Newsletter No. 14
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Free Pint Helping you find quality information on the Web ISSN 1460-7239 14 May 1998 #14 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = IN THIS ISSUE EDITORIAL TIPS AND TECHNIQUES "Six Opinions on Internet World UK" gleaned by William Hann FEATURE ARTICLE "Deafblind access to the Web" by James Gallagher FREE PINT FEEDBACK CONTACT INFORMATION > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TFPL RECRUITMENT SERVICES...finding the right people * Business & Financial On-Line Researchers * Product Managers * Sales & Marketing Staff * Information Analysts * Knowledge Specialists * Web Developers * Client Services Executives * Database Managers Contact us: TFPL Ltd. 17-18 Britton Street, London, EC1M 5NQ Tel 0171 251 5522, Email sam.grayson@tfpl.com or Web www.tfpl.com > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [tf141] Welcome to Free Pint Number Fourteen! We start this issue with the opinions on this week's Internet World exhibition in London from six influential UK Internet professionals. Was the show exciting, enthralling and eventful? Find out what the professionals thought. This is then followed by a fascinating article about how Deafblind users access and use the Web. The article contains tips on how Web site developers can make their sites more accessible, with a surprising list of sites which are totally unusable! How many people have you told about Free Pint? The newsletter can only remain free with your help to spread the word. If you find it useful and interesting then please tell the world by forwarding copies to colleagues, friends and especially journalists! May I now invite you to read on and enjoy your fourteenth Free Pint! Kind regards, William Hann Managing Editor william@freepint.co.uk PS: Free Pint looks best in a fixed width font like Courier, and is easier to read and use if you print it out first. Why not visit the Web site for past issues, advertising, author information, and of course the Free Pint Forum. All at http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Want your message seen by more than 8500 information workers? Full details on the page for Advertisers at: http://www.freepint.co.uk/advert.htm or call Alison on +44 (0)181 460 5850 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = TIPS AND TECHNIQUES "Six Opinions on Internet World UK" gleaned by William Hann Mecklermedia's Internet World UK Spring '98 is at London's Olympia this week, and even though the show has yet to finish we are showing off the timeliness of electronic publishing by providing you with the views of a group of six of the best known UK Internet professionals. We asked this influential group four questions about the show this year and have reproduced their answers here. The group consisted of Ivan Pope, CEO of NetNames International, Gail Robinson, Editor of Internet Magazine, Nick Gilbert, Business Development Director of NewsNow Publishing, Mark Cross, Producer of the UKdirectory (printed edition), Mark Stevenson, Technical Director at Gnash Communications, and Tim Dunton, Managing Director of Global Gold Internet Services. 1) In your opinion, what was the best product on show? ====================================================== MARK S: "I'll pick two if I may. Given the 'new seriousness' then it's got to be Broadvision's One-to-One product set. It really does deliver some great functionality for web-enabling organisation (both outwards and inwards) - harnessing the power of the web for business. For pure 'cool' then I'll go for the Superscape's VRT version 5.0 for building VR web-sites. Not least because the file sizes they're talking about look sensible for transport over the net. A VR site now looks like a real possibility for a lot of companies." IVAN: "Possibly Globalink's server side translation software - assuming it works!" GAIL: "MediaSurface - Good Web publishing tool from Webdevelopment" NICK: "Macromedia Director 6.5. and Flash 3" MARK C: "Conference Center by Telepost - http://www.telepost.net/ - the product is described as 'A Web-initiated conference calling service that gives you complete control over initiating and managing audio and document conference calls from virtually anywhere in the world.'" TIM: "NetNames domain name registration and management." 2) Did you notice any significant trends? ========================================= Generally accepted trends included: TIM: "Web advertising" NICK: "Telephony products" Whilst more businesses seem to be making money: MARK S: "Business is now the dominant force on the Internet - the show was dominated by vendors pushing serious business messages and solutions. Basically most people appear to be 'getting serious' (at last)." MARK C: "Encryption & E-Commerce stands" However, not all of the identified trends are good ones: IVAN: "The show seems to be getting smaller. It certainly hasn't grown since last year. Considering the rate at which Internet business is expanding, this seems very strange." GAIL: "The trend towards using empty stand space as handy picnic areas." 