Newsletter No. 18
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Free Pint "Helping you make the most of the Web" http://www.freepint.co.uk/ ISSN 1460-7239 9 July 1998 #18 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = IN THIS ISSUE EDITORIAL TIPS AND TECHNIQUES "Small is Beautiful: Being a Small Business on the Internet" by Matt Moore FEATURE ARTICLE "Statistical Information on the Web" by Lynne Clitheroe FREE PINT FEEDBACK ANAGRAM CONTACT INFORMATION ONLINE VERSION WITH ACTIVATED HYPERLINKS http://www.freepint.co.uk/issues/090798.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = INTERNET RESEARCH: ELECTRONIC NETWORKING APPLICATIONS AND POLICY http://www.mcb.co.uk/intr.htm The first online and international peer reviewed journal offering serious discussion and exploration of a powerful information resource, currently in its 8th volume. For more information and a free 30 day trial, e-mail Chris Keenan at ckeenan@mcb.co.uk. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [mc181] EDITORIAL WOW ... Free Pint now has a staggering 10,000 subscribers! We would like to thank you all for doing such a fantastic job of telling colleagues and friends about Free Pint. You obviously enjoy reading each issue and from the feedback we receive the message is clearly "Free Pint Forever"! You may also have noticed in the last couple of weeks that Free Pint has cropped up in popular newsletters, magazines and conferences around the world, including Sweden, Canada, France, Norway, Belgium, and the United States! Thank You for your fantastic support! Once again we bring you a feature packed issue. We start off with a look at how small businesses can make the most of the Web, which is followed by a detailed look at what statistics resources are available on the Web in the UK and around the world. As always, the Feedback section is full of your letters and questions. By the way, many of our readers print Free Pint out (it comes to about 10 pages) and read it at a more convenient time. Once again, thank you from the Free Pint Team for your support, and may I now invite you to read on and enjoy your eighteenth Free Pint! Kind regards, William Hann Managing Editor william@freepint.co.uk http://www.freepint.co.uk/ PS: Free Pint looks best in a fixed width font like Courier, and is easier to read and use if you print it out first. Reserve your free copy of Free Pint by emailing subs@freepint.co.uk or visit http://www.freepint.co.uk/ where you will also find past issues, advertising & authoring details. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT UPDATE Keep informed of Free Pint's progress by receiving the Update every other month. Reserve your free copy on the page for advertisers at: http://www.freepint.co.uk/advert.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TIPS AND TECHNIQUES "Small is Beautiful: Being a Small Business on the Internet" by Matt Moore According to a recent Datamonitor survey, of the 1.2 million European companies accessing the Internet in 1997, 50% had fewer than 10 employees. As one of these small businesses, you now have an Internet connection. Unless your company has specific technology requirements, it will be a modem-accessed account with an ISP - giving an e-mail, WWW access and server space for your own site. What can you do with these? Well, meet new clients, keep old ones, improve products and keep up to date - in fact, pretty much what you've always done - only better. A word of warning - the Internet can be a complex and time-consuming environment. Fix the amount of time you allow yourself (say one hour per week) and stick to it. Meeting People The first issue of Free Pint contained an excellent introduction to business information sources on the World Wide Web.(This issue is still available from the Free Pint Web Site at http://www.freepint.co.uk/). Many of these sources will be of use to you. However, most business people already know what's going on in their markets - because they hear it from their peers. The Internet is a vast, interlocking series of niche markets. People may already be publicly talking about you and your products without your knowledge. There are many places to meet people. Usenet consists of thousands of bulletin boards. The groups are organised hierarchically. A few are specifically business-orientated. Others discuss topics relevant to your market. Usenet can be searched using AltaVista (altavista.digital.com) and Hotbot (www.hotbot.com) as well as the specialised Dejanews service (www.dejanews.com). E-mail discussion lists are the 'private' versions of Usenet. Posting to these discussion groups are sent only to subscribers and such groups may be moderated (i.e. content is edited before distribution). The most comprehensive search tool for these is Liszt (www.liszt.com). The most developed meeting places are the virtual community sites, where resources as well as communications are offered to specific groups - often in a specific sector or around a locality. Despite their individual differences, there are some common guidelines that should be noted no matter what forum you use. Much of what is said in any discussion area will be irrelevant to you. It is possible to screen e-mails, but easier to set your e-mail program to forward all discussion list information to a separate folder where you can look at it when you have a spare moment. Most bulletin boards and discussion lists have an American bias - but there are a growing variety of national and international sites. Perhaps the most important issue of all is how to behave. Certain kinds of behaviour will give you a bad reputation and will provoke retaliation from other users. 