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Newsletter No. 113


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                             Free Pint
         "Helping 49,000 people use the Web for their work"
                     http://www.freepint.com/

ISSN 1460-7239                                   30th May 2002 No.113
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                           IN THIS ISSUE

                             EDITORIAL

                       MY FAVOURITE TIPPLES
                       From Steven M. Cohen

                    FREE PINT BAR & STUDENT BAR
                    In Association with Factiva
                   a Dow Jones & Reuters Company
                     Reviewed by Simon Collery

                                JOBS
                       Information Assistant
                          Content Manager
                   Director, Knowledge Management
                          Business Analyst

                           TIPS ARTICLE
                     "Trade Unions on the Net"
                           By Jane Taylor

                             BOOKSHELF
                      "The Internet Weather"
                   Reviewed by Charles Oppenheim

                          FEATURE ARTICLE
                  "The Future of Mobile Telephony"
                         By Nick Mackenzie

               EVENTS, GOLD AND FORTHCOMING ARTICLES

                        CONTACT INFORMATION

             ONLINE VERSION WITH ACTIVATED HYPERLINKS
            <http://www.freepint.com/issues/300502.htm>

         ADOBE ACROBAT VERSION WITH NEWSLETTER FORMATTING
            <http://www.freepint.com/issues/300502.pdf>


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                      >>>  ABOUT FREE PINT  <<<

Free Pint is an online community of information researchers. Members
receive this free newsletter every two weeks packed with tips on
finding quality and reliable business information on the Internet.

Joining is free at <http://www.freepint.com/> and provides access to
the substantial archive of articles, book reviews, jobs, industry news
& events, with answers to your research questions and networking at
the Free Pint Bar. Pay to upgrade your membership and also receive the
weekly Free Pint Pub Crawl current awareness newsletter.

Please circulate this newsletter which is best read when printed out.
To receive the Adobe Acrobat version as an attachment or a brief
notification when it's online, visit <http://www.freepint.com/member>.

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                             EDITORIAL

'Exchange' is what Free Pint is all about. As a community, we all
share details of good quality Web resources through the Free Pint
Newsletter and Bar.

We know the Newsletter is popular because we're about to welcome our
50,000th member. The Bar works, since there have been 15,000 questions
and answers, and 8,500 people get the Bar Digest thrice weekly.

However, sharing knowledge 'offline' is something we've never really
tried. Do Free Pinters want to get together face-to-face? Can Free
Pint act as a facilitator for personal development and networking?

To test the waters, we announced our first 'Free Pint Exchange'
seminar on Content Management in the last Free Pint Newsletter. This
was published on the Thursday and the session was full by Friday. We
had to close bookings after only one day.

This was a revelation to us. We didn't survey our members to see
if it's something they might be interested in. We stuck our neck out
to test the response, and it's been a very positive one indeed.

We've therefore added July 1st as a second date for Martin White's
'Content Management Exchange', and there are also a number of other
new sessions we've been working on for a while.

I'm running two Exchanges in July on developing an email publication.
I'll be looking at issues like content, technology and finance, using
my experiences at Free Pint and in creating a list hosting system.

Paul Pedley worked on the development of the Economist Group's new
intranet. His Exchange will therefore cover the practical issues
involved in building and running a global intranet (implementation,
taxonomy, knowledge sharing).

The basis for all of these Exchange events is sharing practical
experience, and delegates will be encouraged to share what has worked
for them, and what hasn't. Find out more and book a place at:

                 http://www.freepint.com/exchange

This is an exciting time for Free Pint, encouraging our members to get
together and learn from each other. If you have ideas for events we
should be organising where you are, then please do contact me.

Back to today, and we bring you a super resource-packed article on
trade union sites. The future of mobile telephony and the Internet is
discussed, and there is the usual eclectic mix of tips and reviews.

I hope you enjoy today's Free Pint, and I look forward to possibly
meeting you at a future Free Pint Exchange event.

Cheers
William

             William Hann, Founder and Managing Editor
      Email: <william@freepint.com>   Tel: +44 (0)1784 420044
Free Pint is a Registered Trademark of Free Pint Limited (c) 1997-2002

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  The 'Free Pint Pub Crawl' is a great tool for keeping an eye on
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    You can trial this invaluable weekly newsletter by visiting:
                <http://www.freepint.com/pubcrawl>

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                       MY FAVOURITE TIPPLES
                       From Steven M. Cohen

* Infominder <http://www.infominder.com> - Infominder is a free web 
  product that will inform the user of new additions to any web site 
  via e-mail.  Infominder will provide a link back to the site with 
  the additions highlighted.

* The Shifted Librarian <http://www.theshiftedlibrarian.com> - 
  Jenny Levine runs this weblog on going from "pursuing information 
  to receiving information and how they will affect libraries".  She 
  points to other weblogs and news articles on her quest to become 
  more "shifted".  Also a big fan of RSS feeds.

* Bloglet <http://www.bloglet.com> - Bloglet is a newsletter client 
  specifically tailored toward the weblogging community.  Simply place
  a piece of code in the weblog and users can sign up right from the 
  site.  Each morning, Bloglet will scrape the content from weblog and
  deliver it via e-mail.  Many options are available.

* Newzcrawler <http://newzcrawler.ugt.ru/> - This very easy to 
  install free software enables the user to subscribe to RSS feeds and
  read them directly via a built in browser.  When a feed is updated,
  a box pops up to inform the reader of the title.  A very useful
  tool to keep current.