3) Which was your favourite stand? Why? ======================================== One company won hands-down in this category, which just goes to show that you must get a gut reaction from people passing your stand: it doesn't matter whether its good or bad (people may hate your stand) but as long as they remember it then that's all that really matters: IVAN: "Intelligent Environments - Year after year Intelligent Environments have doggedly stuck with the banana theme. Near naked men and women painted green keep everyone supplied with bananas. The stand is decked out like a jungle. Why? Who knows. It may be the dumbest stand concept ever known, but you can always direct people to your stand by saying '... and turn left at the Banana stand'. It's like a small jungle in a desert of blandness." MARK C: "Intelligent Environments - they made an effort to be different and their stand certainly was: a Virtual jungle stand recreated in Olympia, they didn't have to simulate the humidity and heat - everybody's stand had that!" Tim also went for "The forest place", and noted that now the online bookstore Amazon.com are coming to the UK, perhaps Intelligent Environments will have some stand theme competition next year! Other stand favourites: MARK S: "The Muscat stand - nice clean lines, spacious and stylish - and no blokes in loin cloths." NICK: "Intel - you've got to hand it to them. The sheer brashness of it made people forget the obvious question: What has Intel got to do with the Net?" GAIL: "Internet Magazine stand - Because we're selling lots of subscriptions there." 4) Were there any surprises at the show? ======================================== I'm afraid that every answer to this question gave negative feedback: IVAN: "The main surprise is the absence of surprises! I'd almost say dull, dull, dull." GAIL: "The lack of growth and money spent in the UK Internet market." NICK: "That Key IT vendors including Microsoft, Netscape, and HP were noticeable in their absence from the show floor." MARK S: "Well, how small the show was, how uninventive a lot of it was and how few women there appear to be in the business. Given that the web is now beginning to make serious money for a lot of vendors you would think the show would reflect this. Symptomatic of this seemed to be the complete disinterest from some stands in talking to anyone - notable offenders - Progressive Networks and Mistral Internet - you would have thought I looked like John Merrick or something." MARK C: "Very few ISPs present. No telcos present. No high end database vendors. No Microsoft/Netscape/Commercial Apache stand. InternetWorld? hhhmm" TIM: "Surprises: Intel were there. Netscape weren't." Conclusion ========== The show for the group definitely lacked sparkle and visitors with high expectations would have been disappointed. Rather than the single floor offering of Internet World, I would strongly recommend making time to visit the three or more floors of Learned Information's "Online 98" being held this year at Olympia from 8 - 10th December (http://www.learned.co.uk/). One highlight though was the NetNames party on the first night ... from which the industry is only just recovering. Nice one! William > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - I would like to thank the group for their opinions, and would ask that if you went to the show, or indeed are visiting one of the other shows in the Internet World Global Tour, then why not post your comments and feedback to the Free Pint Forum, available to all at http://www.freepint.co.uk/eforum.htm Please find here contact details for the winners and the contributors. The Winners =========== Broadvision (UK) Ltd http://www.broadvision.com/ Globalink - The Translation Company http://www.globalink-europe.com/ Intelligent Environments Group plc http://www.legacytoweb.com/ Internet Magazine http://www.internet-magazine.com/ Intel http://www.intel.com/Europe Macromedia http://www.macromedia.com/ Muscat http://www.muscat.com/ NetNames International http://www.netnames.com/ Superscape http://www.superscape.com/ TelePost http://www.telepost.net/ Webdevelopment Ltd http://www.webdev.co.uk/ The Contributors ================ Ivan Pope CEO NetNames International ivan@netnames.com http://www.netnames.co.uk/ Gail Robinson Editor Internet Magazine gailr@internet.emap.com http://www.internet-magazine.com/ Nick Gilbert Business Development Director NewsNow Publishing info@newsnow.co.uk http://www.newsnow.co.uk/ Mark Stevenson Technical Director Gnash Communications Telephone 0181 563 9946 Mark Cross Producer of the printed edition UKdirectory http://www.UKdirectory.co.uk/ Tim Dunton Managing Director Global Gold Internet Services http://www.globalgoldnetwork.co.uk/ > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - William Hann is the founder of the information consultancy Willco - providers of Web site consultancy and Internet training. Web: http://www.willco.co.uk/ Email: info@willco.co.uk Tel: +44 (0)1784 455 435 Fax: +44 (0)1784 455 436 > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = NEED MORE TRAFFIC TO YOUR WEB SITE? Developing your web site is only half the battle. Once your site is ready your target audience must be able to find it. WebPromote can devise a comprehensive online strategy to market your web site online. Services include: strategic linking, search engine registration, press release distribution, online advertising and much more. For info contact jane@webpromote.co.uk or call 0161 907 3309. Why not visit us at on the Web at http://www.webpromote.