Helen Day

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Articles by Helen Day:


Web 2.0 + Intranet: Connected Users
Saturday, 1st March 2008


Web 2.0 + Intranet: Connected Users [ABSTRACT]
Saturday, 1st March 2008

This article is based on a joint presentation made at Online 2007 by Helen Day, Executive Director, Intranet Benchmarking Forum (IBF) and Mark Morrell, BT intranet manager. It combines the findings reported in an IBF research report into Web 2.0 use 'inside the corporate firewall' across large organisations, with examples of BT's use of Web 2.0 on their intranet; specifically discussion forums, blogs, RSS feeds and wikis.