* LLRX Newstand <http://www.llrx.com/newstand/index.htm> - Compiled 
  and Edited by Sabrina I. Pacifici, this resource provides annotated 
  links of news and web sites regarding technology, libraries, and the
  law.

* Syndic8 <http://www.syndica8.com> - One of the best places to find 
  RSS feeds.  Syndic8 also provides an RSS version of the Open 
  Directory Project and Newsisfree (another RSS Feed Directory) 
  topics.  Users can also read posts from sites that have incorporated
  RSS feeds.

* Rocket News <http://www.rocketnews.com> - Rocket News is one of 
  the best news engines available on the public web because of the 
  size of the database and the currency of the results.  Users can
  also utilize the "launch monitor" which rests on the desktop and 
  continuously searches throughout the day.

Steven M. Cohen is assistant librarian at the law firm of Rivkin 
Radler, LLP, and the creator of Library Stuff, a library and 
information science weblog <http://www.librarystuff.net>.

Email your top five favourite Web sites to <simon@freepint.com> or
see the guidelines at <http://www.freepint.com/author.htm>.

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                           FREE PINT BAR
                    In Association with Factiva
                   a Dow Jones & Reuters Company
                           
                     Reviewed by Simon Collery
          <http://www.freepint.com/issues/300502.htm#bar>


Free Pint Bar <http://www.freepint.com/bar>
-------------------------------------------

   [Note: To read a Bar posting enter the message number in place
    of XXXXX in the address http://www.freepint.com/go/bXXXXX ]

We've heard a lot over the years about the Nigerian scams that plague
our email inboxes. A regular in the Bar has pointed to an article
about scam victims fighting back. If lots of people engage the
scammers in an email exchange they'll waste hours of the culprits'
time, as well as their own, but the scammers will find it impossible
to know which replies to follow up (17902). Be warned, though, don't
get involved unless you know what you are doing!

And let's face it, most of us have better things to do, such as
researching the use of audio visual materials in teaching (17767),
developing a weekly rota (17918), wheelchair suspensions (17712),
metal baseball bats (17770), London Underground air vents (17904) and
a checklist of licenses you'll need when setting up a business
(17917). All these queries still need some answers, so if you know
about these things, do get in touch.

Other research issues include short and long term fund raising
techniques (17727), putting together email lists (17717), collecting
contact details for FTSE100 companies (17800) and getting in touch
with a particular company (17875). These postings have all received
some response but you may wish to put your oar in or to find out the
answers to the same questions.

Just in case anyone forgets about all the good things you can find on
the Web, we have had many recommendations of online resources
covering intranet and knowledge management blogs (17769), news
delivery services and alerts (17838, 17801), Internet advertising
terminology (17734), automatic keyword searching and other current
awareness tools (17821), and Gary Price's blog, which is now hosted by
Free Pint (17709). Tipplewise, I reviewed a handy visual search tool
(17808) and an excellent site that lists the best economics sites
around (17908).

There were several interesting UK library related postings in the
past couple of weeks. Many have been concerned with the results of
the audit commission's recent report into public libraries (17796)
and wonder how it will affect future policy changes. Concern has also
been expressed over the British Library's Patent Express service,
which has been discontinued (17733). Yet another correspondent wants
to know if the government is really committed to getting all
libraries online by the end of this year or is it all just puff
(17910). Surely not!

Quantitative data is sought covering the PC industry's 2001 figures
(17903), the cost of project engineers as a percentage of revenue
(17848), pharmaceutical data, presumably for the UK (17732), US
supermarket and drugstore sales figures (17715), software industry
data (17776), UK music and video retail sales (17754) and French
company rankings (17831).

There are several unanswered technical questions concerning the BBC
search engine (17720), adding contacts in Outlook Express (17836),
word processing in Arabic (17749), CD-ROM networking (17723),
database software reviews (17802, 17834), choosing spreadsheet
software (17697) and printing out lists of favourites (17919).

There were further questions about explanations of escrow (17718),
reinstalling AOL (17892), storing Web pages in a database (17862) and
using Access for a bibliographic database (17816).

Finally, there have been miscellaneous queries about freelance rates
(17871), buying laptops (17747), getting a recording of a TV
programme (17771), alternatives to sodium lauryl sulphate (17867),
finding the source of a quotation (17823) and what countries Free
Pinters come from (17805). It was suggested that one should ask what
countries have no Free Pinters and I suspect that list would be far
shorter!

   [Note: To read a Bar posting enter the message number in place
    of XXXXX in the address http://www.freepint.com/go/bXXXXX ]


Free Pint Student Bar <http://www.freepint.com/student>
-------------------------------------------------------

  [Note: To read a Student Bar posting enter the message number in
  place of XXXX in the address <http://www.freepint.com/go/sXXXX>]

Students have been researching political activity in various
professional librarians' institutions (2505), UK interactive
multimedia courses (2508), the effects of ICT on employment levels
(2514), writing research proposals (2515) and musicologists' use of
the Internet (2518).

  [Note: To read a Student Bar posting enter the message number in
  place of XXXX in the address <http://www.freepint.com/go/sXXXX>]

      Simon Collery, Content Developer <simon@freepint.com>

If you have a tricky research question or can help other Free Pinters
then do post a message at the Bar <http://www.freepint.com/bar> or
the Student Bar <http://www.freepint.com/student>.