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = [wp142] Visit the Free Pint Web site for all past issues! http://www.freepint.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FEATURE ARTICLE "Deafblind access to the Web" by James Gallagher The technology age has arrived for all. And I mean ALL. This is a saying which I believe in totally. Why do I say this? Well right now you are sitting reading this article in the Free Pint newsletter on your computer monitor or on paper. I cannot use either of these formats to access this information. I am a Deafblind computer user, a totally blind and almost profoundly deaf person. But I can almost access the same information which you can receive on the Net. For people like myself of whom there are many of us on the Net - more than you probably think there are, we even have our own mailing list. But this is very much U.S. based. Many of us have our own Web pages. Some people have problems accepting this. How can people like myself have access to the Internet? Well I will try and explain how this can be achieved. And perhaps even try and help you to be more aware of us, and how to keep the Internet accessible for us all and not just for the sighted hearing world, which we all live in. The Internet is my gateway to the outside world. And not just a means of entertainment as you may use it. I am very enthusiastic about technology, if it wasn't for the latest advances then I wouldn't be able to access the computer and thereby the Net and you wouldn't be able to read this article. So this may explain to you why I am so intrigued by technology, it's my only way to access the real world of information. Now how can this be? I will try to explain how this is possible. For you the sighted hearing Net user, information is at your fingertips and this isn't just a figure of speech. Many Deafblind people can access a computer and thereby the Internet by using a device called a Refreshable Braille Display. You will probably be reading this article by sight, or if there are blind readers of Free Pint they will be hearing it on their speech synthesiser. I will try to give you some basics about how a Refreshable Braille Display is designed to work with a computer. In contrast to a computer's 24-line by 80-column screen, most Refreshable Braille Displays are designed to allow you to read the screen on one line display with 20 to 80 cells (a cell for every character), depending on what Braille display the person is using. In order to navigate around the screen, we press four directional buttons on the Braille display that are similar to the arrow keys on the computer keyboard. This is how Deafblind people can access the Net by using a Braille display. These devices sit under the keyboard and each character, which you see on the monitor, we can also feel the same character on our Braille displays. OK it may take some time to read certain articles and web pages but we have access to the information which you take for granted sometimes. But at the end of it we can access this information, which may be interesting Web sites or online magazines. Because we cannot use paper editions of magazines and newspapers I myself like to try and access their web edition but this can bring many problems, especially now that framed web pages are becoming more popular with computer magazines and Net publications. Also many major newspapers are now making their pages totally inaccessible for people like myself. This can be very irritating because this is the only way that I can find out what is happening in the world and to have this information denied to me by a Web page layout is very frustrating. Everyone seems to want frames on their pages and plenty of graphics. These are the things that seem to bring in sighted hearing people to their Web pages. But this denies us access. There are lots of examples of this. Many leading British news and media companies are preferring to have large and inaccessible Web pages. It really doesn't take much to make pages accessible for all and not just the tiny minority. If large companies and organisations have a framed Web page it wouldn't take much to have a purely text based page available as well. The hyperlink to this edition would