'Spamming' - the indiscriminate posting of a message across multiple forums - is one of these. So is the posting of irrelevant messages to bulletin boards. This can be avoided by reading the FAQ (Frequently Asked Questions) postings that define the purpose of a forum and also prevent new contributors from advertising as this is a touchy matter. Most advertising posts are viewed as irrelevant junk mail by list users. A better strategy is to begin to contribute to a group as a user. Offer information, ask questions and mention your products and services as and when they are relevant. If you are clever, you can link what you do here to your web site. Your Site As a small business, it is unlikely you have a dedicated webmaster. This means you will have to keep the site simple. This is a good thing. Too many sites contain unnecessary graphics, special effects, and complexity. They are the equivalent of being transferred eight times during a phone call, annoyed by over-excited 'hold' muzak and told the individual you need is on holiday. People should want to visit your site. Although one person should have responsibility for the site, try to involve others. Think of it from a marketing rather than an IT perspective. Get a domain name linked to your identity. Remember to integrate your site into the rest of your marketing plan. Does all your stationery contain your e-mail and your URL? Does your site have the same kind of feel as your print brochures? Provide some information about yourself and your products and services - but do more, e.g. a web site can provide a continually updated catalogue for clients. Don't be afraid to steal good ideas from other sites you see. Update content regularly - ideally once a month - and state on each page when it was updated. Keep it simple - no page should be more than 3 or 4 clicks from the homepage and the site should work equally well with the graphics option turned off. There are many good HTML style guides to help you do this (http://www.ncsa.uiuc.edu/General/Internet/WWW/HTMLPrimer.html), as well as good HTML editors (for instance, HotMetal Pro http://www.softquad.com/products/pc-hmp4.htm). Offer plenty of opportunities for feedback, including structured response forms and e-mail. Respond to e-mails quickly - this will give you an edge over larger organisations with internal bureaucracies. The key assets you have as a small business are flexibility, speed of response, and a personalised identity. Use the Internet to make the most of these. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Matt Moore is an Information Specialist with Information Research Network (IRN), an independent market research consultancy (http://www.irnxxx.co.uk). He is responsible for the Interstat broking service - providing clients with statistical research - and the development of Webstat - a web-based statistical resources site. IRN offers a full range of market research and analysis services. Areas of specialist expertise include travel and transport, leisure, business information, manufacturing and IT. IRN can be contacted at irnxxx@easynet.co.uk. > * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Signed football shirts for auction! Every UK Premier and Nationwide League team, including England, has donated signed shirts to The Guide Dogs for the Blind Association in their 'Put your Shirt on a Dog' promotion. Professionally framed, the shirts are being auctioned through telephone bids to raise funds for the charity. Find more information at www.gdba.org.uk under the 'What's new' banner or by telephoning: 0930 122 822. Lines are open until 18 July and winners will receive their shirts at Wembley Stadium on 12 August. (Registered Charity No: 209617) > * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * [gd182] FREE PINT FACT Publishing each issue of Free Pint involves sending 300MB of emails! > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FEATURE ARTICLE "Statistical Information on the Web" by Lynne Clitheroe There is a great deal of statistical information on the Internet. However, users need to be confident that the information is reliable and comes from a reputable source. For economic and social statistics, the national statistical offices of individual countries are good places to start. In the last two years the amount of statistical information available at the web site of the UK Office for National Statistics (ONS) (http://www.ons.gov.uk) has greatly improved and is continuing to do so. This article looks at the developments that are taking place at the ONS and how the site now compares with other national sites in terms of the amount of free statistics available and the range offered through paid services. Improved access to statistics in the UK The ONS was formed two years ago with the merger of the Central Statistical Office (CSO) and the Office of Population Censuses and Surveys (OPCS), with the aim of a single government agency providing a comprehensive picture of economic and social life in the UK. The establishment of the ONS has been accompanied by various product developments and marketing initiatives aimed at improving external access to official statistics. The ONS has developed a number of information booklets and guides to direct users to sources and to explain the statistics in more detail. For example, the Guide to Official Statistics provides brief details of economic and social data and their availability. The third and much improved edition was published in 1996 and is also available at the ONS site. However, the guide is now to be superseded by a more sophisticated system for the retrieval of data and one that will be regularly updated. StatBase