Articles by James Mullan:

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How technology is transforming the legal sector - key challenges and transformational changes
Monday, 24th December 2018

AI, machine learning and data analytics is already transforming information work in the legal industry. James Mullan looks at use of technology in areas from contract review to due diligence, current awareness and search. He identifies key products already in use, from Signal to iManage Ravn, Kira and Brainspace.

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Intranets and the digital workplace
Monday, 11th September 2017

In a previous article, James Mullan looked at ways knowledge managers could promote intranets as a tool for knowledge sharing. In this article, James looks at how the technologies that have supported intranets have developed over the last few years and some of the trends we are seeing in how they are being used within organisations.

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Choosing a KM, LMS or search tool for your law firm
Friday, 16th June 2017

In this article, James Mullan provides an overview of some of the knowledge management systems used in law firms, the drivers behind their use, and suggestions for anyone considering purchasing or investigating one of the tools mentioned. He looks at systems which can be used for enterprise search, as a library management system, collaborative solution, document automation, file management system and those which are driven by artificial intelligence and machine learning.

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Using intranets to support knowledge management initiatives
Friday, 12th May 2017

This article looks at how intranets currently support knowledge sharing and knowledge management and explores some of the ways in which they could be used to provide further support in this area. James Mullan also suggests some practical steps to take if you are planning on developing your intranet to support knowledge management initiatives.

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Managing Your Intranet, with the IT Department and Others
Thursday, 17th March 2016

Intranets have become the subject of much speculation in recent years, but what is clear is that when it comes to their management, no two companies manage them in exactly the same way. The reason behind this is simple: when it comes to intranets, there are just too many potential owners and managers. So this begs the question, if you currently manage an intranet, how you can manage it effectively with other interested stakeholders including the IT department? James Mullan provides some examples and advice.

Reports by James Mullan:

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FreePint Report: Making Information Visible
Friday, 1st May 2015

This end of series report collects selected articles, producers" commentary and a full thematic index of content from the FreePint Topic Series "Makin...

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FreePint Report: The Social Enterprise
Sunday, 13th April 2014

This collection of FreePint articles on the topic of making organisations more socially adept covers those included in the [FreePint Topic Series: The...