotBot and then somehow connect this to the "link:" meta word
in AltaVista. This solution is in fact offered by the search engine
Infoseek. I don't use this engine very often and it isn't a particular
favourite of mine, but I have to say in this case it comes up trumps.
What we want can be achieved by a search for:

                +link:freepint.co.uk -url:freepint

Note the use of the meta word "link:" as before, but that "domain:"
has been replaced by the more powerful "url:" which can search for
words appearing in the URL (uniform resource locator = address).  I
have also added a plus sign to say I definitely want a link to
freepint.co.uk, and a minus sign to say I definitely don't want a
mention of the word "freepint" in the URL. We can also solve the
problem of removing listings of the parent site by adding:

                            -url:willco

This can be especially useful for Webmasters wanting to know which
sites link to their own.


It is therefore possible to do quite sophisticated searches in the
engines, but watch out as quite often they won't work as expected and
there will not be any indication why. Keep an open mind about the
engines you use, and perhaps every so often visit those you wouldn't
ordinarily use and find out about their extra functionality by looking
at the Help pages.

Enjoy practicing reverse psychology!
William


Useful Links
============

Yahoo! - http://www.yahoo.com/ or http://www.yahoo.co.uk/
Snap! - http://www.snap.com/
Search Engine Watch - http://www.searchenginewatch.com/
HotBot - http://www.hotbot.com/
AltaVista - http://altavista.digital.com/
Infoseek - http://www.infoseek.com/

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William Hann is the founder of the Internet services company "Willco"
and the Managing Editor of "Free Pint". William has previously worked
for a number of online information providers including The Financial
Times, DIALOG and News International, and is a Member of the Institute
of Information Scientists (MIInfSc). He can be contacted by email to
w.hann@willco.co.uk or via the Web at http://www.willco.co.uk/

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Global Gold has just released 2b.co.uk. 2b is the first interactive
portal for the UK with News, Weather, Maps, Special Offers, Cyber 
Cafe Listings, Classified Adverts and more.

The site came live this weekend and has new features being installed 
each week from now on.

         The site can be accessed at http://www.2b.co.uk/

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          Free Pint Web Site - "Have you visited lately?"

See all past issues, our awards and press coverage, information 
about advertising and authoring, and reserve your free copy.

              Visit http://www.freepint.co.uk/ today!

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                          FEATURE ARTICLE

                        "Electronic commerce"
                           By Martin White

In attempting to compile an annotated list of the best Web sites on
electronic commerce issues I have set myself an impossible task. In
the intranet business the money makers are software and systems
companies, and consultants. The stakes in electronic commerce are much
greater, and extend beyond the technical issues to cover taxation,
data privacy, the prevention of fraud, the rights of customers, the
legality of electronic contracts, and the impact on national and
global economic stability. Because the issues are so complex and
far-reaching the range of Web resources is already very wide, and
increasing at a quite remarkable rate. It also means that using any of
the search sites just looking for 'electronic commerce' as a search
term is going to find only a small proportion of relevant material as
this term, which has only really been widely adopted fairly recently,
may not appear in many of the sites or documents. Only quite
sophisticated search strategies are going to work.

In this article I have therefore concentrated on some of the emerging
gateway sites, especially those managed by companies and organisations
with a vested interest in maintaining the sites. I would welcome
contributions from Free Pint subscribers on important sites that I may
have missed. One final word of warning. As interest in electronic
commerce does accelerate some of the sites listed below may be
restructured to highlight electronic commerce offerings, and of course
the URLs will change. 

The timing of this article was not arbitrary. Electronic commerce has
its origins in electronic data interchange (EDI) which emerged in the
mid-1980s as the archetypal value added service. The origins of EDI
can be traced back to the logistics procedures developed during the
Berlin Airlift, the 50th Anniversary of which was marked this year. In
addition there is to be a Ministerial Conference on Electronic
Commerce in Ottawa on 7-9 October this year, organised by the OECD,
which has had a keen interest in electronic commerce for some time.
Decisions that should (hopefully) be made at this conference will
undoubtedly accelerate the development of electronic commerce
applications worldwide.


