Bob Duckett
Bob Duckett recently retired as Reference Librarian of Bradford City Libraries. He was previously Subject Adviser (Social Sciences) there. Before Bradford, Bob worked at Birmingham Reference Library and the University College of North Wales (as a cataloguer). He is co-author with Christinea Donnelly and Peter Walker of Know It All; Find It Fast: An A-Z Source Guide for the Enquiry Desk published by Facet Publishing, 2002; 3rd ed 2008.
Articles by Bob Duckett:
Reference Desk: Tips on Using Your Wits
Wednesday, 24th June 2009
The best training in the world may not always be enough when you're staffing a reference desk that serves the general public. From contextualizing to active listening to polite deflecting, Bob Duckett draws on his years of experience to provide tips for handling the wide range of questions that land at the public reference desk.
Reference Desk: Tips on Using Your Wits [ABSTRACT]
Wednesday, 24th June 2009
The best training in the world may not always be enough when you're staffing a reference desk that serves the general public. From contextualizing to active listening to polite deflecting, Bob Duckett draws on his years of experience to provide tips for handling the wide range of questions that land at the public reference desk.
From information retrieval to integrated intelligence - with Dow Jones
23rd January 2025
AI contracting and licensing; Strategic information managers; End-user training
10th December 2024
- Jinfo Community session (TBC - Mar 2025) (Community) 20th March 2025
- Jinfo Community session (TBC - Feb 2025) (Community) 25th February 2025
- From information retrieval to integrated intelligence - with Dow Jones (Community) 23rd January 2025