To have the latest Bar postings sent to you every other day, log in to
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                           FREE PINT JOBS
                   <http://www.freepint.com/jobs>

There have been some changes to the UK regions in the Free Pint Jobs
database. London has become 'London - Central', and we've added
'London - Outer', 'West', 'South Coast', 'M4 Corridor' and 'Eire'.

As well as the selected listings below, check out the weekly Bar
postings which list the latest additions to Free Pint Jobs.
This week's can be found at <http://www.freepint.com/go/b17916>
and last week's at <http://www.freepint.com/go/b17814>.

Here are some of the latest featured jobs:

Information Assistant <http://www.freepint.com/go/j1801>
  New post created to support the work of the information and
  enquiries service. Due to network disruption, please contact ASH
  again if you responded before.
  Recruiter: ASH (Action on Smoking & Health) Scotland

Content Manager <http://www.freepint.com/go/j1816>
  Use your content & project mgt skills at educational portal site,
  draw in content & links & forge relationships with providers.
  Recruiter: Sue Hill Recruitment

Director, Knowledge Management <http://www.freepint.com/go/j1818>
  For intl corporate, to create/manage knowledge assets, processes and
  global strategy for the organisation's intranet. London base. To 73k.
  Recruiter: Recruit Media

Business Analyst <http://www.freepint.com/go/j1820>
  Telecoms Business Analyst (2-5 years experience) for Strategic
  Consultancy. In-depth Analysis and report-writing. 32-38k p.a.
  Recruiter: Glen Recruitment

                [The above jobs are paid listings]

Free Pint Jobs is a great place for finding and advertising
information-related vacancies.

Candidates can search the database for free, and set up a profile to
be notified weekly of relevant new vacancies.

Advertisers will receive significant publicity for listed vacancies,
and jobs will be matched against the 500+ stored job seeker profiles.

       Find out more today at <http://www.freepint.com/jobs>

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                           TIPS ARTICLE
         <http://www.freepint.com/issues/300502.htm#tips>

                     "Trade Unions on the Net"
                           By Jane Taylor

Introduction
============

The Trades Union Congress has 69 affiliated unions representing nearly
6.8 million members.  A majority of those 69 unions have a website.

I have looked at most of them on and off over the years and most have
become sophisticated sites, providing a wealth of information for both
their members and any other interested parties.

There are a number of features that are common to union sites.  Most
have a members only section, almost all have either an application
form online, or the facility to request an information pack and most,
but not all, have a search facility.

Trade union sites are good sources for news about what is happening in
their sector.  Some confine themselves to what the union is doing,
others will comment on wider issues.

More and more unions are providing online access to their internal and
external documents.  Some only provide access to their journals, but
others put a full range of their documents online.  These are often
the most interesting as they tend to be responses to government
proposals, briefings on changes in employment legislation and
briefings around the issues facing their members, whether they be
teachers or postal workers.

I have looked in detail at sites of TUC-affiliated unions with more
than 100,000 members and have given basic details of the rest.

But the most useful site for the general public is the Trades Union
Congress site itself <http://www.tuc.org.uk>.  The TUC have a policy
of publishing all their documents online and you can also buy paper
copies of the more substantial documents online.


General Unions
==============

UNISON <http://www.unison.org.uk/> is the largest union in the country
with nearly 1.3 million members in local government, healthcare, the
water, gas and electricity industries, education, transport, voluntary
sector and police support staff.

The site is unusual in that, in addition to all the usual facilities,
it has a discussion forum which is open to all users.  The site also
provides excellent resources for officials to use in local bargaining.
However it does not have a general search facility.

Amicus was recently formed from a merger of the Amalgamated
Engineering and Electrical Union (AEEU) <http://www.aeeu.org.uk> and
the Manufacturing, Science and Finance Union (MSF)
<http://www.msf.org.uk>.  They represent people working in a myriad of
sectors, including manufacturing, engineering, IT, chemicals and
pharmaceuticals, education, financial services, voluntary sector and
the National Health Service.

The union does not yet have a site of its own. Both the old sites are
still available, but the AEEU site doesn't appear to have been updated
since July 2001.

The Transport and General Workers Union (T&G) <http://www.tgwu.org.uk>
represents administrative, clerical, technical and supervisory workers
in a variety of blue collar sectors, such as construction,
manufacturing, transport and public services.

The site is currently being revamped for a launch in Summer 2002, but
the old site has a members only section, search facility and online
versions of some paper publications.

The General and Municipal Boilermakers Union (GMB)
<http://www.gmb.org.uk> has nearly 700,000 members in transport,
defence, retail, food industries, local government, the NHS,
education, utilities, etc.

The GMB site is one of the few to have a 'click to enter' screen, but
once you have got into the site you can access a range of their
documents, from a long A-Z list.  They have separate sections on the
site for various categories of member and a FAQ section covering such
general employment issues as maternity and parental rights, contracts
of employment and pay, health and safety, etc.

The Public and Commercial Services Union (PCS) <http://www.pcs.org.uk>
represents people in government departments and agencies, public
bodies, private sector information technology and other service
companies.

The site has news and information about its campaigns on the front
page and publications are grouped within the relevant sections, e.g.
Parliamentary.  The PCS library has its own section on the site.