Background

If you are looking for background information on electronic commerce,
then the OECD is a good place to start. Early in 1997 the OECD issued
a Policy Brief on Electronic Commerce which sums up the issues very
neatly in just seven pages. 

http://www.oecd.org/publications/Pol_brief/9701_Pol.htm

This is in the Free Publications section of the OECD site, but may
well move if the OECD revise their site following the conference.
There are a number of other OECD reports on the subject, including
the report by the Group of High-Level Private Sector Experts on 
Electronic Commerce, often referred to as the Sacher report after the
name of its Chairman.

For a larger scale report, albeit with a US emphasis, do read The
Emerging Digital Economy, published by the US Department of Commerce,
and which can be downloaded as a pdf file from

http://www.ecommerce.gov/

Also worth looking at is Making Electronic Commerce Work, from IBM,
and a worldwide survey about the rate of adoption of electronic
commerce undertaken by Deloitte Consulting, which is somewhat hidden
under "Surveys" on the Deloitte site. 

http://www.ibm.com/ibm/publicaffairs/electronic/index.html
http://www.dtcg.com/research/announcements/rlscopy.html

It almost goes without saying that you should check out the definitive
source of survey information on internet topics, the NUA site in
Ireland, which has a section under its Business heading for E-Commerce

http://www.nua.ie/surveys


Gateway sites

A number of quite comprehensive gateway sites have started to emerge
during 1998. The first one to visit is the site developed to support
the OECD Ministerial Conference referred to above. This is to be found
on the site created for the conference, and so might have an uncertain
future. There are about 60 sites listed, many with helpful
annotations, but the selection is rather arbitrary (the syllabus for
the MIT electronic commerce course, for example, seems rather
specialised) but it is well worth a session of diligent bookmarking.

http://www.ottawaoecdconference.org/english/related-sites/default.html

Another comprehensive list has been developed by the Electronic
Commerce Association, offering around 140 sites, though many of these
are rather general news sites (such as the Financial Times site) and I
would have to say the emphasis is on quantity rather than quality.
There is only limited, and sometimes misleading, annotation, but
hopefully the ECA will get its act in order in the near future. 

http://www.eca.org.uk/resources/hotlinks.html

I have already mentioned the US Department of Commerce site, and
already the Department has a Secretariat for Electronic Commerce.
Somewhere in this Secretariat is an avid Web surfer, because the DoC
has put together a very sound set of links, many of them to national
and global organisations. No annotations though, but you can't have
everything.

http://www.ecommerce.gov/internat.htm

Or can you?  At present one of the most dynamic and eclectic lists is
maintained by Roger Clark, a Visiting Fellow in the Department of
Computer Science, Australian National University. The site also has a
free-text search facility, and gives email discussion sites as well. A
remarkable effort. Bookmark it and make his day!

http://www.anu.edu.au/people/Roger.Clarke/EC/index.html

Finally in this section, one which need not detain your index finger.
Year-X Ltd is a UK consultancy company, and has a site of electronic
commerce sites which is endorsed by the Electronic Commerce
Association (see above), and is also on the OECD Ottawa Conference
list. According to the home page the site was last updated in November
1996.

http://www.year-x.co.uk/ec/home.htm


Other interesting sites

These sites are a highly personal selection of those I have been using
recently for my consulting work, and in developing a TFPL seminar on
electronic commerce we are holding on 23 October.

For a number of good reasons the European Commission has a keen
interest in electronic commerce. DGIII of the Commission has set up a
Financial Issues Working Group as part of its work within the G8-10
Project to develop a global marketplace for small and medium-sized
enterprises. The focus is more towards electronic finance than the
totality of electronic commerce, but looks to be a site worth
monitoring. Currently it is still very much under development. Also
worth attention for anyone interested in electronic money is a site
maintained by Roy Davies at Exeter University. Short but good
annotations - this is how it should be done!

http://www.ispo.cec.be/fiwg/index4.htm

As you see the FIWG site sits within the Information Society Project
Office site of DGXIII, and this site itself is starting to be a good
source of electronic commerce information. Responsibility for
electronic commerce extends across a number of Directorate Generals,
including DGXV for data protection and the directive on electronic
signatures.