At the recent Business Information Show in Islington, hosted by the ONS, several national statistical offices had stands promoting their services including Internet developments. The ONS itself had a stand devoted to StatBase, "the unique new information database giving you direct access via the Internet to the huge range of official statistics available from the Government Statistical Service". Access to StatBase will be via the GSS home page: http://www.statistics.gov.uk and the ONS site: http://www.ons.gov.uk. The idea of StatBase is that it will provide not only a comprehensive catalogue of GSS statistics, but also a route to the statistics themselves, which will be presented in a consistent format, making comparisons across data sets and time series easier. StatSearch will be the catalogue, containing information on censuses, surveys, publications, information sources and also details for further information and advice. It will provide a directory and keyword search facility to find out what information is available. StatStore will be the part of the database that holds all the statistics available on the system and will have the facility to view or download statistical data online, into spreadsheets if required. There will also be access to Navidata 2, the software tool that enables the manipulation of time series data into charts and maps. The ONS says that key economic and social statistics will be available from July 1998 and further phases will extend the range of data and facilities. How does this compare with the web sites of other countries? Many sites of national statistical offices offer some free statistics, such as press releases on economic indicators and a snapshot of the country with the title of Spain in Figures, (http://www.ine.es/), Italy in Figures, (http://www.istat.it), Hungary in Figures, (http://www.ksh.hu), etc. Likewise, on the ONS statistics page, there is a link to UK in Figures, the online version of the free booklet from the ONS giving basic economic data for five years. StatBase will also offer free access to a range of key statistical information, as well as to definitions and descriptions of data. However, charges will be made for access to other statistics and the ONS emphasises that it would not be possible for the entire range of statistics to be available. Statistics Netherlands has more ambitious plans with the launch of StatLine, an English version of which will be available at the end of this year. StatLine databases are composed of publications so you can search or browse in related publications as you would in a library. StatView is the program designed to access StatLine and can construct tables, charts and maps. StatView 2.0 is to be released in Summer 1998. All the information will be available free of charge. Statistics Netherlands say that the web version of the Statistical Yearbook will contain more data than is currently available in the hardcopy version (http://www.cbs.nl/indexeng.htm). Reliability and up-to-date information are promoted as the assets of a news service run by Statistics Finland, that follows the economic development of 50 countries around the world. It gives a complete overview of key economic indicators and trends in Western and Eastern Europe as well as in the Pacific region. The IBSNews service (http://www.stat.fi/ibs) publishes news items that include economic indicators, GDP, employment, trade, etc. on the Internet. The news is edited at Statistics Finland from press agency sources, economic publications, statistical agencies and research institutions. There is a search engine and historical information can also be located in the databank. The service operates on a subscription basis and is available in English. Links to other sites These are just three examples of developments at national statistical sites. To discover what is available at other sites, it is worth exploring the links offered from the ONS site. Approximately 70 statistical organisations are listed, including those of some of the more difficult countries on which to obtain statistical information. In general, a wider range of statistical information is available in the native language, but many sites have the facility to view the data in English. It will be interesting to see if Statistics Netherlands continues with its plan to publish very detailed statistics completely free of charge. Most national statistical offices are now offering subscription services for access to a greater range of official statistics. The UK is now following this trend with the launch of StatBase. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Lynne Clitheroe has recently set up Lynne Clitheroe Business Information Service, providing a range of services that includes a rapid response enquiry service, confidential telephone research and in-house training courses on statistical information. Before setting up and managing an enquiry service in London for three years, Lynne was an Information Specialist at the University of Warwick Business Information Service. She is a regular speaker at business information seminars and writes articles for business publications. Further information: Lynne Clitheroe Business Information Service, 25 Ashley Court, Morpeth Terrace, London, SW1P 1EN. Tel. +44 (0) 171 630 6535. Fax. +44 (0) 171 828 7047. E-mail:lclitheroe@easynet.co.uk. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = All past issues of Free Pint at http://www.freepint.co.uk/issues/issues.