Prospect <http://www.prospect.org.uk> is a new union, formed on 1st
November 2001 after the merger of the Engineering Managers Association
(EMA) and the Institution of Professionals, Managers and Specialists
(IPMS). They represent workers in engineering, managerial and
professional staff in agriculture, defence, energy, environment,
health & safety, heritage, law and order, shipbuilding, and transport.

The new site is mostly just news dating from the merger of the two
unions, but the old EMA <http://www.ema.org.uk> and IPMS
<http://www.ipms.org.uk> sites still exist, providing archived
information.


Specialist Unions
=================

In addition to the general unions who also represent members in a
variety of sectors there are the following specialist unions.


Banking
-------

UNIFI <http://www.unifi.org.uk>, the largest banking union, represents
around 160,000 members.  The site has news on the front page, with
publications in the relevant section.  The site has no search
facility, but it does have full contact details, including
photographs, for its research officers.

The Abbey National Group Union (ANGU) - as you might expect -
represents staff employed in the Abbey National Group.  Their site at
<http://www.angu.org.uk> is under construction.

The Britannia Staff Union (BSU) <http://www.britanniasu.org.uk>
represents staff working in Britannia Building Society and its group
of companies, the Independent Union of Halifax Staff (IUHS)
<http://www.iuhs.org> represents all staff within HBOS plc and the
Nationwide Group Staff Union (NGSU) <http://www.ngsu.org.uk> as their
name suggests, represents people working for the Nationwide Group.


Construction
------------

The Union of Construction, Allied Trades and Technicians (UCATT)
<http://www.ucatt.org.uk> is another union that has a 'click to enter'
page.  The main front page is devoted to recent news about the union
and its sector, but the rest of the site is either undated material on
general issues, or the pages are awaiting updating.


Education
---------

The National Union of Teachers (NUT) <http://www.teachers.org.uk> is
the largest teaching union, with around 200,000 members.

The site has an advanced search facility and gives teachers the

opportunity to calculate their new pay taking into account the various
allowances now payable.  It has campaigns and news on the front page
and a special section for newly qualified teachers.  Publications are
within the relevant section rather than in a specific publications
section.

The National Association of Schoolmasters Union of Women Teachers
(NASUWT) <http://www.teachersunion.org.uk> has a separate
publications section in addition to its thematic section. It also has
a members only section.

Association of Teachers and Lecturers (ATL) <http://www.askatl.org.uk>
represents staff in nursery, primary, secondary schools, sixth form
and further education colleges.  In addition to the general search
facility on the site it has an assisted search function allowing users
to search for Key Areas and Key Concerns.

The University & College Lecturers' Union (NATFHE)
<http://www.natfhe.org.uk> represents people working in post school
education, lecturers in prisons, adult education, further education,
higher education and universities. The Association of University
Teachers (AUT) <http://www.aut.org.uk> represents academic and related
staff in higher education.

The Association for College Management (ACM) <http://www.acm.uk.com>
is a trade union and professional association and represents managers
in post 16 education.

The Educational Institute of Scotland (EIS) <http://www.eis.org.uk>
represents staff in Nursery, Primary, Special, Secondary and Further
and Higher Education in Scotland and Undeb Cenedlaethol Athrawon Cymru
(UCAC) <http://www.ucac.ndirect.co.uk> represents teachers and
lecturers in Wales.  This is a Welsh language site.

The Association of Educational Psychologists (AEP)
<http://www.aep.org.uk> represents educational psychologists in local
authorities and other organisations. The site was last updated in July
2001.

The Community and Youth Workers' Union (CYWU) <http://www.cywu.org.uk>
represents youth workers, workers in youth theatre, community
education, outdoor education, play and personal advisers/mentors.

The National Association of Educational Inspectors, Advisers and
Consultants (NAEIAC) <http://www.naeiac.co.uk> represents inspectors,
advisors and consultants in education.


Health
------

The British Dietetic Association (BDA) <http://www.bda.uk.com>
represents people involved in the science of dietetics in the private
and public sector.

The Chartered Society of Physiotherapy (CSP) <http://www.csp.org.uk>
represents chartered physiotherapists, physiotherapy students and
physiotherapy assistants.

The Community and District Nursing Association (CDNA)
<http://www.cdna.tvu.ac.uk> is for community nurses.

The Hospital Consultants and Specialists Association (HCSA)
<http://www.hcsa.com> represents Consultants, Associate Specialists,
Specialist Registrars and Staff Grade Doctors.

The Society of Chiropodists and Podiatrists (SCP)
<http://www.scpod.org> represents State Registered chiropodists and
podiatrists.

The Society of Radiographers (SoR) <http://www.sor.org> represents
Radiographers and associated grades.

The British Orthoptic Society (BOS) site
<http://www.orthoptics.org.uk> was under construction until recently.


Manufacturing
-------------

The Ceramic and Allied Trades Union (CATU) <http://www.catu.org.uk>
represents members in all areas of the ceramics industry.

ISTC - The Community Union <http://www.istc-tu.org> represents people
working in the industries in and around steel and metal communities.
The site has not been updated recently.

The National Union of Domestic Appliances and General Operatives
(NUDAGO) <http://www.gftu.org.uk/html/nudago.html> represents people
working in the domestic appliance industries, engineering, foundries
and electronics.  The site is a single page on the General Federation
of Trade Unions (GFTU) site at <http://www.gftu.org.uk>.