http://europa.eu.int/comm/dg15/en/media/infso/sign.htm

The UK Government has the same problem, so it is probably best to
monitor the various departmental press releases (such as at one below
on the Secure Electronic Commerce Bill) on the Central Office of
Information site as well as the Department of Trade and Industry site.

http://www.coi.gov.uk/coi/depts/GTI/coi0803e.ok
http://www.dti.gov.uk/

As you might expect there are a number of lobbying groups being set
up. The following three are potentially among the most important of
these groups at the present time. Their sites are very much in the
development stage (especially CommerceNet UK, which breaks most of the
rules about Web site design!!) but hopefully will improve.

CommerceNet
http://www.commercenet.org.uk/

Alliance for the Internet in Europe (a4ie)

http://199.4.27.4/a4ie.html

Global Business Dialogue

http://webnz.com/gbd/structure/origins.htm

I have already mentioned the Electronic Commerce Association

http://www.eca.org.uk/public/publicinfo.html

and finally there is the Electronic Commerce in Europe

http://www.ec-europe.org/

Many of the major IT companies have some reference to electronic
commerce, though neither Netscape or Microsoft have enough to offer
that I feel the need to list their sites. The current leaders include
Hewlett Packard, with their excellent E Business Magazine, and of
course IBM. However as well as the main IBM site, do have a look at
the IBM Institute for Advanced Commerce, which has only recently
started up but looks to be a very good source of technical papers. 

http://www.hp.com/Ebusiness/toc.html
http://www.ibm.com/e-business
http://www.ibm.com/iac/about.html

Finally two magazines.  Internet.Com comes from Mecklermedia
Corporation, so the content is good once you have worked out how to
navigate the site.

http://e-comm.internet.com/

From Switzerland comes Electronic Markets, which has been published
since 1991. The coverage is quite broad and European/international in
its slant.

http://www.electronicmarkets.org/


In conclusion

As I pointed out at the beginning, to save you scrolling back up, 
this article can do no more than start you out on sources of
electronic commerce information. I have rather deliberately excluded
sites looking mainly at legal issues, but I trust that there is
something here new to most of you. Comments about errors and omissions
gratefully received.

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Martin White is a Principal Consultant at TFPL, working mainly on
projects for clients in the information and IT industries. His
interests in EDI go back to senior positions at International Data
Corporation and Logica. He is currently working on a number of
projects looking at the linkages between intranets, extranets and
electronic commerce. He can be contacted at martin.white@tfpl.com

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                          FREE PINT FACT

Jane manually tracks every new subscription ... therefore we know that
    38% of subscribers are in the UK and 25% are in North America
       15% are in Europe and 16% are elsewhere in the world
      6% didn't tell us where they were when they subscribed

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                        FREE PINT FEEDBACK

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Subject: My Favourite Site - Northern Light
From:    Peter Delgrosso, Account Executive,
         Blanc & Otus Public Relations
Date:    4th September 1998

William,

My favourite Web site for serious information searching on the 
Internet is Northern Light.  

                      http://www.nlsearch.com/

Yahoo and Excite are good for free email and chat, but if you need a
complete research tool, Northern Light is your answer.  For the
serious researcher or business professional, the Northern Light
research engine finds what you need by indexing the Internet and its
own Special Collection of over 5,000 sources that aren't readily
available on the Web.  In a profession such as Public Relations where
information is essential, I rely on Northern Light.  It hasn't let me
down yet.

Peter

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Subject: Web Resource Books
From:    William Hann, Managing Editor
Date:    16th September 1998

I have received a super book from a Free Pint reader - Marjan Glavac
has sent his book "The Busy Educator's Guide to the World Wide Web"
(ISBN 0-9683310-0-9). Packed with loads of Web resources for teachers,
the book also features a host of other tips like 25 reasons why every
school should have a Web site and pointers to resources helping you
develop your Web site. For only US$14.95 this book is excellent value
for money - worth it just for the Web site directory at the end
listing 250+ top educational sites.