be very close to the top of the page so that the Deafblind or blind person can find this link immediately and thereby have full access to this organisation's information and services. I will not continue with this line of discussion here but at the end of the article I will give some useful suggestions on how to make Web pages accessible, and what makes pages inaccessible. I have been on the Net for over two years now but for the first twelve months I was just able to send and read email letters and of course newsgroups. But last year I moved to Windows 95 so I am probably using the same system as you are. This is Microsoft Windows 95 and Internet Explorer 4.0, with Outlook Express to read email and newsgroups but the browser which I prefer is called Opera. This is an incredible little browser which can be easily configured to become completely accessible by all, including people like myself. This is how I travel on the World Wide Web. I spend a great deal of time on the Internet, helping other Deafblind people to find useful information, which they are searching for, and also helping them to access the Web. I also do voluntary work for Deafblind UK which is one of Britain's biggest and oldest organisations for Deafblind people. I do workshops for them, and sometimes on behalf of Deafblind UK I attend local Council meetings. I am trying to make people aware of what we are capable and how we can use computers. These workshops can certainly be interesting. Some of the questions the public asks can honestly be hilarious, but with some gentle enlightening we can help them to understand how it is possible. There's an old saying, which I like. It is 'Never judge a book by its cover'. Many people see a person's disability but never the person within it. Strength comes from within. The heart and soul of the person is what matters not the looks, this is just skin deep. I have a web site called Deafblind Link, the URL is http://www.s55wilma.demon.co.uk/. At this site I try to help other Deafblind people on the Net and the parents of a Deafblind child. This site also provides information and many resources on the Net about this condition. At my site you will also find out how people like myself communicate with the outside world, using the Deafblind Manual Alphabet. I have also just recently started to build another web site called A-Z to Deafblindness on the Net, the URL for the site is http://www.fortunecity.com/meltingpot/greenwood/476 These sites have been completely made by myself, I am proud of this little fact - it shows people what we are capable of, if just given a chance. Now here are just some suggestions on how to make you're pages accessible to all. A quick accessibility test: view each page with the images turned off. Can you get to all the linked pages without using the images? Does every image have descriptive ALT text? Good Alt text descriptions reflect the function of the graphic. Remember you are using images to relay information about your site. That information may be subtle, as in the images you choose to decorate your site, or it may be direct, as in charts and graphs. If a graphic conveys important information that cannot be summed up in Alt text, include a D link to a page that describes the image. My site uses D links for all graphics the first time they appear on a page. Avoid using frames or provide a No-Frames alternative. Make sure the No-Frames link is the first link in the frame with the initial focus. Avoid columns and some tables. Try style sheets to position graphics and text instead. Use descriptive text links that will make sense if read out of context. Very often a Deafblind or blind computer user will simply use a keystroke that moves the focus from link to link, especially when the text is in columns or formatted in such a way that makes the information confusing. Can you determine where a link will take you when you look just at the linked text? Some totally inaccessible British sites. Number 10 Downing Street Web Site http://www.number-10.gov.uk/ Well they promised us open government, but that was when they were after our votes. Their new Web site is one of the worst I have come across, and doesn't say much for their open government policy when their Web page is only available to sighted hearing people. Independent Television News ITN http://www.itn.co.uk/ This is totally inaccessible. Some well designed and accessible British sites. BBC News Online: Front Page. http://www.news.bbc.co.uk/text_only.htm/. This is an excellent site, which I use regularly. This is the text only version of the BBC News Online site. Perhaps ITN can learn some things from the BBC about making pages accessible. Royal National Institute for the Blind. http://www.rnib.org.uk/ Well I hope you have found this article interesting and enjoyed reading it. Perhaps you will consider learning more about Deafblind Internet users. If you are responsible for a Web site then please also note some of my suggestions for accessible Web site design so that everyone can use and enjoy your site. James > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - James Gallagher Deafblind Link http://www.s55wilma.demon.