The National Union of Knitwear, Footwear and Apparel Trades (KFAT)
<http://www.kfat.org.uk> represents workers in textiles and other
apparel industries.  The site has not been updated since August 2001.


Media
-----

The Graphical, Paper and Media Union (GPMU) <http://www.gpmu.org.uk>
represents workers in paper and board making, ink making, graphic
design, graphic reproduction, printing, packaging, bookbinding and
print finishing. It also represents clerical, administration and
production workers in all areas of printing, publishing and allied
trades, multi-media and information technology.

This is one of the sites with a 'click here to enter' screen.  Where a
document is not available online the site provides contact email
addresses for the person responsible for it.

The Broadcasting, Entertainment, Cinematograph and Theatre Union
(BECTU) <http://www.bectu.org.uk> represents people working in
broadcasting, film, video, theatre, cinema and related sectors.

EQUITY <http://www.equity.org.uk> is for performance workers in
theatre, film television, radio and variety.

The Musicians' Union (MU) <http://www.musiciansunion.org.uk>
represents performers engaged in the music profession including music
writers and instrumental music teachers.

The National Union of Journalists (NUJ) <http://www.nuj.org.uk>
naturally represents journalists.  Their official site was launched in
March 2002, prior to this they had an unofficial site at
<http://media.gn.apc.org/nuj.html> which was maintained by London
Freelance Branch and which still exists as a branch site.


Posts and Telecommunications
----------------------------

The Communication Workers Union represents people employed in the Post
Office, British Telecom, Cable and Wireless, Cable TV, National
Girobank and related industries.  Our site <http://www.cwu.org>
follows the pattern that many trade union sites follow, with
information about our campaigns, a news section and general
information about the union and its work in the public section of the
site.  We also have a members only section which contains a very
lively discussion forum.  This is particularly useful for gauging how
members feel about a specific issue.

Connect <http://www.connectuk.org> is one of our sister unions.  They
mainly represent managers in telecommunications, information
technology and related industries.  I particularly like their FAQ
section, but they also put their publications online.  An innovation
in the trade union movement is their recruitment consultancy OPUS2,
details of which are on the site.

The Communication Managers Association (CMA)
<http://www.cmatu.org.uk/> is also a sister union.  They represent
managerial grades in postal services and are now part of Amicus.
Research papers and publications are available online and their
opening page gives a run down of what's been happening in the industry
in the past year.


Public Services
---------------

FDA <http://www.fda.org.uk> is the union and professional body for
Britain's senior public servants.

The Fire Brigades Union (FBU) <http://www.fbu.org.uk> represents
people working for local authority fire brigades.

Napo <http://www.napo.org.uk> is the Trade Union and Professional
Association for Family Court and Probation Staff and the Prison
Officers Association (POA) <http://www.poauk.org.uk> represents people
employed in any penal or secure establishment or special hospital
including prison officers, nursing grades, non-industrial stores
grades and special hospitals staff.

Retail and Distribution
-----------------------

The Union of Shop, Distributive and Allied Workers (USDAW)
<http://www.usdaw.org.uk> represents people working in retail,
distributive, food processing and manufacturing and call centres.  It
is one of the few unions that is not based in London.

The site has a publications section, a special interest groups section
(for gay and lesbian members, women members, disabled members, etc.)
and a members only section.


Transport
---------

The Association of Flight Attendants (AFA) <http://www.afalhr.org.uk>
represents airline cabin crew whilst the British Air Line Pilots
Association (BALPA) <http://www.balpa.org.uk> represents commercial
airline pilots and flight engineers.

The Associated Society of Locomotive Engineers and Firemen (ASLEF)
<http://www.aslef.org.uk> represents train drivers, operational
supervisors and other staff and the National Union of Rail, Maritime
and Transport Workers (RMT) <http://www.rmt.org.uk> represents people
working in railways and shipping, underground and road transport.

The Transport Salaried Staffs' Association (TSSA)
<http://www.tssa.org.uk> represents administrative, clerical,
supervisory, managerial, professional and technical employees in rail,
road and water transport. They also represent employees in the travel
trade, hotel and catering industries, whilst the National Union of
Marine, Aviation and Shipping Transport Officers (NUMAST)
<http://www.numast.org> represents people in the merchant navy and all
related areas.  This site is a single page, which was last updated in
May 2001.


Miscellaneous
-------------

The Bakers, Food and Allied Workers Union (BFAWU)
<http://www.bfawu.org> represents workers in the food industry.

The British Association of Colliery Management - Technical, Energy and
Administrative Management (BACM-TEAM) <http://www.bacmteam.org.uk>
represents colliery managers as well as members in finance,
distribution, manufacturing, technical administration and utilities.

And finally the Professional Footballers Association (PFA)
<http://www.givemefootball.com/html/pfa.cfm> represents professional
footballers.  The site is part of the givemefootball.com site.


How to Find Trade Union Sites
=============================

The best place to start is the TUC Directory at
<http://www.tuc.org.uk/tuc/unions_list.cfm>.  The list, of TUC-
affiliated unions only, is correct as at Autumn 2001 and is updated
annually.

DMOZ - the open directory project also has a list of trade unions at
.  However it has not been updated recently and
some of the entries are out of date.

