Articles by Graham Southorn:

---

Digimind Intelligence - for strategic decision-making
Thursday, 18th October 2018

Find out why we reviewed the web- and news-monitoring tool Digimind Intelligence and how it helps you stay one step ahead of your competitors.

---

How to benchmark your information team in 2018
Thursday, 2nd August 2018

Comparing our information services to others and looking for ways to improve them is vital for any information team. A recent webinar focused on Jinfo's benchmarking research in this area and this article reports on its findings, looking specifically at the data provided by information teams in relation to reporting lines, services and customers, and measuring value, and how they use it to demonstrate value to their organisations.

---

Creating the conditions for information centre success
Tuesday, 26th June 2018

Constant change is a fact of life in the information profession today and the pace of change is not slowing down. In a recent webinar, Jinfo's director of research, Robin Neidorf, discussed how team leaders can not only survive, but thrive, at a time when strategy, services and operations are all evolving. She described a structure used by many successful information teams to think about everyday tasks, and three factors that are critical to success in a fast-changing environment.

---

Developing new skills and evolving relationships
Monday, 28th May 2018

Information teams of the future will have different responsibilities and will need a whole new set of skills as a result. In a recent Jinfo webinar, guest presenter Kim Dority outlined the range of necessary new skills and compared them to an information professional's existing skill set. She presented ideas on how to develop these skills within teams and how this would make them more valued in their organisations as a result.

---

Where do information professionals still beat AI?
Friday, 4th May 2018

With artificial intelligence (AI) becoming ever more sophisticated, its role in research is certain to grow considerably in the coming years. Yet AI is nowhere near matching human intelligence in some areas, and that's likely to remain the case for the foreseeable future.  A recent Jinfo webinar looked at ways in which information professionals can forge the most effective partnerships with machines in order to make their teams fit for the future.