What's upcoming in our Community offering
Jinfo Blog
7th August 2017
By Amy Burns
Abstract
What new sessions are upcoming in our Community offering - and what did our latest research with participants show they value most?
Item
Exciting things are upcoming in our Community offering - Vendor Spotlight sessions, a Management Series, plus new ways to explore the practical results of each of Jinfo's Research Focus projects and how they apply in your world.
These developments are the direct result of customer research I undertook as part of my new role as Head of Community. Anecdotal feedback from customers told me that Community sessions are unique and valuable, but I wanted to dig more deeply into what creates that value, and what we at Jinfo can do to continue to improve.
Customers with Community on their Jinfo account were invited to participate in a short survey. Approximately half responded, and Figure 1 shows the spread of industries covered.
Figure 1
We asked respondents to select from a list the top 3 benefits they gain from participating in Community sessions. Their responses highlight what distinguishes Community sessions from any other resource we know of. Two-thirds of respondents selected these benefits from the list:
- Interaction with Jinfo researchers and analysts: Community sessions are not simply a presentation on a topic by an expert, but rather a dialogue with and facilitated by Jinfo's researchers and analysts to really dig into the subject.
- Practical work to solve issues in my department/organisation: Community sessions involve hands-on activities to adapt and apply Jinfo's research findings. Following sessions, participants receive worksheets, activities and additional reading to bring the learning back to their teams and drive action.
Figure 2
Expanded offerings
From my own experience as a research manager in a consulting firm, my hypothesis going into this exercise was that customers might also be interested in Community sessions on evergreen topics relating to managing a busy department. Survey responses resoundingly validated this opinion.
We asked respondents if they would be interested in the following types of sessions:
- Management Series (teleconference sessions to discuss department management and operations topics such as staffing, vendor management, or leadership)
- Vendor Spotlight (teleconference sessions that focus on sectors of information providers and research or content vendors)
- Community Chat (teleconference sessions to meet up with other industry professionals, network and discuss questions presented to Jinfo on relevant topics)
- Industry-Specific Series (teleconference sessions focused on topics relevant to your specific industry-biopharma, consulting, legal, etc.)
Figure 3 shows their responses.
Figure 3
I'm thrilled with this feedback and am already working on the curriculum for a Management Series to kick off in January 2018. In the meantime, the Vendor Spotlight offering is already available, with two sessions on the calendar relating to merger and acquisition activities amongst our suppliers.
If you have Community on your Jinfo account, check out the upcoming sessions and register today. And if you do not yet have access to Community sessions, I'd be glad to help you get familiar with the benefits and even attend one session as a guest.
One respondent shared the following comment:
"The sessions are invaluable. I would like to encourage my colleagues to participate in them more."
We couldn't agree more.
- Blog post title: What's upcoming in our Community offering
- Link to this page
- View printable version
- Research update - is your department strategic or sidelined?
Thursday, 27th July 2017 - How is a Jinfo Community session different from a webinar?
Wednesday, 26th July 2017 - Benchmarking - how Jinfo goes beyond the broad and basic
Monday, 24th July 2017
Discussing news and AI strategies with the Financial Times
Community session
21st November 2024
2025 strategic planning; evaluating research reports; The Financial Times, news and AI
Blog posting
5th November 2024
November 2024 Update
YouTube video
7th November 2024
- 2025 strategic planning; evaluating research reports; The Financial Times, news and AI
5th November 2024 - All recent Jinfo Subscription content
31st October 2024 - End-user training best practice research
24th October 2024
- Jinfo Community session (TBC) (Community) 12th December 2024
- Discussing news and AI strategies with the Financial Times (Community) 21st November 2024
- Asia-Pacific Community session (Community) 19th November 2024