Other labour movement organisations will also have details of UK trade
unions.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Jane Taylor has been Information Manager at the Communication Workers
Union for over 10 years and, until a full time web editor was
appointed, she looked after the union's website.  At present she is
working on developing an online information resource for the CWU
Research Department.  She is a member of the GMB.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Related Free Pint links:

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  <http://www.freepint.com/issues/300502.htm#tips>
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  <http://www.freepint.com/portal/content/>

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                        FREE PINT BOOKSHELF
                <http://www.freepint.com/bookshelf>

                      "The Internet Weather"
                     Written by James W. Moore
                   Reviewed by Charles Oppenheim

The title of this 250-page hardback book is intriguing.  The sub-title
helps explain the metaphor a bit more: "Balancing continuous change
and constant truths".  The book is intended as a guidebook to the
perplexed (especially someone thinking of getting into e-commerce in a
big way) regarding what is likely to happen to the e-economy in the
near future.  

The book is written in a fairly typical US management book found in an
airport bookshop style, as the chapter titles indicate: winner take
all; anonymity, the ultimate luxury good; chipmunks in the wheel of
time; fast facts and factoid fiction crowd out the truth; taxis,
technology and trust; individual sovereignty; inbots and outbots;
trustees of time; the color of data; principled agility; invest in
verities; and navigating the Internet weather.

Each chapter takes a different theme and explores it with commentary,
a few case studies, and supported by a few (very badly referenced)
supporting publications. Whilst some of the fundamental messages, such
as the importance of trust in the Internet economy, are very
important, the author masks this with a gee-whizz approach.  I could
tolerate this well enough (after all, it is the ubiquitous style of US
management books) if it weren't for the fact that the book has errors
in it.  This is ironic in view of the fact that the author stresses
how the Internet tends to encourage inaccurate or superficial
information ("factoid fiction") and that this is something that should
be guarded against.

The errors include: a misunderstanding of Darwin's theory of
evolution, confusing it with the largely discredited Larmarkian
theories of development; a claim that people have stopped paying for
stock market prices because they can get such data for free on the
Internet (try telling Bloomberg and Reuters that); getting the date of
the German hyperinflation out by six years; getting the geographical
location of Russia badly wrong (day is not six hours long in winter
and 18 hours long in summer for the vast bulk of Russia); the claim
that we are having to invent new prefixes for quantities because of
the growth in the amount of data in the world (the prefixes such as
mega, tera, giga and so on existed centuries before computers were
created); getting the name of the Metropolitan Police incorrect;
claiming that taxi drivers in London have to memorise EVERY London
street; claiming that all information is available for free
(something he contradicts elsewhere); claiming that nearly everyone
will experience a period in their career of freelancing; claiming
that no politician or business analyst foresaw the ability to assemble
the data that now exists in the Internet; and the recommendation that
all corporations should delete their e-mails after three months.  Many
of these claims are factoid fiction and demonstrate a superficiality
of thought.  This would be annoying enough if it weren't for the fact
that the author bangs on about how we should learn to avoid such
factoids.

The author has a lot of sensible messages embedded within the book.
What a pity he ruins it by his own eagerness to impress.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Charles Oppenheim is Professor of Information Science at Loughborough
University. Prior to that he had a varied career in academia and the
electronic information industry. He is best known for his work on legal
issues for the information professional, but his professional interests
also cover topics such as citation studies, the value and impact of
information, the electronic information industry, information policies and
knowledge management. He is an Honorary Fellow of the Chartered Institute
of Library and Information Professionals. Like all ex-Infotainers, most of
his hobbies are unpublishable, but he can reveal that he is an aficionado
of T-shirts and sandals.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Related Free Pint links:

* Find out more about this book online at the Free Pint Bookshelf
  <http://www.freepint.com/bookshelf/work.htm>
* Read customer comments and buy this book at Amazon.co.uk
  <http://www.amazon.co.uk/exec/obidos/ASIN/0471064084/freepint0c>
  or Amazon.com
  <http://www.amazon.com/exec/obidos/ASIN/0471064084/freepint00>
* "The Internet Weather" ISBN 0471064084 published by John Wiley
  written by James W. Moore
* Search for and purchase any book from Amazon via the Free Pint
  Bookshelf at <http://www.freepint.com/bookshelf>
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  <http://www.freepint.com/bookshelf/marketing.htm>

To propose an information-related book for review, send details 
to <bookshelf@freepint.com>.

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                          FEATURE ARTICLE
        <http://www.freepint.com/issues/300502.htm#feature>

                  "The Future of Mobile Telephony"
                         By Nick Mackenzie

Mobile telephones have been one of the fastest new technologies to be
taken up by the general public, as they provide flexibility,
reliability and practicality, as well as being highly fashionable and
inexpensive.  In the near future, mobile telephony is expected to
change radically as operators and manufacturers introduce new services
and equipment to take advantage of new technologies.


A Worldwide Technology
----------------------

There are three major regional markets for mobile telephony - Western
Europe, Asia Pacific and North America.  In both the Western Europe
and Asia Pacific regions, mobile telephony has grown rapidly, with
Western Europe showing a growth rate of 9.5 per cent during 2001,
according to the European Commission
<http://europa.eu.int/information_society/index_en.htm>, whereas North
America has a significantly lower level of mobile penetration.