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Want to write for Free Pint? http://www.freepint.co.uk/author.htm > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = ANAGRAM This issue's anagram of "Willco Free Pint" is "Well rife con tip"! > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = FREE PINT FEEDBACK Following the InSite Pro review in issue 13 we had a number of letters from readers wanting to know pricing information for Information Access Company's product. We have included here the annual prices based on a one concurrent user license (prices are in pounds sterling): PROMT - 3500 Trade & Industry Database - 3250 Newsletter Database - 2000 Computer Database - 1600 Health & Wellness Database - 2000 Magazine Database - 1600 Company Intelligence Database - 2000 (free if PROMT and Trade & Industry are purchased) Other prices are available upon request and are subject to the type and number of databases purchased together with the type of license required. Discounts do apply for organisations buying two or more databases. Tel: +44 (0)171 930 3933 Fax: +44 (0)171 930 9190 Web: http://www.insitepro.com/ > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - As you probably know, the Free Pint team were at Internet World, sporting our flashy new "Free Pint" polo shirts. Indeed these caused so much interest (especially at the NetNames party) that various new subscribers have subsequently been sending the office messages like: "I'm at Internet World and a chap has just walked by with 'Free Pint' written on his T-shirt - that's got to be worth looking at!" > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Hi William Thanks for mentioning the Tim Berners-Lee presentation in the latest Free Pint. Actually, what a pity I didn't realise you were covering corporate intranets in the same issue, as the next item in our Meetings Hall's contents listing after the Berners-Lee talk is a recent Corporate Intranets colloquium. The papers are available in audio-visual form - see the slides synchronised to Real Audio soundtracks. Anyway, thanks again - I look forward to reading the next issue of Free Pint. Best regards David Rossall Project Manager, The Computer Forum IEE Publishing and Information Services Web: http://forum.iee.org.uk/ > - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Send your letters, questions and anagrams to letters@freepint.co.uk Please note, if you write to us we will not publish your letter if you do not wish us to, and cannot guarantee a reply to all letters. Letters may be edited for content and length, and we will withhold your contact details if you wish. > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Well, we hoped you enjoyed this feature packed issue. If so then please spread the word. Remember to visit the Web site and post a message on the Free Pint Forum at http://www.freepint.co.uk/ See you in two weeks! Kind regards, William Hann, Managing Editor william@freepint.co.uk (c) Willco 1998 http://www.willco.co.uk/ > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = CONTACT INFORMATION William Hann, Managing Editor Email: william@freepint.co.uk Tel: +44 (0)1784 455 435 Fax: +44 (0)1784 455 436 Rex Cooke, Editor Email: rex@freepint.co.uk Tel/Fax: +44 (0)171 681 1653 Alison Scammell, Account Director Email: alison@freepint.co.uk Tel: +44 (0)181 460 5850 Address (no stamp needed) Willco "Free Pint" Freepost SEA3901 Staines Middlesex TW18 3BR United Kingdom Web - http://www.freepint.co.uk/ Letters - letters@freepint.co.uk Advertising - ads@freepint.co.uk Subscriptions - subs@freepint.co.uk Latest Issue Autoresponder - auto@freepint.co.uk > = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = Free Pint (ISSN 1460-7239) is a free email newsletter for anyone who uses the Internet to get information for their work in any business or organisation. The newsletter is written by professionals who share how they find quality and reliable information on the Internet. More details about subscribing, contributing or advertising can be found at http://www.freepint.co.uk/ or call +44 (0)1784 455 435 Please note: The newsletter is published by the information consultancy Willco (http://www.willco.co.uk/), and the publishers will NEVER make the subscriber list available to any other company or organisation. The opinions, advice, products and services offered herein are the sole responsibility of the contributors. Whilst all reasonable care has been taken to ensure the accuracy of the publication, the publishers cannot accept responsibility for any errors or omissions. This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. 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- Publication Date: 13th May 1998
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