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FEEDBACK > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Free Pint Feedback From: Alex Bienkowski Date: 7th July 1998 Mr. Hann, I subscribe to Free Pint, read each issue carefully, route the printed item, suitably marked to my colleagues and keep the returned issues in my office, for what purpose I am not exactly sure. I have learned a great deal about online information systems and, writing as I do from the Gulf Coast of Texas, I find the European and especially the UK perspective very interesting and refreshing. Please continue to produce this highly valuable document as long as it is possible for you to do so. I particularly enjoyed Dr. Enriquez Harris's survey of the Biosci Info scene and I ask you to forward my thanks to her. I have added two links from her recommended list to my bookmarks and am planning to forward notification of several others to persons on the Biochemistry and Human Genetics department here. So, the seed is not falling on stony ground. With good wishes Alex Bienkowski Reference Librarian University of Texas Medical Branch > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Question: software for checking URLs? From: Mark Hepworth Date: 16th June 1998 Hi Free Pint, Is there software that one can use to check automatically whether the URLs on a Home Page are still functioning i.e. no error message and gets through to a Home Page? Checking whether it is the same Home Page as originally referenced may be either too difficult or not necessarily useful. An updated and hence changed page may still be relevant. Best wishes, Mark Hepworth, Division of Information Studies, Nanyang Technological University, Singapore Rex Cooke replies: Can any of our other readers help Mark out on this one? If you have a suggestion or answer then please send it to Free Pint Feedback by email to feedback@freepint.co.uk. We will pass your letters on to Mark and summarise useful responses here in future issues. > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Subject: Half Pint From: Lynn Robertson Date: Thu, 25 Jun 1998 Dear William, Congratulations on the birth of your daughter (Free Pint #16)! BUT why no update on Half Pint in #17!!! As the Mum of 5 mostly Full Pints, who's only an Info Professional in my second career, occasional pintlet news is of interest! And, of course, we Free Pinters are sort of family anyway! [10,000 Courtesy Aunts and Uncles!!! All those electronic First Birthday cards next year!!!] Great mag - keep up the good work - even technophobes like me find a lot of useful stuff in Free Pint and I don't hesitate to recommend it to everybody. Lynn Robertson, Aberystwyth University William Hann replies: Thank you for your kind note. I apologise for not keeping you all informed of our Half Pint Imogen's progress. She is doing very well and is almost managing to smile ... quite a feat for a four week old! Watch this space for occasional Half Pint progress reports! > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you have a comment, suggestion or letter then we would love to hear from you. Why not email the Managing Editor William Hann directly to william@freepint.co.uk. Please note, if you write to us we will not publish your letter if you do not wish us to, and cannot guarantee a reply to all letters. Letters may be edited for content and length, and contact details will be withheld. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ANAGRAM "That's one small step for man, one giant leap for mankind." Neil A. Armstrong is an anagram of "A thin man ran; makes large stride, left planet, pins flag on moon! On to Mars!" [Thank you Eric O.] > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FUTURE Issue #19 - "Tourism & Leisure" & "UK Search Engines" Issue #20 - "News Aggregation" & "Trade Association Resources" Issue #21 - "Local Newsgroups" & "Legal Resources" [Subject to change] > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Thank you for reading Free Pint. We hope you will forward this copy to colleagues and friends or ask them to visit our Web site soon at http://www.freepint.co.uk/ See you in two weeks! Kind regards, William Hann, Managing Editor william@freepint.co.uk (c) Willco 1998 http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = CONTACT INFORMATION William Hann, Managing Editor Email: william@freepint.co.uk Tel: +44 (0)1784 455 435 Fax: +44 (0)1784 455 436 Rex Cooke, Editor Email: rex@freepint.co.uk Tel/Fax: +44 (0)171 681 1653 Alison Scammell, Account Director Email: alison@freepint.co.uk Tel: +44 (0)181 460 5850 Address (no stamp needed) Willco "Free Pint", Freepost SEA3901, Staines Middlesex, TW18 3BR, United Kingdom Web - http://www.freepint.co.uk Advertising - ads@freepint.co.uk Subscriptions - subs@freepint.co.uk Letters & Comments - feedback@freepint.co.uk Latest Issue Autoresponder - auto@freepint.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Free Pint (ISSN 1460-7239) is a free email newsletter for anyone who uses the Internet to get information for their work in any business or organisation. The newsletter is written by professionals who share how they find quality and reliable information on the Internet. To subscribe, unsubscribe, find details about contributing, advertising or to see past issues, please visit the Web site at http://www.freepint.co.uk/ or call +44 (0)1784 455 435. Please note: The newsletter is published by the information consultancy Willco (http://www.willco.co.uk/), and the publishers will NEVER make the subscriber list available to any other company or organisation. The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. All rights reserved. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
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- Publication Date: 8th July 1998
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