There are several reasons for the low level of mobile telephone usage
in North America, including poor coverage outside urban areas,
continued use of analogue technologies, operators charging subscribers
for incoming calls (which encourages users to make only outgoing calls
and switch off at all other times), and poor roaming arrangements (the
ability to use handsets outside "home" markets).  As a result, there
were only 40.1 mobile subscribers per 100 population in the US in
2001, compared to levels of 57.5 in the UK, 64.1 in Italy and 48.9 in
Japan.  The growth of mobile telephony is charted graphically in the
'Library - Facts and Figures' section at
<http://www.thefeature.com/index.jsp>.

It should be noted that mobile telephony is seen as having an
increasingly important role in developing countries, where many
consumers do not even have basic fixed line telephony.  According to
statistics published in 2001 by the International Telecommunications
Union (the UN agency responsible for telecommunications), the average
number of fixed-line telephones in 2000 was 2.48 per 100 population
for the whole of Africa, and 0.75 for sub-Saharan Africa, as opposed
to an average of 55.59 in the EC
<http://www.itu.int/ITU-D/ict/statistics/>.  The ITU announced in
November 2001 that the total number of mobile subscribers in Africa
had surpassed the number of fixed-line subscribers.

The use of pre-paid cards has given a significant boost to the use and
penetration of mobile telephony by providing access to people on lower
incomes and without bank accounts - both of which are significant
problems in developing countries.


New Mobile Technologies - GPRS, EDGE and UMTS
---------------------------------------------

One of the reasons for the rapid growth of mobile telephony in recent
years is the superior technology offered by digital networks over the
previous analogue systems - in terms of the size and weight of
handsets, the quality of sound and the efficient use of the radio
spectrum.  Mobile operators are hoping that the introduction of new
mobile technologies will have a similar impact.

Although several different technologies exist, the European standard
Global System for Mobile Communications (GSM) is increasingly used
throughout the world, with an estimated 67 per cent of the global
market <http://www.emc-database.com>.  GSM provides a number of
advantages, including a wide variety of handsets and international
roaming.  A further advantage is that GSM permits operators to upgrade
their networks to more advanced services, including the ability to
transmit and receive data at high speeds.

One of the disadvantages of the GSM standard has been its low speeds
for data communications.  In the last three years, most European
network operators have upgraded their networks using General Packet
Radio Service (GPRS) technologies, and manufacturers are currently
developing handsets using Enhanced Data Rates for GSM Evolution (EDGE)
technology, which provides even higher data communication speeds.
These technologies are seen as being an interim step in preparing
customers for the higher data capacities of third generation (3G)
technologies, such as Universal Mobile Telecommunications System
(UMTS).

Technology	Maximum Data Speed (kbps)

GSM	                9.6
GPRS	              171.2
EDGE	              384.0
UMTS	             2000.0

Source: GSM Association
<http://www.gsmworld.com/technology/index.shtml>

Higher data speeds will increase the ability of users to send and
receive more complicated data communications.  In the near future,
subscribers will be able to check their email, send and receive
photograph- and animation-based messages and interact directly with
other mobile users without noticing any delay.

One of the most important developments which will follow the
introduction of these new technologies will be changes in the way that
customers are billed for their use of these services.  Customers will
have a permanently open connection to the network, and will be charged
on the basis of their information use.  This will take the form of
billing on the basis of megabytes received and sent, rather than the
minutes used making calls.


New Handsets
------------

The handsets using these new technologies will look progressively less
like existing mobile phones.  Manufacturers are already developing the
first handsets with larger and colour-capable screens, which will take
advantage of the Internet-style applications.  Nokia
<http://www.nokia.com/> has already begun marketing mobile telephones
with full QWERTY keyboards.

Personal digital assistants (PDAs) have already been developed for
using mobile networks to download and exchange information, and
manufacturers are developing cards which can be plugged into
laptop computers, providing Internet access over mobile networks.
Similarly, Research in Motion <http://www.rim.net> launched its
Blackberry handset early in 2001, allowing users to send and receive
email via a GPRS network.  In this way, users can respond quickly to
important messages, and deal with less important messages and "spam"
at a time that is convenient for them.  Further into the future,
consumer products such as cars and televisions will be designed with
built-in communication systems, with automatic access to their own
data services.


Mobile Internet
---------------

In the last three years, governments throughout the industrialised
world have issued more than 100 licences for third generation (3G)
networks to mobile operators, enabling them to provide mobile high-
speed data services.  Operators have invested enormous amounts both in
the licences and in the infrastructure to deliver services, including
total licence fees of 51,616 million Euros in Germany and 22,476
million pounds in the UK.  To see how the operators will use these
expensive licences, the Japanese market provides a useful example of a
working mobile data network.

Japanese operator NTT DoCoMo <http://www.nttdocomo.com/> was the first
company to launch a mobile data system with its "i-mode" service in
February 1999. i-mode's popularity can be seen in the 31.5 million
subscribers who had signed up by February 2002.  i-mode is an
Internet-type service giving users access to a wide range of
information sites (NTT DoCoMo estimates that 40,000 sites are
available, although there is a wide range of additional unofficial
sites) which can be categorised into four groups:

* Financial services - access to bank accounts, share dealing
  accounts, ticket booking systems and credit card information;
  
* Information services - news, weather, sports results and stock
  prices

* Database services - telephone directories, restaurant guides and
  dictionaries

* Entertainment services - horoscopes, radio stations, ringtone
  downloads, etc.