If you want to buy the above book then you may be interested in an
email I received from Germany about Internet book buying:

Dear Mr. Hann:

With much interest I have read your article "Web Slavery - Automating
Information Retrieval" about Internet Agents in Free Pint #15.

In connection with the article I would like to draw your attention to
our website at http://www.acses.com , a book price search engine which
compares offers from Amazon.com, Barnes & Noble and 23 further
Internet bookstores. Acses finds the internetwide best offer for any
book in a few seconds. Thought it could be interesting for you and
your readers, too.

With best regards from Germany

Christoph Janz, Acses, Muenchhoff & Janz GmbH

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Subject: Free Pint No.21 - Legal Resources
From:    Peter A Papadopulo, Attorney, South Africa
Date:    3rd September 1998

Dear Free Pint,

I recently subscribed to Free Pint and was particularly interested in
the feature article "Legal Resources on the Web". I am an attorney,
practising in South Africa, and found the resources listed in the
article of great help and interest. I recently launched an e-mail
newsletter which would provide articles and snippets of information on
the law in South Africa. The newsletter is distributed free of charge
and the content is primarily aimed at the person in the street.

I approached a number of colleagues, as well as a few academics, who
regularly publish articles in newspapers, magazines and other
professional publications. Of the fifteen odd approached, I received
two replies. One was not interested and the other related to me a
tale of woe. He regularly contributes an article to a leading daily
newspaper and manages a web site dedicated to South African law. His
web site offers all sorts of interesting snippets of information free
of charge. His experience was that the person in the street was not
interested in reading newsletters dedicated to legal subjects. 

As I recently took the plunge, in an attempt to offer a public
service, I was somewhat disheartened by these remarks. I don't know
whether you or your readers have had a similar experience. At this
stage, the only subscribers that I have are a few friends and
acquaintances. They all seem to enjoy receiving the newsletter every
two weeks.

Anyway, I think Free Pint is great and look forward to receiving the
next issue.

Best regards
Peter A Papadopulo
http://come.to/papadopulo

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Subject: Law resources
From:    Patrick Overy, EDC Librarian, University of Exeter
Date:    3rd September 1998

Thanks for the article on legal resources and the mention of Sarah 
Carter's page at Kent. Could I put in a plug for my page (part of 
Exeter Subject Tree) at

http://www.ex.ac.uk/~PVGKersh/lib/lawweb.html

and its associated page on European Information at

http://www.ex.ac.uk/~pcovery/lib/eurostudies.html

Thanks for the excellent and helpful articles in Free Pint!

Patrick
http://www.ex.ac.uk/~pcovery/lib/edc.html

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Subject: Web Splash Pages
From:    Dan Pease
Date:    2nd September 1998

I'm looking for a way to have a splash page only show for 3 to 5 
seconds then move the user on to the home page.

Your newsletters are great!

Thanks
Dan

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          WE'D LOVE TO KNOW WHAT YOU THINK OF FREE PINT!!

If you have a comment, suggestion or favourite site then why not 
contact the Free Pint team now by email to feedback@freepint.co.uk 
remembering to include your name, title and company or organisation. 
Please note, if you write to us we may publish your letter in whole 
or part for the interest of our subscribers unless you request 
otherwise at the time of writing. Please let us know if you wish 
your contact details to be withheld.

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Thank you for reading Free Pint.  We hope you will forward this copy
to colleagues, friends and journalists, or ask them to visit our Web 
site soon at http://www.freepint.co.uk/

                       See you in two weeks!

                           Kind regards,
                   William Hann, Managing Editor
                      william@freepint.co.uk

(c) Willco 1998
http://www.willco.co.uk/

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                      FREE PINT FUTURE ISSUES

17/09/98 #23 - Search Engine Tips
01/10/98 #24 - Modems and Medicine
15/10/98 #25 - Business Sources

                                                        [Provisional]
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                        CONTACT INFORMATION

William Hann, MIInfSc, Managing Editor
  e: william@freepint.co.uk
  t: +44 (0)1784 455 435
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Free Pint (ISSN 1460-7239) is a free email newsletter for anyone who
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