Many i-mode websites are created and administered by independent
companies, which charge users for access through their monthly
telephone bill from NTT DoCoMo.  NTT DoCoMo charges a commission of
approximately 9 per cent on each transaction, in addition to receiving
the customer's basic subscription fee.

NTT DoCoMo has taken advantage of being the first company to offer
advanced mobile data services by imposing specifications for handset
manufacturers.  Already Japanese manufacturers have developed new
handsets featuring full colour screens and fixed-image cameras,
allowing subscribers to exchange still images.  NTT DoCoMo launched
its 3G i-mode services in October 2001, encouraging users to upgrade
their handsets and subscriptions to take advantage of the higher data
speeds.  NTT DoCoMo claimed that more than 4,000 3G handsets were sold
on the first day of service, and that it had a total of 60,000
subscribers by the end of February 2002.

NTT DoCoMo has already announced plans to introduce a version of its
i-mode service in Europe.  Dutch mobile operator KPN Mobile will
introduce "European i-mode" services on the networks run by its
subsidiaries in the Netherlands, Belgium and Germany during 2002.  It
should be noted that NTT DoCoMo purchased a shareholding of 15 per
cent in KPN Mobile in June 2000.


Text Messaging
--------------

One of the most unexpected successes of the mobile market has been the
dramatic increase in the number of short messages sent by mobile
users.  Initially, short messaging services (SMS) was seen by
operators as a simple technological add-on with little potential
value.  As consumers became more aware of the possibilities offered by
such services, the market has grown considerably.  The GSM Association
estimates that the global total of SMS messages sent per month
increased from 4 million in January 2000 to 30 million in December
2001 <http://www.gsmworld.com/technology/sms/index.shtml>.

The mobile industry currently expects that Enhanced Messaging Services
(EMS) and Multimedia Messaging Services (MMS) will be the "next big
thing".  EMS will extend messaging services to include formatted text
(bold, underline, italic, centred, large/small), black and white still
images and short melodies, while MMS will include fully formatable
text messages of unlimited length, colour images, CD-quality sound
and, eventually, real-time audio and video sequencing.  Ericsson
claims to be the first manufacturer to launch MMS-enabled handsets,
which will be on the market in the second quarter of 2002.


Conclusions
-----------

The mobile market is expected to continue its pattern
of growth, with a range of new services and devices answering the
needs of users.  Mobile telephony is here to stay, due to the
practical advantages to subscribers.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Nick Mackenzie works as a freelance market analyst, specialising in the
telecommunications industry. Since studying Philosophy at the University
of Durham, he has worked on a self-employed basis for ten years, and
currently lives in Marseille in the South of France.  He has carried out
work for the Prince's Youth Business Trust, Health Management
Consultancy, the European Telecommunications Standards Institute, and
the International Telecommunications Union, and his work has been
published by Espicom Business Intelligence and Baskerville Strategic
Research.  He can be contacted on <nickmackenzie@yahoo.co.uk>.

> - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Related Free Pint links:

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  <http://www.freepint.com/issues/300502.htm#feature>
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                           FREE PINT GOLD

Nobody can say Free Pint is tasteless. This time last year we
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* Free Pint No.88, 24th May 2001. "Waste on the WWW" and
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Two years ago, popular Bar contributor Stuart Cliffe wrote about
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* Free Pint No.63, 25th May 2000. "Maximising Press and PR Exposure 
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If you're looking to learn a language online, then see the Tips
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* Free Pint No.39, 27th May 1999. "Lingo on-line - Languages 
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  <http://www.freepint.com/issues/270599.htm>

If you're a slave to your food, then you must read the issue from four
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* Free Pint No.15, 28th May 1998. "Web Slavery -  Automating 
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                              GOODBYE

I really hope that today's newsletter has given you lots of ideas
and new resources to check out. While you're online, don't forget to
sign up for our Exchange seminars <http://www.freepint.com/exchange>.

             William Hann, Founder and Managing Editor
                      <william@freepint.com>

(c) Free Pint Limited 1997-2002
<http://www.freepint.com/>

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                        CONTACT INFORMATION

Address:

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   Tel: +44 (0)1784 420044
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Key contacts:

   William Hann, Founder and Managing Editor <william@freepint.com>
   Rex Cooke, Editor <rex@freepint.com>
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   Penny, Administrator <penny@freepint.com>

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Advertising <http://www.freepint.com/advert.htm>

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Free Pint (ISSN 1460-7239) is a free newsletter written by information 
professionals who share how they find quality and reliable information
on the Internet.  Useful to anyone who uses the Web for their work, it
is published every two weeks by email.

To subscribe, unsubscribe, find details about contributing, 
advertising or to see past issues, please visit the Web site at 
<http://www.freepint.com/> or email <info@freepint.com>.

Please note: Free Pint is a registered trademark of, and published by,
Free Pint Limited. The publishers will NEVER make the subscriber list
available to any other company or organisation.

The opinions, advice, products and services offered herein are the
sole responsibility of the contributors. Whilst all reasonable care
has been taken to ensure the accuracy of the publication, the
publishers cannot accept responsibility for any errors or omissions.

This publication may be freely copied and/or distributed in its
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Write to Rex Cooke, Editor <rex@freepint.com> for more details.
Product names used in Free Pint are for identification purposes only,
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any and all rights in those marks. All rights reserved.

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